TV Channels Upgrade Scam: How It Works
(with video below) The scam happening this week involves the name of the well-known US broadcast satellite service provider DirecTV, but be careful as scammers could use the name of any popular network in your region, whether that’s Canada, UK, or Australia.
Other brands mentioned could be DISH, Comcast, Cox, Bell, Shaw, Telus, Sky, Foxtel, Telstra, etc. Read this carefully and pay attention to the pattern.
With over 20 million subscribers, DirecTV has become a huge competitor in the market that cable television providers once had cornered. One of the draws for customers is the number of special deals that the satellite giant offers regularly.
However, clients must be vigilant in making sure that the deals they are receiving are really coming from DirecTV, not from crooks impersonating its staff. A new scam making the rounds is bilking loyal customers out of their hard-earned money. How does it work?
The scam involves calls to customers, offering every channel DirecTV offers for only $365, or a dollar a day, for a year. The customer is even offered a free preview of all the channels as “proof” that the caller is really from DirecTV.
The victims, now with the proof they were looking for, agree to the terms of payment, which involves using a prepaid credit card (or MoneyPak, GreenDot, Vanilla Reload, or Ukash cards) to transfer the money to the “company” for the additional channels.
But how are the scammers able to give the customer access to all channels? The caller tricks the victim into giving his DirecTV account information.
Another accomplice in his gang then calls DirecTV and pretends to be the customer asking for an immediate upgrade to all channels. Therefore, when the customer wants proof, they are able to offer it by showing accessibility to all channels.
The scammers will also tell the victim that they will be out in a few days to complete the upgrade. Of course, no one shows up, and the victim discovers they’ve been scammed.
How To Avoid The DirecTV Upgrade Scam:
First and foremost, DirecTV will never ask a customer to pay for an upgrade via a prepaid debit card. This request should be red flag number one. Also, the fact that the customer is asked for the PIN of this card should be red flag number two.
A spokesperson for DirecTV says requiring customers to prepay for services would be red flag number three. He advises that if customers receive a call like this, they should immediately hang up and call 1-800-DirecTV to notify them of the scam attempt.
How To Report The DirectTV Upgrade Scam:
Make your family and friends aware of this scam by sharing it on social media using the buttons provided. You can also officially report the scammers to the Federal Trade Commission using the link below:
How To Protect Yourself More:
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