Spotify Account: Unable To Bill You


Spotify Subscription Scam: How It Works

The great popularity that Spotify has reached with its convenient service has also attracted scammers who to take advantage of it. There is an email going around this week claiming to be from Spotify, sent by criminals who use the company's branding. Similar to the Netflix or the Pinterest scam, the Spotify one comes in a couple of variations. How do they work?

Watch the video below to see the Spotify Scam exposed:

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Spotify Email Scam Video

In the first variation of the scam, the victim reveives an email with the Subject title: "Your subscription will be lost". The content of the email is: "We're unable to bill you. We hate to be the bearer of bad news, but there's a problem with your preferred payment method. Follow these steps to help us fix the problem".

Then a Confirm Account button is provided. By clicking on it, you will be prompted to update your card information. Needless to say, you won't be paying the real Spotify, but the scammers impersonating the company.

spotify subscription email


In the second variant of the scam, you receive an email from a fake Spotify admin with the subject title: "Your Spotify Membership Is About To Be Cancelled". In the content of the email the ask you "please update your payment method. We are having problems authorizing your card".

Then, an account login page is provided. The page looks absolutely identical to the real Spotify. Logging in, you do nothing but giving scammers the credentials for getting into your account, where you have your credit card information.

In the third variant, the subject title of the email is "We Have Paused Your Subscription For Now". The body of the message says: "We're sad to see you go. We couldn't take your payment. Get Premium now". The email looks very official. If you click on the button provided you will be taken to a page that has Arabic titles (screenshot below), based in Morocco. Ignore and delete.

spotify scam


The Spotify Subscription Scam: How To Avoid

If it looks too convincing, go to the real Spotify official website and look at your account from there – see if you have any notifications. Don't click the link provided in the e-mail. Also, beware of the Free Spotify Premium Scam going around.


The Spotify Subscription Scam: How To Report

Make your family and friends aware of the Spotify Subscription scam by sharing it on social media using the buttons provided. You can also officially report the scammers to the Federal Trade Commission using the link below:

Report Scammers To The FTC Here


How to protect yourself more:

If you want to be the first to find out the most notorious scams every week, feel free to subscribe to the Scam Detector newsletter here. You'll receive periodical emails and we promise not to spam. Last but not least, use the Comments section below to expose other scammers.

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selma hrynchuk
Selma HrynchukSelma is a fraud prevention specialist renowned for her expertise in private eye investigations and a remarkable partnership with law enforcement agencies. Beyond her investigative triumphs, her public speaking engagements and written works have empowered countless individuals to protect themselves and stay ahead of deceptive schemes. Selma's legacy shines as a tenacious agent of change, unyielding in her commitment to battling fraud and ensuring a safer world for all.

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