Senior Emergency Care

Emergency Call Button For Elderly Fraud: How It Works

(with video below) It’s an universal fact that criminals have no shame while scams that target the elderly are the lowest of the low. Seniors across the nation are reporting a new telemarketing scam called Senior Alert Systems Scam, aka the Emergency Call Button For Elderly Rip-off. It originates from phone calls coming from questionable businesses calling themselves Senior Safety Alert, Senior Emergency Care or Senior Safe Alert. How does the scam work?

Watch the video below to see in action the Senior Emergency Alert Scam caught on tape:

Senior Emergency Alarm Scam Video

These prerecorded telemarketing calls are supposedly selling a personal emergency alarm system. This alarm is supposed to help protect seniors in the event of break-ins or medical emergencies. The system – which, according to the recorded call is worth hundreds of dollars – is to be installed free, and then a monthly charge of $30 will be billed for the service.

The recording then prompts the listener to press a button to speak to a customer service representation for verification purposes. Of course, all they really want is to get your credit card information and other personal identifying information for the purpose of identity theft.

emergency call button for elderly


The agent even claims that his company is an official partner of AMA (American Medical Association), which is not the case.

Attention: the scam here is not the call in itself – there are legitimate companies that do that. It’s the criminals impersonating the official services, taking your credit card number and the personal information for themselves.

Many of the seniors who reported receiving these calls were on the Federal Do Not Call Registry, making it all the more suspicious.

Scammers make similar robocalls claiming to be from companies such as First Alert Company, Medical Emergency, Medical Alert Company, Life Alert or Lifewatch USA.

Senior Alert System Scam: How To Avoid

The customer service representative’s refusal to give out a physical address for the company or other identifying information makes this very suspicious. A legitimate company will never refuse to give this information to its’ potential customers.

If you receive a call like this, ask for something to be sent in writing. Never give any banking or credit card information – or your social security number – to anyone over the telephone. If the company is legitimate, they will never ask for these details over the phone.

And of course there is the business of giving everyone a free medical alert system. Hmmm, there is no such thing as getting something for nothing. This alone should be a red flag. Be sure to report these calls below and spread the word to prevent other vulnerable people from falling prey to this scam.

Emergency Call Button For Seniors Scam: How To Report

Make your family and friends aware of the Emergency Call Button for Seniors Scam by sharing it on social media using the buttons provided. You can also officially report the scammers to the Federal Trade Commission using the link below:

Report To FTC Here


How to protect yourself more:

If you want to be the first to find out the most notorious scams every week, feel free to subscribe to the Scam Detector newsletter here. You’ll receive periodical emails and we promise not to spam. Last but not least, use the Comments section below to expose other scammers.


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Marian Grant

i just recieved another call from Senior Emergency Care". I was annoyed so I pressed 1 and ask the caller to repeat the name of the company for me and he spoke slowoly and loudly so that I could understand. I told him I was on the federal no call list and to quit calling me and that I would try to log a complaint against their company. He continued babbling but I hung up.


Just got a call on my cell – coincidentally I work with a PERS company a legitimate one! So, I knew lots a questions that had them stymied!


I just got off the phone with these people. I received 4 of these calls in 3 days and so today I pressed one and spoke to the woman who answered. I told her that I did not like their sales tactics(I didn’t know it was a scam then!) and I wasn’t even a senior and besides, I am on the DO Not CAll List. She apologised and said they’d take me off and then I asked for the company name, which she gave me. When I googled Seniors Emergency CAre, this was the first site that came up! Thanks… Read more »


I received a phone call on 4-24-13 on my cell phone. I too am on a NO CALL list. I haven been receiving a lot calls form this number so I opted to talk to someone. I was told about this great program and how it was free and would only cost $34.95. I asked the company name and even though my mother is 90 and I was considering one of these units, I chose to check the internet and this site came up.


3rd call from these people, when I ask them questions they hang up before I can tell them remove my name and number !


I have received 2 phone calls from telemarketer who is offering free Medical alarms for Seniors. They say they are calling on behalf of Diabetic Association and Senior Medical Advisory Association. If you want more information push #1 and if you want to be taken off their list push #5 then you get a different voice apologizing for bothering me and say they won’t do it again. I work at a PCH and have answered residents phones if they cannot and had the same message.


I receive 3-4 of these calls/day and have asked to be put on the do not call list. Not sure what to do next except just don’t answer those calls!


According to every directory assistance site I’ve looked at, their phone number doesn’t even exist.


I have been receiving calls for a month from "Senior Emergency Care" mostly on my answering machine. I finally called the caller ID number back and requested to be taken off their call list and was told if somehow it didn’t happen, call back and ask for a supervisor. Well, it didn’t happen and they called when I was at home the next time. I told my story, asked to speak to a supervisor and was hung up on. Calling the authorities next if I get any more calls.


Senior Care Center calls me at least twice a week. I have tried hitting #5 to be removed from call list. I am on the Nat’l DNC list. But continue to receive the calls. I asked the "service rep" for the full name address & phone # of the company, and she gave me a bogus address & phone number – then told me to "go have fun with your little address & phone number information" !!! I was so angry, I could have gone thru the roof. She did mention that she was located in Tampa – Florida. But… Read more »

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