Canada Border Services Scam Call

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Canada Border Services Scam Call

Canada Border Services Scam Call: How It Works

Watch out for recent Canada Border Services scam calls that are targeting consumers across the country these days. They are automated messages from crooks claiming to work for the Government. These phone scams inform you that Canada Border Agency detected a suspicious package. Let's take a look at the scam and show you how these calls sound like.

Imagine this scenario: The phone rings. You pick up. An automated audio monologue goes like this:

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canada border services agency

 

“Hello, this call is from Canada Border Services Agency. We have received a package with your name on it but it was red-flagged because it contained a suspicious substance. An arrest warrant had been issued in your name. This is a time-sensitive matter. It is urgent to hear back from you before we proceed. Press 1 to speak with our Canada Border Services Agency officer now”.

It is very similar to the common Service Canada scam calls that consumers receive on a daily basis. Please listen to the audio file below to hear a criminal who called our Scam Detector number:

 

Crooks change their phone numbers almost every day, as soon as they (the numbers) are exposed. If you have experienced any of these calls feel free to post the phone number in the comment section, at the bottom.

So, how does the Canada Border Services scam call actually works? Let's take an in-depth look.

Canada Border Services Agency Scam Exposed

Criminals use the now infamous Caller ID spoofing technology. What is that? Your smartphone shows “Canada Border Services Agency” on its display without being from the Government, but fake. As a result, consumers get intimidated easily. Scared by the fact that they could be arrested, many Canadians press key 1 – as requested by the caller. The question is, what happens if you do?

In that case, a real person – the criminal – takes over the conversation. He uses official terms. After a short introduction, he proceeds to require your personal information, “just to prove your identity”. Needless to sau, they will use this info for identity theft. You might be smart, but there are a lot of people who fall for these Canada Border Services scam calls.

How To Avoid The Canada Border Services Scam Calls

This scam has been going around for a long time. It is similar to other Social Insurance Number scams that happen across the country. Don't get scared. Hung up the phone and report the call. It is very easy to do that, see below.

If you receive a 1-800 call from the CBSA, it is a scam as the organization does not contact the public directly. The Agency never requests payments, personal or financial information. No Social Insurance Number (SIN) or credit card numbers.

These calls may display numbers and even employee names that appear to be from the CBSA. On the other hand, emails most likely contain CBSA logos, email addresses, or employee names and titles to get the recipients' trust.

Phone scams are very prevalent these days in Canada, so here is what to do:

Canada Border Agency Scam: How To Report

Please let your family and online friends know about these Canada Border Agency scam calls. You could share this article on social media using the buttons provided. Alternatively, you could also officially report the criminals and any other suspicious activity to the Federal Trade Commission (FTC) and the Canadian Anti-Fraud Centre using the links below:

Report To The Canadian Anti-Fraud Centre Here

Report to the FTC Here

Meanwhile, you can call (888) 495-8501.

How To Protect Yourself More

If you want to receive by email the newest scams every week, feel free to subscribe to the Scam Detector newsletter. You will receive periodic messages and emails, while we promise not to spam. Last but not least, please use the Comments section below to expose other Canadian scammers.

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67 thoughts on “Canada Border Services Scam Call”

  1. Emily

    There are all sorts scam calls with a call display as “Toll Free Serv”, call out with several different phone numbers. Today, the call display shown as 1-800-224-2316
    The scammer can change the phone number in the daily basis to hide around the organized crime’s identity. I suggest the scam prevention education should be a public service that provide to the general public.

    Reply
  4. Andrea Ross

    I have been plagued recently by the Canadian Border Agency scam call. I noticed that the calls seem to come from different phone numbers, so that blocking those numbers won’t prevent future calls. It seems that they are able to hack the phone numbers from ordinary, unsuspecting Canadians who have nothing to do with the scam, making it appear that the incoming call is legitimate.

    Reply
  9. Hez W.

    7 calls today – starting just after 6:30 a.m. – “{PACKAGE AT BORDER SERVICES – ARREST WARRANT, ETC.}”
    1-778-882-3510 (6:39)
    1-778-882-5020 (7:20)
    1-778-882-6737 (8:32)
    1-778-882-6546 (9:30)
    1-778-882-5405 (9:45)
    1-778-882-5567 (11:03)
    1-778-882-6715 (11:51)

    Reply
  10. Grump

    Five calls so far today with the same message about “package from Border Services”, even starting before 6 a.m.
    2022-01-13 09:51:00 “6047796465”
    2022-01-13 08:35:21 “6047794182”
    2022-01-13 07:25:56 “6047794433”
    2022-01-13 07:04:31 “6047793823”
    2022-01-13 05:53:45 “6047796736”

    Reply
  12. South Central Alberta

    Jan 10 & 11, 2022
    Same # called two times each day. The number is “403-650-5755”
    We are in South Central Alberta

    Reply
  13. Nori

    Gotten two calls the past two days phone numbers are…
    403-360-7565 (Called back the number and the name is “Colin”)
    403-352-8513
    This is for the Sourthen Alberta area

    Reply
  15. Rick

    I’ve had three calls during the last three days. The telephone numbers are as follows:
    Dec. 8 2021 1-819-775-6962
    Dec. 7 2021 1-819-747-6893
    Dec. 6 2021 1-819-739-0168

    Reply
  18. IKW

    604-495-8501 Robotic voice says they are from Canada Border Services that seized a parcel with my name on it that contained “illegal components” and now there is an “arrest warrant out”. Getting these calls about twice a day from different 604 area code numbers for the last week or so. Very exasperating!

    Reply
  24. vik

    905-263-4567 claimed to be canada border service, claimed I was going to be under arrest for illegal package. lol please press one lmao

    Reply
  29. Lee

    Every Day from multiple numbers. Border agency, duct cleaning, claiming to be calling from the government for different things such as a seized social insurance number being used under suspicious circumstances, border services, ect.. The list goes on.
    Numbers recorded so far just today.
    705-348-1097 – 705-343-3528 – 705-351-7060 – 705-364-8211 – 705-354-8117 – That’s just on my cell
    1 Border Services, 1 SIN number compromised, 2 claiming to be calling from Government for the Green Program wanting my personal info to see if I qualify and lastly of course air duct cleaning.
    Home phone number just today:
    470-204-1158 – 470-253-1831 – 906-352-3007 – 608-351-3035 – 906-212-3017 – 760-848-4286 – 760-742-6048
    Ignored all but 1 call (third listed)- The one I answered they were trying to get my personal information by claiming they were calling me about my water heater rental and wanted to verify my information. The thing is I don’t rent a water heater and every-time I asked who they were they would give me a round about answer. When I said I don’t rent a water heater, the caller claimed I had misunderstood them and they were calling me to rent me a water heater and they wanted my personal info. Hung up.
    It’s ridiculous, why are they not shutting these people down, sometimes they call as little as 15 minutes apart.

    Reply
  31. Mizzjessy

    Yep. Just received the call!. BE AWARE Call claimed that it was the Canadian border patrol; package with illegal substances have been found and associated with my name: and that there’s an arrest warrant for me! Suspicious since I don’t think the Canadian border will give you advance warning, but still be careful
    number that I receive call from is 514-600-8772!
    hope this help others stop these scammers!

    Reply
  32. AMT

    Message reçu hier. Aucune mention de colis suspect, mais l’appel était le même principe, faisant accroire que cela provenait de Canada Border Agency et me demandait de peser sur ‘1’ pour les rejoindre. Provenance: #39 670 286-8409

    Reply
  34. Pat

    They will use a different number everytime and when I try to call back, it says that this number hasn’t yet been assigned.

    Reply
  48. Diane Sargent

    Got a scam call from an automated call claiming to be Canada Border services. 905-738-9040 It showed up Concord on

    Reply
  53. Suzi

    Just received a call from 778-641-9500.
    weirdly the call came through on a telephone app phone number I use when not in cellular service.

    Reply
  62. Derek Gruenthaler

    I get these calls all the time. Following numbers have called me:
    1 905-564-8222
    1 204-472-5873
    1 1306-829-8234
    1 604-357-0781

    Reply

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