Reimbursed Bank Fees

How the scam works:

Scammers call thousands of people every day, claiming to reimburse bank fees that were withdrawn recently from the recipient’s account. They pose themselves as “reclaim experts” working for banks and say they are dedicated to loyal customers.

However, before calling, the scammers have somehow got info about the victims, knowing what banks they are dealing with and some other little info that might gain the victim’s trust.

Easy to figure, callers are asking the recipients for more personal information, many times getting access to their bank account within minutes.

How to avoid:

There is no such thing as a “reclaim expert” calling to offer help. You should know what your bank charges are as you agreed to them in the first place.

How to report:

Make your family and friends aware of this scam by sharing it on social media using the buttons provided. You can also officially report the scammers to the Federal Trade Commission (FTC) using the link below:

Report To The FTC Here


How to protect yourself more:

If you want to be the first to find out the most notorious scams every week, feel free to subscribe to the Scam Detector newsletter here. You’ll receive periodical emails and we promise not to spam. Last but not least, use the Comments section below to expose other scammers.


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Jacqui Smith

I have received one of these calls this morning. the caller had a very heavy accent and told me I would need to go to the Post Office and then he could phone me on my mobile and arrange to transfer the over paid bank charges!


European Financial Group Bank Registered Office: 1 Churchill Place, London, E14 5HP. Halifax Bank PLC Telephone: (44) 7012960122 Email: Our Ref: DOM/ACCOUNT NUMBER/EFGB Dear Andy With reference to your file number: BBIB/AVL2013/28392/ESPANA/. This serves to acknowledge the receipt of your email on the subject matter of Mr. Harold Diamond deposit with us, reference number BBIB/AVL2013/28392/ESPANA/. For the funds to be released unto you, You will have to setup an offshore online account with us. This will enhance the release of the funds to you. We have also been formally notified by Mr. Harold Diamond that he has bequeath a… Read more »

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