Collect Call from Prison

Collect Call From Prison: How The Scam Works

(with video below) If you ever receive a phone call from your local prison and the operator tells you to press 1 to receive a collect call, don’t accept it – unless your buddy is arrested on a regular basis and you know he always calls. Many victims accept these collect calls because they don’t know who is on the other side, assuming is one of their relatives.

Watch the video below to see the sneaky Collection Call Scam, exposed:

Collection Call Scam Told By A Victim Video

How does this scam work? Whenever allowed to make phone calls, real inmates dial random numbers until they find somebody willing to help. As soon as the victims answer, the scammer comes in with a quick apology for disturbing them followed by an emotional short story, such as being thrown in jail because he beat up a guy who assaulted his daughter, an hour ago.

The prisoner will ask the victim to call a number where supposedly his daughter is, to make sure she is okay. He will say that the number is impossible to reach from the prison he is in, or that they are not allowed to call cell phones. People fall for this scam as they think they are doing a good deed.

In reality, what victims do when dialing the number provided is just… call-forwarding their own telephone lines. This way, after getting you to forward the number, the scammer can call anywhere he wants, without being charged.

In a different variation of the scam, the callers cannot even be jail mates. They could be regular scammers trying to make phone calls on your dime. For example, they would pick names from the phone book with specific ethnicity and tell the operator they are part of their family.

Collect Call From Prison: How to Avoid

Check the forwarding code in your country and make sure you never use it when asked to by someone else. For example, in US the code to forward your number if you belong to the Verizon network is *72. To deactivate it, it is *73. Whether you are in Australia, the United Kingdom or Canada, always find out these numbers for your specific network!


Collect Call From Prison: How to Report

Make your family and friends aware of the Collect Call From Prison scam by sharing it on social media using the buttons provided. You can also officially report the scammers to the Federal Trade Commission (FTC) using the link below:

Report To The FTC Here


How to protect yourself more:

If you want to be the first to find out the most notorious scams every week, feel free to subscribe to the Scam Detector newsletter here. You’ll receive periodical emails and we promise not to spam. Last but not least, use the Comments section below to expose other scammers.

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Some guy named Julio keeps calling me asking for tyler he won’t stop calling and the operator keeps calling asking me to pay for an account to talk to him. I blocked the number but he keeps calling me still


Hi, For the last two years I have been getting collect calls from the men’s prison and I would just hang up. Yesterday, they refused to accept my no response and called me all day and into the night. I finally pressed the buttons and spoke to a man that told me that my number was given to him by an injured prisoner and that the only way he would stop calling me and to have my number taken off their computer was for me to talk to the sargent of the prison. He tried to keep me on the… Read more »


Two things that you might be able to do if the scammers won’t quit calling. First, contact the jail or facility from which they are calling, give them the inmate’s name and your phone number, and ask that they investigate the possibility of a phone scam. It may take them some time, especially if the calls are happening late in the day or on a weekend, but sometimes this will stop the calls. The other option is to call your phone company and ask to have a block put on your phone. Unfortunately, this kind of block may also block… Read more »

beth james

Here’s what I did to end the collect calls from Prisons: ATT collect call block Call Correctional Billing to block all calls –Depends on which Prison the call comes from Global Tel service 877 650-4249 main number 800-489-4500 or Securus Correctional Billing 800 844-6591 Scam Calls came from Caller ID 713-574-1101 DOC Dept of Corrections and Shasta State Prison 503 243-0019 If this doesn’t work, Call police and get a case number and then can the ATT Annoyance Bureau 800 348-8727 Customers who cannot resolve scam billing disputes with their phone carrier can call the Public Utilities Commission at (800)… Read more »

Joan Roper

I have received 3 collect phone calls this week from 713 574-110l asking for me to accept the call. I did not, but I would like this stopped.

jerry Ledwith

What if you keep getting the call but NO ONE is on the other end when you answer and if you try to call the number back its states its a "NON WORKING NUMBER??


I got two such calls yesterday from the county jail, but they gave me the option of blocking calls from the jail if I press 4. Could be legit, but if it is I feel sorry form some girl named Audra – she has the wrong number.


got 4 of these calls within a 5 minute period


I was very pleased to find this web-site.

J. Schrader

Yesterday I received a call from Mo. Prison in Farminmgton, and a lady (sounded like an operator) asking me if I would accept a "free" call from, then a deep man’s voice said something, which I couldn’t understand, and the lady then said press "1" to accept, and I hung up.
Got another called in the evening from the same place and same number on caller I.D. If it continues
I will call the local police first.
They did say press "6" if you do not want these calls in the future, but I am afraid to press any number.

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