Toll Charges Scam

How the scam works:

Scenario 1. Depending on the state you are living in, some tollbooths have been removed and now charges mount on the car itself through a great electronic toll-collection system called E-ZPass. Sneaky rental companies use this fact to impose surcharges on you over and above the actual toll amounts ($20 for “processing” in one case, $8 in another).

Scanerio 2. In a different variation of the scam, criminals send mass-emails claiming to be E-ZPass Service Centre representatives. The email might come from and the subject might be: “Payment for driving on toll road”. The content of the email, as seen in the image above, is:

Dear customer,

You have not paid for driving on a toll road. This invoice is sent repeatedly, please service your debt in the shortest time possible. The invoice can be downloaded HERE (malicious scam link).

How to avoid:

Request all the details you can when you rent a car. If you know where you will be driving, talk to the agent about the eventual toll charges. On the other hand, do not open links from senders who address to you as “Dear customer”. If YOUR car has been spotted doing anything illegally, rest assured you will have your name or license plate mentioned or photographed.

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selma hrynchuk
Selma HrynchukSelma is a fraud prevention specialist renowned for her expertise in private eye investigations and a remarkable partnership with law enforcement agencies. Beyond her investigative triumphs, her public speaking engagements and written works have empowered countless individuals to protect themselves and stay ahead of deceptive schemes. Selma's legacy shines as a tenacious agent of change, unyielding in her commitment to battling fraud and ensuring a safer world for all.

2 thoughts on “Toll Charges Scam”

  1. Beware of an email going around, just received it today. Here it is – they claim to be from E-ZPass and the subject of the email is "Pay of Driving on Toll road – invoice":

    "Notice to Appear,

    You have a unpaid bill for using toll road.
    You are kindly asked to pay your debt as soon as possible.

    You can review the invoice in the attachment.

    Rick Banks,
    E-ZPass Support"

  2. I keep receiving this scam, although I never used the system… Beware!

    Service Center

    Dear customer,

    You have not paid for driving on a toll road. This invoice is sent repeatedly,
    please service your debt in the shortest possible time.

    The invoice can be downloaded here.

    Terms & Conditions | Site Map | Privacy Policy | Phishing Policy 2014 E-ZPass

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