Extended Warranty Letter aka the Motor Vehicle Service Notification

Extended Warranty Scam: How It Works

Car drivers, be forewarned of the Auto Warranty Services Scam aka the Extended Warranty Letter or the Motor Vehicle Service Notification. It is very professional looking. Many victims have already been fooled by the “official” extended warranty offer they are receiving via snail mail.

The letter is sealed in such a way that you must tear the edges off to access its contents, a sealing method is usually seen in “official” communications, making it seem all the more legitimate.

Motor Vehicle Service Notification

In the letter, you are urged to take advantage of an offer to extend your warranty coverage for your vehicle up to 100,000 miles. The letter also states that your initial warranty is about to expire. The letter provides a toll-free number to call (1-800-639-9440) in order to take advantage of the generous coverage being provided.

Did you receive anything like this? Click the link below to see the whole document on Kirill Zubovsky’s blog:

Extended Warranty Letter Scam Exposed

Once you call the number, the very professional and courteous salesperson gives you multiple options of extended warranty insurance which you can purchase for a mere deposit of only a few hundred dollars.

Of course, once you have paid this deposit you are out those few hundred dollars – and no coverage information exists in your name.

Extended Warranty Letter Scam: How to Avoid

These types of scams are often very convincing because they are so professionally done. However, there are a few red flags that give away the true scam nature of these types of communication.

In a true extended warranty offer, the company will list the dealership at which you purchased your automobile. The Motor Vehicle Service Notification scam letter contains no such information. Secondly, while the communication may appear to be from a company such as Toyota, there is no actual evidence to confirm that this is an official offer from the manufacturer.

Of course, it always helps to fall back on the old tenet: if it seems too good to be true, it most likely is.

While we are talking about cars and scams, beware of a couple of other fraudulent activities that happen these days: the Extended Warranty Call, the Ignition Interlock Device Fraud, the Bounced Check Scam, and fake Car Shipping Companies.

How to Report the Motor Vehicle Notification Scam

Make your family and friends aware of the Extended Warranty Letter scam by sharing it on social media using the buttons provided. You can also officially report the scammers to the Federal Trade Commission using the link below:

Report Scammers To The FTC Here

How to protect yourself more:

If you want to be the first to find out the most notorious scams every week, feel free to subscribe to the Scam Detector newsletter here. You’ll receive periodical emails and we promise not to spam. Last but not least, use the Comments section below to expose other scammers.

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Yeah, Guardian tried and pressured me so much into buying extended warrantee. I told them to give me two days to talk to my wife and then they really got weird on me. So while I had them on the phone I had my brother check on them and he told me the same thing. ‘SCAM "
They would not give me time to discuss this with my wife sO I said then we’re done and they hung up on me.


yup…………just got one of those letters. called them and they were so professional. They claim to have many great statistics and awards but when i asked for a website they referred me to another glass car company website. Be careful out there.


Just recently received a guardian letter stating my "factory warranty expired". The lack of information on the letter led me to believe that it was a scam. Sure enough, I did my research and it was just another attempt at preying on uninformed car buyers who don’t know any better. Be sure to always do your research!

Gwendolyn Etessami

I’ve been getting these letters & postcards for years on my 1993 Mercury Villager. Got a 2014 Kia Soul & now I’m getting the same scam. I purchased a lifetime warranty through KIA for my car. Beware this scam.


Just bought a used car about two weeks ago and these have already started coming in. I have gotten four of them so far, three of them in the same day! Always remember, if somebody wants your money, do your research! Way too many scams these days just waiting to take your hard earned money.


I just got a letter where you tear all 3 sides.. and then I received 2 post cards as well-stating everything above. It had a expiration date as well for the final notice. I directly went online to research this and look what I found. If you unsure about something.. research it.


Purchased a 2015 Hyundai July of 2015. Early Sept. got a card in the mail listing the year and model of the car I purchased, stating that my factory warranty either had or would expire soon. Card was titled, "Vehicle Alert Notice" and featured a fairly sickly looking eagle on it. Rather than call the number on the card, I emailed Hyundai Customer Service and after sending them a copy of the card was informed that this was most likely a scam. Should this be reported to some government agency and if so, whom?

Kim K

Thank goodness for Google. I purchased a used vehicle 2 weeks ago and have been getting post cards daily and today finally the 3 sided tear off notice. I was just thinking maybe I should call but put all the cards together and not one duplicate phone number. How could there be that many warranties out on a 2 owner vehicle? Good practice to check when red flags go up…Thank you all.


Warranties are based on the vehicle identification number. This means the warranty will be valid regardless of who owns it. This is in most cases…


I started receiving these solicitations six weeks after purchasing a car in August. So far I’ve received seven letters in the past two weeks. Many of them appear exactly as other commentators have described. They all appear somewhat similar, but contain different call back numbers and identification codes. All but one of the letters originated from Salem, UT (the only exception came from Springfield, MO).

I called one of the numbers and asked for a website and was directed to omegaautocare.com.

I worry that older naive car buyers will fall for this…

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