Is yubico.com Legit?

Bought two C NFC keys a number of months ago . USB C never a problem . NFC after a lot of attempts did initially work with my iPhones , but more recently after changing my Apple ID p/w , neither of my iPhones could detect them . I had to use my iPad to delete the keys in order to use normal 2FA to confirm the new Apple p/w on my ( Lightning ) iPhone . After a lot of correspondence with the company they have now sent out two replacement keys under the warranty . 1st attempt to register one was refused by the iPhone which said ' you cannot use this security key ' . Second attempt and it DID register the new key ...it's not very reassuring . The same happened with the second replacement key , but after more attempts was recognised by my iPhones . Both were activated by plugging them into an iPad before using ( you have to do this to activate the keys ) . Ideally would buy their USB C / Lightning keys , but they are extremely expensive . I do feel Yubikeys are a very good way to secure an Apple account but without using a password app. to generate a QR code they have limited uses ; eg. PayPal UK won't register them without a QR code . The C NFC keys are their cheapest but can't be used with the Yubico authenticator app . The 5 C NFC series can . If you need to check the authenticity of a Yubikey , you do need the Yubikey app to do so . Wish they had more uses , but banks and other online companies are using biometric passkeys instead .

I bought 2 of the yubikey 5C NFC Models to be safe as suggested by internet media. Value: zero or rather negative value, because these bullshit devices DO NOT WORK. This means you register e.g. at Nordpass your device as a 2nd confirmation. Shit on you if you do that: I had registered both keys and neither worked the very 1st time. Urgent recommendation: backup any password before using these useless nonworking keys! If you want to buy 2 pcs. at near pristine condition, no approval ever made, please advise.

Not impressed with customer service or dispatch speed. I was told that an order I placed 3 days ago had only just "reached their system" yesterday. Bad fulfillment processes that are in dire need of modernization. It's 2024, you should be dealing with orders on the day they're received, not 72 hours later.

Placed order. It just sits there with no change in status. Contacted customer support. They will look at it. Still awaiting response. Not what you would expect for an online order in 2024. Don't expect an order very quickly

I've got two Yubico Security Key NFC keys and the build quality is excellent. They've been pain-free to set up on all my devices and with all of the online accounts that supports them.It might be worthwhile checking which services support specific Yubico keys before buying them so you won't be disappointed, since it varies depending on the model you buy.These keys have been great for my personal use and the companion app, YubiKey Manager, is nice and simple to use.

Their product didn't work. Customer service offered a partial refund (excluding shipping costs). That's unheard of. When a product is returned, all payments are refunded and some will even send the client a free shipping label. When a product is faulty, that's goes without saying.

bought 2 series 5 nfctotally buggy to a point where yubikey-manager couldn’t read the seriol# of both keys anymore and AOL rejected both keys in that condition.support totally ignored my issues and closed my tickets before solving themHow does anyone trust a company or a piece of hardware that buggy??

It is a problem that Yubikeys cannot be duplicated for backup. They are so secure that even the owner of an account can be locked out, lol. That's not good. In case of lost key or hardware malfunction there is no way to access your account. Unfortunatly two different keys often cannot be registered for the same access. Using Yubikey introduces the risk of the rightful owner of account is prevented access.

I've owned a variety of YubiKeys since 2014, and I've always been very happy with them, I've only had to replace them either because I lost them or because I wanted some newer features, like USB-C or NFC. They seem to be the gold standard for security keys for a reason.

After being recommended by a friend, who has a PhD in Ai field, I got 2 (YubiKey FIPS Series) for myself. One for use and another for back-up if things go south.It has given me great mental peace. The device is small, easy to carry and very efficient to use. I am happy to have them around and working on the security problem. Recommended.

I placed an order with Yubico. They charged EUR15 for shipping.My order was delivered by Royal Mail Tracked 24 service. According to the Royal Mail website, this cost Yubico GBP3.30 for an 80g shipment weight as declared on the Royal Mail label.This means Yubico have charged an artificially inflated price for shipping (GBP3.30 is EUR3.75, which is substancially less than EUR15)

The YubiKey is a great product, very well-built. It's been durable and very quick when using via USB or NFC. I bought some more YubiKeys during the Cloudflare promo and they were shipped extremely fast from California to Florida. Happy with my purchases, this company cares about their users.

Absolute disaster. Stay away. No customer service. Yubikey does not work well with Google Chrome and windows 10. I was locked out of all three of my crypto trading accounts after the first day with an error message on all three that said my device was not recognized by windows Chrome security and to try another key.

This is the 3rd key from this company. It was simple enough at first but since buying one for my Android phone via USB-C it's been an hour now and I still can't work out how to register this and copy my sign-ins over from my other keys. Why can't they make it easier like cassette to cassette copying? remember that anyone? Why not have a one-click or two program that copies one key to the other instead of a load of complicated instructions? Beam me up Scottie.

I think having this type of security (U2F Key) and replacing other methods is just excellent. Combined with a password manager like Dashlane for example is just top notch and definitely safe from attacks. It's an open authentication standard that enables internet users to securely access any number of online services with one single security key instantly and with no drivers or client software needed. They come in many sizes fit to the users needs, obviously make sure to have a few spare.

Ordered end of October. Almost January and no shipment. No response from company at ALL. No stock on Amazon. Either they're having serious supply issues, or they're just a non-existent company taking money for no services.

They had to update their keys - so older ones now need replacing since there is no way to update them . Postage fees are very high and their cheapest and most user - friendly USB C NFC keys work if you insert the USB C into a device but don't register the key if using NFC - recent iPhones don't detect them . As one reviewer stated , there's a real risk of being locked out of your account if the technology fails just when you need it - if you need to verify an account using an NFC key . Online customer services have been helpful - though expect an unspecified delay , but have failed to respond to my questions about their NFC not working with NFC enabled iPhones . They have endless online articles and videos which go into ridiculously complicated depths , but all an average user wants is something which does what it says on the tin ( even that with this isn't exactly clear ) . I have tried everything their videos have suggested , but cannot get my iPhones to detect their NFC keys . An expensive headache . This may be a serious problem if you don't have a USB C type iPhone - even if your iPhone has NFC capability . IMO . Am writing this review because they haven't responded to this concern . It can remain here until they do .

Shockingly bad, full-friction customer journey. Customer Service is non-existent for all practical purposes including initial purchase.I wanted to spend 15 minutes buying these security keys - I'm at the end of day 2 now and still haven't made the freaking purchase due to non-existent help from Yubico and their so-called resellers in the UK. The resellers don't actually sell anything, they refer you on to someone else. If you want to get a freaking headache then please go ahead and start your journey with these unhelpful, rude, time-wasting, arrogant people.

This review relates specifically to the Yubikey 5Ci and the iPhone 14pro using IOS 17.1 in the UK. The 5Ci key doesn’t not have the NFC facility (contactless connection) therefore it has to be inserted into the lightening port. However it will not connect unless the case is removed before insertion. I appreciate cases vary but mine is a standard apple purchased case. (Rim thickness 1 or 2 mm!) Quite frankly in my view the inability to use NFC or the lightening port without removing the case renders the key impractical. This is not made clear when purchasing the key.Even if this is acceptable to you it seems that most financial / bank apps in the UK do not support the concept of the key yet. If you are inclined to buy the key it’s worth checking before hand that the services you wish to use support the YubikeyI purchased them (you need two) through Amazon and was given a refund. Yubikey were helpful up to a point but their support links are complex and cover a multitude of keys and devices. The concept is good perhaps things will improve.

I have been using the YubiKey for over 2 years now and it has saved me and my company from potential damage on multiple occasions. Just make sure to never lose your key ;)