Is wizzair.it Legit?

Worst air line ever and they charge you 41£/person in the airport if you didn’t check in online on a low budget bad flight. Flight was delayed for 3 hours when we were inside the plane and they didn’t even offer a free drink as a compensation for all the extra time we had to stay on the plane

I was utterly shocked and disappointed to discover at the boarding gate that the flight had been overbooked, and I was denied boarding. There were a total of 16 passengers affected by this issue. How can an airline overbook by such a large number of passengers? To make matters worse, there was no communication about this oversight and offering other options until we were about to board.This lack of organisation and transparency is appalling. I wasted valuable time and money traveling to the airport, and my holiday plans were completely ruined. This experience is completely unacceptable!And the process of admitting a few passengers with the same situation was totally unfair and lack transparency.

It must be a scam!They lost our suitcase a month ago - yet they state that the suitcase isn’t lost to prevent/delay compensation. This is also halting my ability to claim on insurance. The customer service isn’t existent and we get no reply. People on the phone (after paying £1.44 per minute) besides the scrip share no insight or advice. They do not know what process is to follow for customers whose suitcase has been lost and keep on referring to the 30 days timeframe to answer - failing to understand that legally it’s the 21 days that matter and that trigger compensation. Really appalling.

Useless. Flight late then cancelled - with no promised email & no push notification on the app. Waited many hours. Total chaos at airport. Staff promised hotel voucher waited hours & got nothing. No substitute flight nothing. Lots of loud voices & waving arms then staff went home leaving people stranded. Had to hammer my credit card staying 2 further nights at airport & booking a new flight. Please do not ever use this company they are a complete joke of a setup . Not even a manager. I have evidence

Honestly there are worse “cheap companies” however i paid 6£ for a sandwich and it was COMPLETELY FROZENI am not saying cold, literally frozen…Never seen anything like this, please improve the service

Hi. Past 2 days ago London to Napoli flight has been diverted to Rome. Delayed and had landed morning around 2am. its so frustrating specially with kids.. Do they offer onward travel from Rome to napoli? Pls answer. Thanks

not too good, I've been travelling with wizzair many times. In the past, at least the cost compensated for other cons, now it's getting so expensive that I'd rather pay a few punds more and gain much comfort with other company

We flew with wizzair on Friday. I was with my parents, siblings and my babies. One of my kids is 1 and the other is 2 years old. Obviously travelling with kids means having a lot of extras! When the plane had landed at our destination. We waited a little until the plane was at a reasonable state to get off cause trying to get off when everyone is also trying to get off was a bit stressful with the kids. The cabin crew were so rude to us! They kept rushing us and l apologised and said l have kids and it was hard for me to grab everything at once. They weren’t understanding how the pressure that they were putting us through. They weren’t friendly at all either. It was just a bad experience, I even told them because you don’t have kids you don’t understand it that’s why you being so rude!

Mterrible experience. They cancelled the flight and did not offered any reason. They said they dont have any alternative flight back and then they kept us 7 hours in the airport until they offered us a hotel for the night at 70km distance from airport and they did not offered any transport back to the airport in the morning. They did not offered us water or food during the waiting time as the law says. The staff operators there where very unpolite and rude with us and shouted many times at all of us when asking for information. They did not refund our expenses because of the cancelled flight and we ended up spending more than 500 euros to come back home, I almost lost my job because it took 3 days to return home. Wizz air are a company who dont respect any law and any of theyr customers. The time we waited for accomodation in hotel there were mothers with small babies and children and also they did not care to offer food or water to them. And we waited 7 hours to get a translort to a hotel and first time they sent a minivan with 8 places and after another hour of waiting they send a normal big bus to take us all to hotel. I will never fly this company and I hope this company will dissapear as soon as posible for the terrible things they do and the way they treat people and mothers with small childrens.

I recently had the unfortunate experience of booking a flight with Wizz Air, and I can confidently say this is the worst airline I have ever dealt with. My flight was cancelled (W4 6303 MXP - LGW 21/07/2024), and when I contacted their customer service for a refund, they refused, citing "extraordinary circumstances" as the reason.This airline seems to have a very loose interpretation of what constitutes extraordinary circumstances, using it as a blanket excuse to avoid refunding customers. I find this completely unacceptable and deeply frustrating, as it leaves passengers like me out of pocket for services we never received, on top of being stuck abroad for 2 days.The customer service was unhelpful and dismissive, showing no empathy for the inconvenience and stress caused by their cancellation. It's clear that Wizz Air prioritises their bottom line over customer satisfaction.I strongly advise anyone considering flying with Wizz Air to think twice. There are plenty of other airlines that treat their customers with respect and honour their commitments. Avoid Wizz Air if you want a hassle-free travel experience.

Wizz Air is selling insurance where flights cancelled by Wizz Air are not covered!!! 😂😂😂 It actually says it on a certificate once you get it via email! Thieves!

One of the worst airline I have flown so far. We were family of four travelling from Dalaman, Turkey to London .we had a nightmare flight. Although our baggage was much below the limit still they made us fit in the baggage stand twice while checking and also during the boarding process.Our fellowpassengers who had bought the extra baggage were asked to remove the extra few grams and after all that they were made check in instead of allowed in the Cabin! Not to mention Staff were most rudest at wizz Air, Dalaman! By now the flight was already delayed by an hour, by now we are all tired and exhausted. After the boarding process ,we were made to stand in a queue for atleast 15 minutes pls understand this was a late night flight. Once inside the flight there was another 1 hour further delay to take off.I would never recommend this flight to anybody, I know it's expected low cost airline, but Wizz standards the lowest by far by any cost airline.

We have flown with WizzAir for the past couple of years and I must admit that it has rarely been a pleasant experience: 1. prohibitively long queues where 5-6 check-in staff serve around 5 flights (maybe 200-300 people?), 2. extremely uncomfortable seats, 3. NEVER EVER on time with 2-3 hour delays announced or unannounced, 4. unreliable website and 5. practically non-existent customer service. I keep asking myself "why?" I suppose it's the low cost but it's definitely NOT worth the hassle and ruined start and finish of a holiday. I definitely do not recommend WizzAir if anyone wants a civilised travel experience.

Horrible airline with long delays. I flew from London Gatwick to Istanbul on 28 June 2024. It was delayed 4 hours going and 2 hours coming back on 1 July. They offered a small pack of peanuts and a cup of tap water( yellowish color) as compensation ! Can you believe it?

My partner had to just pay £107.83 to change names on the ticket. He realised the mistake literally minutes after (!!) he purchased the tickets online and it is mind-blowing that there is no option to correct something at least within an hour. It`s an online purchase and I`m not saying that he did not make a mistake, but correcting something does not require any extra work from any of the staff it is literally O N L I N E and should be able to be corrected on a person`s account. Even if they want to charge us for correcting a mistake I get it, but £100????? Absolute joke...Unfortunately, we have no option where we fly from and to but WizzAir...

Flight delayed by 3 hours on both outbound and inbound

Avoid at all costs!!! Absolutely nothing positive to say about my experience flying Wizzair Luton to Lisbon for the first time. It's all about seeing how much money they can get off you. The staff are rude, the seats are super uncomfortable. As for the food I can only comment on the risotto which I ordered which frankly is amongst the most disgusting things I have ever eaten.

You are offically the worst airline I've ever had to deal with. I travel a lot but good god did you make it difficult. Not only did you lie about early check in because that's not what happened, but then your terrible app did not let me check in either because you were hoping I would pay your ridiculous fees to check in at the airport.

Their crappy website caused issued with our flight and we had to spend £40 on customer service line just to resolve them. ABSOLUTELY SHOCKING! Never using them again.

I flown this morning for the first time with this company. The plane was an A320NEO brand new. Plane departed ontime and the crew on board were extremely nice, professional and kind. The flight has been very pleasant without too many PAs. Amazing experience nd definitely batter than many airlines. I will use this service again.