Is winespies.com Legit?

This is by far the best online wine opportunity out there. Great customer service and quality wines at unbelievable prices. Oh, they store and ship your wine for FREE. What are you waiting for, join now.

The wine arrived by UPS totally destroyed. I sent a note in to have some remedy and received a response within 20 mins. Agent Shiraz was on top of my issue. I received a credit plus $20 Exactly what I had asked for. Customer service was exemplarySad about the destroyed wine however Agent Shiraz made up for that.

I had a recent delivery issue where FedEx did not keep the wine at a cool temperature. The box arrived with a temperature well over 100 degrees and was ruined. I contacted WineSpies and Agent Blanc handled it! Agent Blanc replaced the wine with similar wines since what I selected was no longer available. Great Customer Service! Great Wine Values!

Very quick response with a plan of action to replace the bottles mishandled by FedEx. I did not figure I would be able to get those bottle from my locker replaced and was pleasantly surprised that Wine Spies could do that.

always a good process with Wine Spies. Love you guys, and women, also.....Agent Blanc is always back to me on any question, or issue within 24 hours or less. Wish more companies were like these folks

Wine Spies has a knack for picking wines I love …. And at incredible prices!! Customer service is outstanding. Appreciate Agent Blanc helping me sort out an order. Give them try!

There was a delivery issue that was 100% the fault of UPS. Agent Blanc to the rescue! Even though the dude was sick a dog w/ the flu, he rose the ocassion, intervened on my behalf and saved the day. Best customer service I've ever seen!Dave

I had a bad bottle I’d purchased and contacted the Wine Spies team (first bad bottle in many purchases over the past few years). Agent Shiraz was my contact and could not have been better to work with. Offered me the same wine that was bad or a refund. Thanks agent Shiraz!I’ve been very happy with all my purchases over the years from Wine Spies.

Best team and quick customer service! Rectified an error that wasn’t even their error. Major shoutout to Agent Blanc!

Had an issue that I didn’t realize magnum sizes can’t be kept in the locker and had placed the order without that knowledge. Agent Shiraz came to the rescue and reimbursed me for the shipping costs for the misunderstand. I was surprised and delighted! Very excited to find wine spies, I use the app and now check it every day.

The offerings, the price and the customer service are all outstanding. The lockers with free shipping and available ice packs is brilliant! More than 95% of my wine collection is from Wine Spies. The only constructive criticism I can offer is to work on the website. I have difficulty searching previous purchases. The ability to copy and paste would make that process much easier.

Wine spies said order was delivered to a third party receiver. Called third party receiver to p/u wine, no order for in my name received by them. Paid for 12 bottles of wine, none received.Winespies,I am not able to respond to your reply. I had been dealing with Agent Blanc before the responses stopped.

Great value on great wine. Even when UPS lost a box Winespies was very quick to send a replacement, “agent shiraz” literally responded in 10 minutes

Thanks to Agent Shiraz for understanding my situation and giving me a refund I didn’t think of asking for. It’s so great to be able to interact with a caring human and not AI.

Always highly responsive to questions/requests! Great customer service mentality! Agent Blanc has helped me several times, and provides fantastic customer experience! I probably buy at least 50% of my red wine from Wine Spies!

Wine Spies is an incredible find for the wine lover!I have my first case arriving tomorrow and a second case in a week. The prices and daily specials have been impossible to beat. WS ordering process is simple, easy, fast, and holding in a locker brilliant.

You know that dreadful moment when the UPS driver pulls a mangled box off of the truck…well nothing to fear with The Wine Spies and Agent Blanc on the case. They were quick to respond when I contacted them and were able to replace my order!

I needed to change the shipping address for my full locker. I left a message at the website late last night (especially given the time change) and got a really quick response this morning from Agent Blanc taking care of it. You made it really easy!

agent shiraz was on my worries immediately, i was concerned but all worked out, excellent customer service

We had wine delivered and one of the bottles had an issue with the cork/taste. I contacted Agent Blanc and he immediately refunded me for the bottle and it was a quick response to my ticket. Very much appreciated.