Is weworewhat.com Legit?

The fits on these clothes are absolutely awful. Sure, Danielle Bernstein designs really fun clothes and markets them really well (she really does), but if you’re paying $175 for pants that aren’t true to size at all and the return fees are as hefty as they are - stop yourself from buying them at all.

Ignorant person and garbage product that got destroyed after one wash

My letter to We Wore What On Sat, Sep 07, 2024, at 01:57 PM, DiAnn Bell wrote:I purchased this bracelet as a gift and it snapped in half in front of me the first time the recipient tried it on. Very upsetting and embarrassing to me, the gift giver, that it looked like such a cheap gift that it would break like that the first time it was tried on . It states that it is made of Brass in your description but it most certainly is not. It looks like it's made out of some sort of resin or plastic not brass as stated.

I have purchased a few things from this line now - vegan jumper, swim, biker shorts, workout gear- and have come to the conclusion that the sizing is inconsistent and that the quality also has opportunities. I’mPretty disappointed as she’s always raving about the time it takes to make the line and all the quality and care to ensure it’s a great product. I’ve had stitching come undone and peeling- just overall VERY disappointed. I won’t purchase anymore.

I went into the WWW store in SOHO a while back and I have never had such a bad experience before. Horrible customer service, lack of inventory, and just too basic of clothes. The store itself was stunning but everything else was lacking.

Customer emails are left with zero response, Instagram comments asking for response about statuses are deleted.... they're busy promoting and cranking out new lines and never actually sending out packages to paying customers awaiting for their previous lines to ship out. DO NOT SUPPORT WEWOREWHAT.As I looked up more reviews, I also came across many allegations of the founder of WWW ripping off designs, poor business practices and all around being a terrible person. My last time ever shopping here.

Wish I had read these reviews. If your in Australia…. DO NOT purchase from these guys. The system will drop the .au off your email address and you get no confirmation and cannot return as it does not now recognise the right email address. Jacket was packaged small when opened was M/L ! Their customer service is appalling and dont know how to send back. They also said postage my problem despite being their mistake!!!Buy from Revolve or elsewhere

Horrible experience. Order arrived late, the quality was TERRIBLE (seriously, do not try their ski line, it’s embarrassingly bad) and they refused to even waive the restock fee. Will never order from this site again.

First time ordering from this website, I was very disappointed with the items quality for the price paid for a pair of jeans. The item came with brown stains and parts of the stitching sticking out in many places. I wouldn’t reco buying from here unless you go see it in person. They offered to do a return but the complication of having to return I decided to give it away to someone who would wear it as is. As a company in high demand they should not have shipped a damaged item

DON'T BOTHER.If you buy from this brand do it from a reputable third-party seller like Revolve. Their customer service is horrible. I placed an order over 6 weeks ago and it hasn't been shipped yet (shipping time was 1-2 weeks). They won't do a refund and will not give me an estimated shipping date. Never shopping from them again.

My order arrived and I returned every single item barring one - primary reason was the quality/fit. Im so tired of trusting influencers - Danielle B is always posting how great her clothes are and I’ve given WWW so many chances; time and again, the clothes look like they’re from H&M or maybe Zara. They’re thin, cheaply stitched, and don’t fit true to size. Also, if you have a bust AT ALL, none of the bikinis will offer any support. These clothes are not for anyone with a cup size of D or higher. My honest advice is to stay away - it’s not worth the return fee at all.

I placed an order almost two months ago and they didn’t send all the items in my order until yesterday. The customer service was dismissive and offered no cancellation or refund when I repeatedly asked for it about a month after the majority of my order still had not been shipped. The time for fulfillment on their end should be a reasonable timeframe (a month should be more than enough, which I gave them). The refused to cancel and refund promising that it would be shipped “soon”. Two months later I no longer need those items (purchased for trip back home to HI). Learned my lesson. I will be focusing on purchasing from Local and Slow fashion brands from now on.

I ordered items that took over two weeks to ship. When I emailed customer service I was given a generic response to refer to their website…which was totally useless as the dispatch time had been surpassed. Sounds like they don’t read emails before responding or couldn’t care less to take the time of day to write something useful. I finally received my items a month later and had to return them all because the sizing was so off and the quality not what I would’ve paid for. Now, I’m struggling to get a refund for them, receiving the same generic responses to refer to the website when it’s been 2 weeks since my return arrived. Absolute mess, terrible customer service and mediocre products

Do not buy. If you do shop this brand please buy from a reputable retailer such as revolve. Worst experience buying direct. 7 weeks later and they still have not shipped my items. And this was without any communication from the brand, no way to cancel or get refund. The customer service reps run around the question and do not offer any resolutions. Listen to all of the other reviews and DO NOT SHOP FROM THIS BRAND!! I will be telling all of my friends / followers to not trust this brand.

Unfortunately have to echo the sentiment of the last few reviews re: the Jewellery debacle. I set my alarm and ordered as fast as I could. When I was done the website still showed stock of a few other items and yet I got an email 2 days later saying my order was cancelled due to inventory issues. I find it hard to believe there could be inventory issues with all 3 items ordered. Yes, I’d understand if an item was actually out of stock and maybe they honoured only part of the order for each of us whose orders were cancelled. I think the saddest part is that then influencers seem to have at least 2 of the Jewellery items - bought or gifted, either way. For items that clearly didn’t need to be punted as they were so in demand it’s not nice to be made to feel like as the average customer we don’t really matter.

I ordered a dress from here and sent it back the day after for an exchange. It’s been a week now and I cannot get in touch with anyone to see when the correct size will be shipped out. The online chat has no one operating it and I’ve emailed them at least 4 times now including there return merchant. I will NEVER order from them again.

If I could give 0 I would. Horrible customer service. It doesn't exist. I have emailed 3 times, DM on Instagram and commented (which they delete). It's been two weeks and I have yet to receive anything. A response, an email, nothing. SAVE YA MONEY!!

absolutely terrible customer service. i received two of the same item - as a birthday gift. i emailed them on the 15th day explaining my situation. they said since i was 1 day over the return policy they could do nothing to help. i explained i had been away on vacation so that was why the delay. they didn't care. so now i have two of the same jacket for no reason... will never be using them again.

Horrible customer service!! How does the CEO have no idea or is she acting? Oblivious? Unsure. Never received my item I purchased, had to call my bank and claim them as fraud!

I liked the designs but the fit was poor :(