Is visaplace.com Legit?

My experience is similar to those above. Visa Place took my money, extracted every last bit of personal information from me, promised to submit my application for a US waiver visa, forecast a positive result, then did nothing for ten months. After two follow-up emails and a phone call from me, they called back to say that my application had not been submitted to the US authorities. I'm 89 years old and have lost hope that I'll ever get my visa. I'm left wondering what they do with all their clients' valuable personal information.

Stay clear . Months to return calls , weeks to return emails . High turn over of lawyers , some only 6 months to 8 months approx experience there lawyer did not file the visa application I paid $5000 . Missed deadlines 2 times . Filed 24 hours before the deadline and did it with incorrect paper work.

Same as many other reviews below - Totally unprofessional, unresponsive and lack of empathy. They will promise the earth to take your money then you end up chasing and chasing, missing deadlines and being thoroughly disappointed. Whatever they say, please ignore for your own sanity for a VISA application and go elsewhere. I have never met as disorganised, understaffed, unprofessional outfit. And then asking them for some money back for lack of service or massive delays is like getting blood from a stone.

They buy all their reviews, not a real company, they just take your deposit and ignore you for months. Stole my $4000 and will be applying for a chargeback.

My experience of dealing with them has been pathetic. They charged me money immediately after I opted for their service. Once you sign up with them, they are good until you pay them, after that they'll be almost liked vanished. It took me to wait for 15 to 20 days for a single question I wanted to ask.. At a point I was so frustrated that I decided to not to pursue my US E2 case through them. No one from visaplace ever followed up with me, they just got their money. I do not recommend their services to anyone.

- hired one time in 2023 with the advisor service => they failed to spot a complication in my documentation (criminal record for my time abroad in China). It took weeks and a feedback from IRCC to figure out what is exactly needed. - Hired a 2nd time, as they promised to do better. I paid an additional fee for them to be my representative. It has been a huge disappointment: The team changed, team members were overloaded and overwhelmed, I spotted several mistakes in the submission they asked me to check... and finally, we failed again exactly on the topic of criminal records in China. - At this point, they try to arrange a meeting to see what can be done but are not even able to show up at the announced meeting time. ... all the way along the 2nd submission, I sent feedback to the lawyer asking for a more careful check. They did not react. Hence, I spent a lot of money and up to 250 hours for nothing. This company is possibly not a scam, they might do a decent job on easy cases, but do not trust them if a real competency and some agility is needed.

Wish I had read the reviews here before I signed up. My experience parallels that of the others who have spoken here. Total rip off and impossible to get your money back when they deliver absolutely nothing

Absoultely a scheme and charged me $2000.00 for nothing...... I'm not sure how a company will continue to grow with horrible reviews but I've lived long enough to know you REAP what you SOW.

Since August of 2023, we have been in contact with this company and paid an expedited fee. Application was completed, fees were paid. After the initial contact, the company required additional documentation that was not in the original request. We provided that information too. Emails are responded to without providing a status update. Email messages continue to request additional information even though the information has already been provided. There is never a follow up phone call to discuss. We have called and only have only spoken to a receptionist. The call gets a transferred and we are only able to leave a voicemail. The only live person we speak to is the receptionist. No one from this company returns a phone call. Based on our experience this company took our money and private/sensitive information. At the initial contact, a zoom call was conducted. After the fee was paid and documents provided no one has returned our inquiries. To date we have not heard from this company to provide us with an update for a visa. I would strongly recommend not to use this company

Stay away. after i paid, I have been waiting for more than 2 months after i submitted every doco. I feel like they are cheating me for my money.

I’ve had a positive experience with VisaPlace so far based on the consultation I did with team. I’m still in the beginning stages of the US immigration process and the consultation with Fadi really helped for me to understand what the options are and my eligibility.

Stay away from these crooks. They literally take your money and do nothing. Then of course, they refuse to give your money back after providing no services.What do I do now? Take them to court?

After deciding to go with Visa Place and making the payment to them. They have ghosted me. I provided them every single thing they asked of me in a timely manor and was assured I was going to get into Candia no problem. I get to the Canadian boarder and was not able to get in because the Visa Place did not file any documents. All of my money I spent on the vias place, as well as plane tickets, hotels, rental cars, my entire vacation was gone because the VISA PLACE DID NOT DO THERE JOB that I paid them to do. Since that time I have spent over a MONTH trying to get a hold of my "legal team" with no luck. The receptionist Kaye Coscoy answers the phone puts me on hold for a while to reach my "legal team" and then comes back and says no one is available at this time but will return your call by the end of today. She has also said to reply to her email to schedule a time to have a phone call with my "legal team". I have sent the email several times with no response back. I have called over a dozen times with no call back. They took my money and then stopped replying to me. This company is a scam. Do not waste your time and money with this company. At this point I will start to take legal action to get this resolved. We were also told that Diana Trujillo and Reena Sandhu who were apart of our "legal team" are no longer with the company. SO we started working with Mayte Crespo in hopes we would get this resolved and spoke with her 1 time and was assured she would take care of it and has also left me in the dark, doesn't return calls, or emails either. If I could leave no stars I would. VISA PLACE IS THE WORST COMPANY TO HIRE!!!

After posting my review we did get an excellent and very helpful interview prep with our VisaPlace lawyer, Avalon Paul. She chose compassion even though she knew we were upset, and her advice gave us the confidence we needed to get my fiancée through the interview successfully. I’m happy to say she’s finally coming home!Then today I talked with Fadi Minawi about our experience and he too listened with compassion. He explained some of the challenges they faced during Covid-19 without making excuses. And he assured me that VisaPlace aspires to do better. Perhaps my experience was a fluke and things are getting better. There are still problems, and I’m leaving my intact original review below for historical reasons. I’m also upgrading from one to three stars because of their compassionate handling of our situation. ———— original review below ———— It’s really hard to express how many things have gone wrong with our experience with VisaPlace. Initially, our conversation with Frank answered all our questions and helped us feel confident in the process. I cannot think of a single positive interaction since then. It took three months for VisaPlace to produce our initial packet to USCIS. When they did, they never sent us the cover letter that they wrote for us, to ensure our approval. Fourteen months later, after asking for a copy multiple times, we found that they had gotten my fianceé’s birth month wrong. When confronted with the error their office said it really wasn’t a problem since the USCIS had our passports. They took no responsibility. Whenever we write them, we immediately get automated replies from each person promising one to two day responses. Typically we do not receive human responses without several more requests. When we received our NVC number, our VisaPlace lawyer advised us that it would be another year before we got our consular appointment. This was very demoralizing and also quite wrong. It took about a month. If the lawyer had been informed about the actual timeframes in India or what was happening with numerous other cases, she would not have given us this discouraging advice. As I write this, I have been waiting 20 minutes for our lawyer to show up for the interview preparation they scheduled with us. Maybe she will show? Suffice it to say that we have found VisaPlace a net negative. Just about every interaction has been frustrating. What they have provided (filling out forms) we could have done for ourselves easily just receiving guidance from Facebook support groups. I recommend to people to save their money and go elsewhere or do it themselves. Immigration is a frustrating process already. No one needs the added stress of uncaring or incompetent help. After 10 minutes delay I wrote to ask where our lawyer was. Just now they wrote saying "Unfortunately, something came up and the attorney (name redacted) is not available to take the call scheduled for today.” Nice. This perfectly summarizes our experience with VisaPlace: not quite a scam, but certainly not worth the money.

I engaged Visaplace's services with the hope of a smooth and efficient immigration process, but unfortunately faced numerous challenges. I experienced multiple disruptions and inconsistent consultations, leaving me feeling uncertain about the progress. While I am aware that COVID-19 has caused substantial delays, the prolonged lack of progress post-pandemic was disheartening.More importantly, I encountered racist microaggressions from a legal associate. Although I reported this disturbing behavior, the only action taken was to remove this individual from our communications, with no formal apology or acknowledgment provided.Given the unaddressed distress and lack of progress, I sought assistance elsewhere and secured effective services from an independent consultant on Upwork, at a third of Visaplace’s cost, who successfully expedited my process.In light of the aforementioned concerns, I request a thorough review of my case and a prompt refund for the subpar and distressing services received. I had anticipated a higher standard of professionalism and respect from Visaplace and believe potential clients deserve transparency regarding the quality of service they can expect.Thank you for your immediate attention to this matter. I hope for a resolution that duly acknowledges and rectifies the experienced inconvenience and distress.