Is viagogo.de Legit?

Have I ever use and heard this company or website? NEVER! Today we received notification from our credit card company that this particular website charged our card for over $2200. What? Totally scam & fraud answer is YES 100% Please do not fall for it don't trust this company. And my advise do the same like we did to all our credit cards.. Put a limit of purchase & let it send a notification to your email or # everytime you use your card.

Viagogo is a company that sells tickets at extortionate prices and refuses to follow Swedish law

Total fraud; after buying the abu dhabi cold play tickets in Jan 2025 they informed us that they will issue the tickets on the day of the event only. We investigated the case all our friends who bought the tickets from the official website already got the tickets. And we were informed that the tickets from the official website are only the authentic tickets. They robbed 1384€We booked out flights and hotel Total mess. Don’t ever use their platform

Recently bought tickets for Coldplay for Aug 25 at Wembley Stadium paid an extortionate price for them so please watch what you are doing. I then made the mistake of reading reviews after buying and I will consider myself very lucky if I actually get any tickets or can actually use them. It's not until you get the confirmation that you read the tickets will not be available until 2pm on the day of the concert - how can you ask friends to pay for tickets and make the 2 hour journey to Wembley if you don't know whether you will even get the tickets a big worry for me. I will be keeping my fingers crossed and will write another review if I don't get any tickets. Won't use this site again too much worry involved.

Don’t buy tickets with this company. I purchase tickets over a month prior to a concert. Contact the support team when I didn’t have the ticket 2 weeks after purchase and was told not to worry I would have the ticket. They never came and I was only told less than 2 hours prior to the show they could not get them to me. They had no remorse and they don’t guarantee you will receive the ticket and they didn’t seem to care. They are now suppose to process my refund, not worth it. I took off work for over four hours, drove 3 hours booked a hotel for the weekend. Now my surprise to my wife is totally F****. Don’t use this company!!!!!!

Never again, got sold fake tickets for a football game, bought it for a bunch of money, I got it certified from the club that it’s fake and there is no proper support to get help with this on the website or so, I feel like I will never get my money back. I’m in rage and I’m glad the club is going against this side now cuz of many people had the same fate. Don’t buy from there

I had a horrible experience selling my tickets for a concert at viagogo. I had transferred my tickets to the buyer , but they refused to pay and also emailed me that they would be charging me a penalty. My tickets gone from my account, money not paid, and now threatening me with penalty too.Just stay from this scam site.

We’ve bought a ticket for the AC/DC concert, which took place on July 27, we arrived 1200 km and spend money for hotel, but the tickets have not been delivered, so we failed to visit the concert. And the “support team” just told us to contact DHL by ourselves and didn’t even care about expenses and time lost we had. Awful experience… Never will advise.

Nightmare with tickets for RAMMSTEIN concert at The Veltins Arena.Viagogo Is aware they're NOT allowed to Sell such tickets but anyway they did. It was so embarrassing yo he told that I had two Fake tickets AND buy new ones. I've been unsuccessfully trying yo reach them since Yesterday (July 30) but the website Is down.Very bad experience

As a seller I can tell you viagogo will protect the buyer as far as they do their thing correct. Means do the transfer in time and provide correct information.But viagogo as asellers is a pure nightmare. They often have no clue what to do costumer support for basic sellers is the worst ever. Sometimes u wait an hour in the line and in the end viagogo staff are not able to handle the easiest things. So they pay their staff minimum salary for sure as they are not well trained. But viagogo doin daylight robbery by taking fees of around 30% what is insane as the service they provide is ridiculous.

Ticketmaster events no longer accept tickets from Viagogo/StubHub. Hundreds of people were turned away from Olivia Rodrigo in Berlin because of this last night. You can't use this service anymore for major concerts or events.

Weil After i bought my tickets for Barcelona game… and after that I started reading comments… I wasn’t in peace until today-the match day. I was sure i will not become my tickets. So I wrote service today, they assured me I don’t have to worry I should become my tickets until 10 am. After that time I still didn’t have tickets so I texted again, they told me they will make sure I will receive other tickets (with same or better place). After 2-3 I received my tickets I couldn’t believe my eyes. But I still wasn’t in peace because I also read comments from people saying they got false tickets and couldn’t get into the stadium. So it was very stressful for me, we arrived at stadium earlier but still we had to wait until 19.30. We were ready to buy tickets again at the evening cashier… well we didn’t have to because everything were ok with our tickets 😄 well maybe the platze were different I didn’t remember I think I bought lateral and we got corners… but we were so happy with tickets anyways 💕

I wasn't sure what to expect. I read so many bad reviews that I was really nervous that I wouldn't get my tickets, but luckily, it all worked out. I received my tickets the week before the concert. But honestly, buying tickets directly from the artist's sight is always better or a more trustworthy ticket sight.

My mom ordered 6 tickets in the beginning of May 2024 for the Adele concert in Munich on August 9th and the tickets have not arrived yet. The price was several 1000€, we booked a flight and a hotel already and we're 99% sure we will never attend this concert after reading all of the comments online. I also commented one of their posts on Instagram regarding this issue and no response yet. We've contacted a lawyer today. It's incredibly devastating for my mom. She just turned 60 and has always wanted to see Adele. 0 stars, I cannot recommend. It's not even a swiss company... Eric Baker is the CEO (he's an American) and the company was founded in London, Great Britain. It just has it's company headquarters in Switzerland.

So from where should i start that the tickets havent arrive after 5 days one day before the game they waiting. Customer service doesnt exist is also automatic replies we suggest to resell the tickets that i never actually got.so the Scammers suggest you scam another person to get your money back... Fraud is not describing how shady this business is .. transctions happen in Rub (russian currency) though i live in germany and iam using the german site. avoid them they should not be allowed to sell tickets for any reason since 99% they scam innocent people

I was super afraid after reading all the negative feedbacks, but we bought tickets for Coldplay three day before the show and they were just a bit more expensive than the original price. Everything was perfect! It was a digital ticket, I didn't have any problems with them. Don't be afraid to try😊

Just imagine yourself waiting infront of the entrance to watch formula 1 race then you understand that they all told lies and cheated you after waiting their promising solution from the call. Nothing happens then leaving Austria without watching the race. Please don’t purchase anything from them!!!

The site that sells the same ticket with screenshots over and over is viagogo. We had to buy tickets twice for the same event through this site. The first time, although we accepted the transfer email, the ticket we paid for was sold to someone else and we could not make the transfer, we only received a notification during the process that the time was up. But they had already taken our money and the refund was not made. The second time, this time the transfer was made but the security guards at the concert gate told us that these were not real tickets but screenshots. In other words, the tickets were fake and we could not attend the concert with these tickets despite paying money again. They are not only scammers but also not solution or customer focused. We had terrible experiences and they did not refund our large amount of money. When we talked about this situation, they did not accept the refund or produce a solution. You are throwing your money away.

Never again will I use viagogo, absolute ripoff and disappointment with a chat service in the Philippines with no anticipation. Gave three Roncalli tickets to kids as Christmas gift and was ripped off, with lame excuses, tickets not available. Never again will stupid viagogo bring my kids to tears!!! They offered alternative events instead of the one chosen: but then stated NONE available, although the event site tempodrom offers plenty of seats! Never again viagogo. My posts on x, LinkedIn, Facebook and Instagram got plenty of responses: ‘same experience’! Shut this ripoff down!

I have been buying tickets (dozens of concerts) through Viagogo since 2015. I have NEVER had a single issue and always received my tickets.