Is turnkeyvr.com Legit?

Is this company a scam? I pre paid for my rental with turnkeyrentals.com for a VRBO place in Florida for 2 weeks. We wire transfered the money for $13K for a home in Februrary. Paige had emailed us and I found a home to rent. Once we sent the money we have still not received a confirmation receipt. We have made over 8 requests. Is this company a scam? Bad service and we havent event arrived at the property. No telephone number to help us?

Beautiful home. Excellently accommodated 4 couples. 3 Large bedrooms en-suite, 4th smaller with bath down hall but powder room right next to bedroom. Large gourmet kitchen with wrap around counter. Accommodates multiple cooks! The views from the living room and patio with its wall to wall sliding glass doors is spectacular! Beautiful Sunsets most nights. Unobstructed ocean views below. Ride into Kona takes about 10 minutes or so. Shopping nearby for groceries, etc. Safeway, Walmart both close.

This property was very cozy and comfortable. Emily is a fantastic host and her mom, who lives downstairs, is eager to be helpful to guests. This property only has access via an outdoor spiral staircase, so guests with mobility challenges or oversized luggage may find it difficult to enter and exit.

We were in Palm Springs for a family reunion. This nicely remodeled house was in a convenient location near where other relatives were staying and only a mile from our reunion host's place. The house had *everything* we could have asked for --the kitchen was incredibly well-stocked for cooking, plenty of beach towels, clean and warm pool, comfortable beds, and spotlessly clean. We plan to return again.

This home was fabulous! It was clean, comfortable and stylish. Well-equipped kitchen, lovely common space, bedrooms and bathrooms. Easy to communicate with owner who was very responsive. One of the most comfortable and fun homes we have ever stayed in.Location was also great--easy to access the beach, yet in a quiet beautiful neighborhood going up the hill toward the palisades. Highest rating!!

We stayed in this charming adobe dwelling for eight nights. It was exceptionally comfortable and the kitchen was very well-stocked with cooking gear. It was quiet and comfortable. It was a perfect size for three and could have accommodated four with ease. For reasons that are unclear, the power went out in the second bedroom one evening; however, it was promptly restored the following morning.

This beautiful property was well-appointed, cozy, comfortable and very convenient. Highly recommend - we would definitely stay here again. The ease of calling the Canyons Connect shuttle to get up and down the mountain was great (although cabriolet lift is very close). Our kids really enjoyed the pool - nothing but great things to say!

Great location a block from the Cabriolet lift at the Canyons. Older unit but clean. Couch and dishwasher need attention, some quirky electrical outlets that at times failed to charge our phones. My biggest complaint is that I contacted Turnkey prior to booking to verify the number of full bayhs and was assured there were 3. In reality there were only 2 1/2 baths which made showering a headache for six guys trying to get ready for dinner. It met our needs but barely.

Cancelled our reservation less than 24 hours in advance despite booking 7 months ago! Who does that? The only “comparable” rental they would offer was not acceptable for our needs. They actually had one property available that would work, but wanted us to cover cost difference. Turnkey forced us to book the day before our flight, Of course it’s higher! Will never work with turnkey and will share our experience with as many people as possible. AVOID!

Be sure to review the cancelation policy thoroughly. We had to cancel a reservation due to a covid hospitalization and a death in the family. We gave ample notification and were still charged full price. When contacted for some sort of reimbursement, they referenced the cancelation policy and sent us packing, charging us full price for something we didn't use. They had enough time to rent it out again. I'm sure they did and made double the money. We will never use Turnkey or VRBO again.

Such a joke, this turnkey vacation rentals is a horrible place to rent from. There is a state of emergency up in San Bernardino mts where we rented the cabin, roads are closed and there is an official state of emergency and they won't refund us our money? Stay away from Turnkey vacation rentals, they will rip you off no matter what!

We recently spent a long weekend at this beautiful property in PGA West. The condo is in great condition and very comfortable. The patio has a wonderful eastern view making for beautiful morning sunrises. It is set far back from the golf hole with no cart path so plenty of quiet privacy. It is very close to the stadium gate so easy to get in and out of the neighborhood. Turnkey does a great job making everything easy from check in to check out. We come to PGAW many times each year and we will definitely book this property again.

We found Turnkey staff to be helpful and friendly and very responsive to queries. For us, best property management company we’ve yet experienced. We appreciated being able to text them and their swiftness in response time. I didn’t get a sense of tedious bureaucracy, just a quick, useful and human answer to my questions. Well done!

Great condo in a great location for skiing. Gondola is walking distance or there is a shuttle that will pick you up and drop you off. Condo is perfectly appointed for couples and families. I actually liked that it was on the first floor allowing us to store our boards and skis before going inside. I was a little worried after I had already booked and read that it had no privacy-there are shades and the traffic was actually minimal to the doors that are nearby.

We never received door code. TurnKey finally replied 8 hours after our check in time. We had already contacted Airbnb to cancel the reservation and book with a more competent company while waiting for a reply. In the year 2023 and the availability of options for digital communication a reply should not take 8 hours. A key part of the day in this type of business is to have someone watching all communications from 3pm-6pm during check in times at all places under your umbrella.

We had a delightful time, the only reason I gave 4 stars instead of 5, is the information you sent me regarding check-in is a bit outdated. The management team no longer requires an email and has moved their registration over to a website. The code to the locked key box is not valid, only the door code is needed. Giving me both codes was unnecessary and confusing.

Everything about Palmilla and the condo were great. We highly recommend the location; best place we've stayed in Port A. The toiletries provided (shampoo, soap) were poor quality, and there was very little water pressure. Taking a shower was difficult and annoying.

This is the second time we have used Turnkey. The organization works very hard to make your first experience with a new home positive. Directions to your rental are concise. Instructions for entry are useful including a video tutorial to unlock the door. We won't hesitate to use them in future should we re-visit the area.

This was our first experience with TurnKey. From beginning to end TurnKey kept us informed about every aspect of our stay. They were quick to respond to text messages and handled any minor issues with care. We had a fun, relaxing trip and will most likely stay at this property again this year.

We had a lovely stay at our Turnkey vacation rental in South Lake Tahoe. The pictures did not even do justice to how nice the unit was. Turnkey provided clear check-in/check-out instructions throughout the process. I definitely plan to rent through Turnkey again in the future.