Is turn2us.org.uk Legit?

This a data collection agency beware no people involved.

Spoke to some bloke re my benefit checker results.He couldn't have been more unbothered in helping me if I'd have paid him. Diabolical attitude and offered no help whatsoever. Apparently they don't give advice... what's the point of them then??

Absolute rubbish.. The advisor I spoke to was very vague and not helpful. I felt like I was disturbing him and that he didn’t want to speak with me. I asked about assistance with removal costs, he said that in his experience, he can’t remember any grants being offered for this. He didn’t even attempt to search. Things change all the time how does he really know without searching? He advised me to contact CAB or my local council. I asked him if CAB are telephone only, he didn’t know that information either. Getting through to speak to someone is another conversation for another day. The automated switchboard system is a joke, very frustrating.

I have issues due too a malignant brain tumour. I called to go through the calculator with a staff member, as the website said I could. The lady abruptly fired questions at me about what confused me and got me off the phone as quickly as possible. Consequently had real problems completing the form. I think i'd be better of speaking to the official benefits Lines.

Agree with the person who wrote about them not helping people. They just point to their grant search - which, as mentioned, is very limited, and not for those who are on low incomes and don't have degrees. On their Facebook page, they really do just talk about how many people they've supposedly helped (even though some organisation they pointed to actually helped) and they don't respond to people asking for support. It's unqualified ordinary people trying to help on the Facebook page - not Turn2Us. Edited for clarification.

Dealt with this company in the passed. But recently.....I'm finding that some staff are not sympathetic to people who are in desperatevneed of support. Empathy must be included in the training. Maybe employ staff who have gone through desperate situations?Major lackbof support today!

Giving 1 star because I can't give less! This Allison case worker whom I chatted with, couldn't care less! I stated my situation,in absolute and desperate need for help,and all she did,was to cut the chat short and send me links for useless charities!!! Well,thanks for nothing!!!

Sean045 Bag of crap . Turn2us has useless boxes that when u tick are usless because you need to be half well off or be a professional out of work , worker with documents to prove it ?. Why do they ask about your parents background?.turn2us are Damn scammers who need to be investigated

Can we have more say in filtering out garbage sites like this showing up in our search results.Utter utter utter rubbish.I pay for these search results and should not be dictated on what we are force fed.Its not my job or my responsibility to educate sites on why they are rubbish.If any sites pay to be seen or advertise then i should as the bill payer who receive this to be put in the block bin.Stop dictating us to what you think we should see wasting my time and money .Flipping annoying google bolloxxxGET OFF MY SEARCH RESULTS YOU PAIN IN THE BACK SIDE.

If there was a half star, i would gladly give because they honestly do not deserve even 1 star. A grant meant for professionals, they don't tell you the threshold and after series of levels and hope building, they tell you they can't help. The reasons for each level is to review your financial status given the recent pandemic and being a professional. £0.5 over the set mark which is not constant in 3 months automatically disqualifies you by a caseworker who does not spend 10 minutes with your application. What a joke and so disheartening.

Talked at length with Catherine about the procedure, ins and outs, opportunities and pitfalls of funding for my house which is very inefficient in terms of heat efficiency. She was enormously helpful, very friendly and fun to talk to and answered all my questions - as well as others that I didn't even know I needed to ask. I did not anticipate this level of expertise and help! Thank you Catherine!

If you are in financial difficulties, this organisation will not help you. They claim to provide grants etc but this is only possible if you have previously worked in particular jobs.They claim to help people who cannot afford to live, cannot afford food, but the truth is they are completely useless

Just after personal information and absolutely no help or response from them at all after 3 months. Don't expose your information to these people. I highly suspect a scam here. Government should abolish this site along with the parent "charity" Elizabeth Finn trust. Avoid!!!

Like other reviewers I question whether this is a legitimate charity or not. They refused my request because 'I didn't meet their guidelines'. Problem is, my experience is very odd, so would not meet any guidelines. I thought a human could understand that, especially a charity, but they refused to understand.if you own a house which was totally destroyed in a fire, so live elsewhere - are you a 2 house family? I don't think so - they do and they do not help people with 2 houses!I asked them to reconsider but got no reply.

Absolutely terrible. These grants don't exist. They exclude most people and have more get out clauses than enough. Won't waste time again, just exists as an information gathering exercise.

Shocked to read bad reviews. Years ago this organisation was very helpful to me. Initially, I was helped by an employee, who located charities for me as compatible with my previous work history, gender and income. I did get some modest financial assistance, which was a great help.Later on, when I investigated the website, I went through their alphabet grant register and locate several charities that would help me and more substantially too. Yes, of course, they need a lot of information to verify that your hardship is true.As for the unhappy reviews below---I really hope that they will receive the right support.

They have helped me in ways I can’t describe. I read all these reviews and thought badly and wasn’t very optimistic, however as long as your transparent and provide what they need meet the criteria they are there to help. I am in absolute shock and so grateful for the help in these troubled times.

A load of rubbish turn2us are, I'm a cleaner in my 40s looking for a grant to improve my job prospects. You can only get a grant if you have a top job or a degree, yet they claim to help low income workers. I don't believe these grant actually exist.

This organisation do not even deserve one star. I will ensure the government and media are aware of their conduct ASAP!Ignore people's phone calls and are of No help.Is this a voluntary organisations or are people actually employed to sit and do absolutely NOTHING?!

Prior to moving onto to stage 3. When my application has been passed on to a caseworker. Turn2Us have been professional yet understanding, kind and thorough. To this point I have to say how encouraging it is to have the feeling that someone is on my side.Then the kick in the teeth. They cannot help as according to them We earn too much and are over the threshold. All the personal information and circumstances matter not a jot. We barely have enough to get by. Neither of us have ever gone cap in hand to anyone. Royal British Legion and SSAFA should drop this shower.