Is troostwijkauctions.com Legit?

Do not use. A scam. They put up items for sale that are not for sale at all. Also their software is rubbish and when they ask you to register they say they will send a code to your 'phone so that you can finish registration, but they never send it. It is hard to register with them, but when you eventually do so, I suspect they sell your information to others.

I was approached by Trooswtijk recently during a stressful time for my Business. We were looking to shut our factory down and we wasn't sure which avenues to go down. Troostwijk took photos of all the equipment which was then sold and collected by the buyer. Friendly customer service and would use them again.

Every thing went perfect with collection, and the very helpful Troostwijk personal made it so easy.The one problem I have is that I have been blocked from using my account for some reason since this transaction took place!

There are some problems with the site.The old site had some good features ..The new one also has a lot of good ..But there are drawbacks 1.The purchased goods section does not reference this page. Only copying the lot number gives the resultre are some problems with the site.2. In the Invoice section once there were pictures of purchased goods and mark *collected *.....If it is important i will make the whole listsite problems and give you this information.

i dont like the site realy much, if u open a picture to see the information and u go back to main page it start back on top...also its hard to find thinks i surging for..and if i tike to find think its shows object i didnt ask for the bva site was lots better so i dont like troostwijk realy much also to deliver objects its harder now i did like the old deliver bringer etc i do miss

This auction is one of the best i use so far the only think i do not like is when the time almost expire the time will rise up again with 3 minutes so people still can bid at the auction very rare is this

Their customer support staff does not help with anything. Their customer support staff is instructed to neither receive a feedback nor help the customers with anything. For instance, I asked them to help me separate the invoice of two different auctions. They denied to help me. For every such quiry, their response is "This is not possible". A friend of mine received a defective electronic object and all Troostwijk could do was give back 50% of its cost back. They never mention it in the description of that machine. They could write it in the description that although it is brand new but its out of order! Troostwijk is bluffing around in multiple ways!

More and better information about the articles. And “partij goederen“ does not translate into a “party of goods”. It is geen feestje van goederen. Pickup of the goods is perfect. Helpful people.

The sellings are good, but to make the input in the new system is not easy.Overall reaktion time is slow, diffecult to reach someone on the office.

The day I collected my lot in Roosendaal, i went by in Doetinchem to Watch another lot on the viewersday. Unfortunately this lot was not there. According the employe, this lot was to See in Nijmegen. So my trip went on to Nijmegen. Once in Nijmegen the Employe there told me that this lot was to See in Barneveld. I gave up and Picked up my lot in Roosendaal and went home. No nice with the fuel prices of this moment, Lots of Traffic and waste of time.

The process of pickup is great. However a downside is that as a particular, the costs of the auction rise 18% in fees + 21 % in VAT.

The lots are sometimes in a bad condition, if you miss the viewing days it is very tricky to buy because often the lots are in a bad shape and that is hidden when showing the pictures.

It was ok during auction. But really slow answer after. Info on recuration was ok. Website needs to have more data.

As a private buyer, Troostwijk's working method is perfect.I hope it stays that way now that they have merged with BVA.

Innacurate lot description.I won a Desktop PC lot with P4000 graphic card in it.Spent in total 2 hours to get to the pickup where I found that in reality the graphic card is m4000.Also, they moved a pick up date week earlier so I had to reschedule a lot of stuff for it and it’s all for nothingWaste of timeA positive thing here that refund was quickly aligned, thanks to the staff onsite.

Storage Pick-Up location is a terrible floaded environment.Better notice, loaders to wear waders.Stock counts, for what you bid, were incomplete.

An English version, easily accessible, would be welcome.Quick information on how to proceed picking up the kavels is required.

Good day. I am from the Czech Republic and account verification via SMS code does not work. nothing comes.

Very fast response and easy steps to follow to complete your bid and purchase.

The whole process and steps from searching to picking the items through to creating a shortlist to bidding is exceptionally easy. Enjoyed the experience end-to-end.