Is topdoctors.co.uk Legit?

I would highly recommend Sergio Pagliarini, Consultant Ophthalmologist. I was absolutely frightened of my cataract operations. Right from my first appointment with Sergio I just felt so a ease not so frightened, when the day came and I had the first eye done, Well just amazing and couldn't wait to get other eye done, very good with people.

Stay well away from this company. I have had a very poor experience and they have made it a nightmare to leave them. No doubt because (from speaking to colleagues), everyone seems equally as unhappy and everyone is leaving them. They do not do what they promise and charge an over the odds fee for doing very little. Stay well away. There are much better resources for patients and for doctors

Booked a consultation online with a consultant, was contacted later to be told the date wasn't valid, I'd need to contact the consultant to arrange a new date.I got an email saying a booked appt isn't valid until confirmed by phone.That's pretty reasonable I guess.but I let that one lapse.I Booked another consultant, arranged the date online as offered on TopDoctors Website.I paid £195 via debit card.This time I rang next day, just to confirm the date and time.They couldn't find any record of me, or my having paid.I was also told the Consultant I'd booked an appt with wasn't even available that week.I was passed to 4 different people. each time having to repeat my name, details etc.Eventually, I got an appointment with a different Doctor.But I'll have to Pay £170 to the new doctor.Clinic asked me to send proof of payment, which I have, (don't they have details when you pay them online ??) God only knows if I'll ever see my £190 again.It should have a simple case of ringing them up to confirm.But no, almost an hour later, I finally got a appt with someone else, but I had to pay again.Edit, I have just seen the new Doc, and we are having tests done, they are going to Bill me.My advice, Don't pay up front, expect your appointment to be changed.and ring to confirm the booking.Edit, They've emailed me twice asking if my original Doc appt went through, I clicked on No, their website said they would investigate.I went through their website to book the appt at the clinic, so they MUST know the clinic and the Dr in question it was booked through TopDoctors.The clinic are saying their is no evidence I have paid,I have sent them my Bank account details.I'd be pretty silly to be trying to get £190 out of an organisation I wasn't due, on a public form, that would be fraud.I've now had 2 MORE emails asking if my Appt with the original Doc had been OK.How many times do I have to tell them,He wasn't available when I rang to confirm so we arranged with another Doctor.That's 4 emails, asking me the same question.If they had investigated they'd know,If their website was any good, they'd have records of these details. They have ALL the information they need to investigate, instead, they're asking me to repeat over and over and over again if I'd seen the original Doctor, NO I haven't, the clinic had no record of the appointment, he wasn't even available that week and no record of me having paid.So the clinic arranged my appt with another Doc.People make mistakes, including me, but they seem incapable of investigating efficiently, they don't appear to keep electronic copies of transactions and appointments made online, and they're asking the same questions over and over Questions that they ought to have all the evidence for !!!!

The booking system did not recognise my payment and so the appointment slot was lost. Help on the phone was very poor and unable to resolve the problem meaning that I had to re-book myself and stand out of pocket for twice the appointment fee. Frustrating and stressful in light of trying to seek medical assistance for an urgent issue.

Sadly our booked appointment had not gone through properly, but me and daughter did not find this out until we had travelled from Brighton all the way to london. But TopDoctor were great in communication and refunded all my travel costs without any argument.Its not often these days to get a refund so quickly and easily. MY advice is always ring the doctor's secretary directly to check appointment has been confirmed

I’ve been suffering with all sort of problem for many years now. And only by talking to him on the phone he knew what was wrong and told me what I needed to do. I’m in America but I definitely will be going to London to continue treatment with him!

Cataract surgery recently carried out by Mr Lash at the Optegra Clinic in Whitely Hampshire was first class.My sight has improved radicallyRight eye cataract and astigmatism corrected 26/04/2023 and left eye cataract and astigmatism corrected 16/06/2023. I’ve disposed of my varifocal glasses as now have really good vision & can cope with driving at night again. I can’t thank Mr Lash and his team enough.

The spire regency MacclesfieldI have just had a full knee replacementMr. Barnes and his team excellent Explain all well felt reassured before opAll staff excellent carePhysios very supportive always thereStaff always there for you The rooms are excellentFood very goodThank you allBest care before and after op

Top Doctors is a remarkable platform that connected me with top-tier medical professionals, providing detailed profiles of eminent doctors to aid in my decision-making process. By offering a valuable resource to me seeking quality healthcare I was able to find what was the perfect consultant, Mr Benjamin Lamb, Urologist. There are many consultants in London and the UK but Top Doctors filter to show only the best in their field. This reduced my research time and allowed me to get treatment quickly and with confidence. Cannot recommend Top Doctors and Benjamin Lamb highly enough. (Prostatectomy due cancer, surgery 1st July 24)

Mr Matthew James is a fabulous surgeon. He has now worked on me 3 times and the results are simply life changing. His workmanship is superb. His consultations are great. He explains everything fully and doesn’t leave any questions unanswered. He is very approachable and is available to text after surgery for any issues or questions, even over holiday times like Christmas and Easter. I’ve never felt so relaxed with a doctor. He has transformed my life for the better and would highly recommend him. His pa is equally as amazing. Thank you Matt for your amazing work.

Dr vahidi was very good and staff (nurses) absolutely brilliant kind people didn’t feel a thing from having a lump removed from my face music very soothing as well couldn’t have gone any better Thank you so much

I regularly consult with Dr Rima Clayton, at Derma, Reading. She surgically removes BCC when it appears on my skin and keeps a careful, regular check on my skin. I find her extremely competent, reliable, knowledgeable, reassuring, warm and welcoming. I recommend her most highly!!Dr Arlene Vetere

I had the best care from Mr Chilcott for my Laproscopic Hysterectomy at Hillingdon hospital, from start to finish Mr Chilcott was very supportive, and went above and beyond to reassure me that everything would go to plan and comforted me. I cannot thank him enough for all the great support I had from him and his team. I would highly recommend him and the service.

Mr William Bartlett I'd a wonderful hip surgeon. From the first time I met him he explained the procedure and talked about everything involved. I had both my hips replaced by Mr Bartlett and could not recommend him enough. Sia Miraftab

Mr Jas Kalsi is a great wonderful and experienced surgeon. His professionalism his words of encouragement before the procedure was really helpful. I don't regret traveling all the way from Ghana to meet you Mr Kalsi.I will recommend you any day.God bless you

Consultation with Dr Peravali - absolute professional made me feel reassured as I was very anxious. He did not pressure to buy or book - a very very nice guy and knowledgeable. Will be booking colonoscopy with him should the one on NHS not be successful. Highly recommend Dr Peravali.

Mr Segun Komolafe recently performed a bilateral inguinal hernia repair for me at the Nuffield Health Glasgow Hospital. The care and treatment I received throughout my journey was excellent and I would highly recommend Mr Komolafe to anyone. It was a real pleasure to see him before, during and after my procedure.

I had a hallux rigidus operation on my big toe. Dr Redfern is a consummate professional, My toe has healed extremely well and the scar is almost disappeared. I would highly recommend Dr Redfern to everyone I know.I found him to be very compassionate and caring.

1. Makes it very easy to find doctors for the relevant condition. Comprehensive profile of the listed doctors.2. Will be good to make a provision for administrative comments/questions in the booking process.3. The whole process is in English language but at the end of the process asks for rating in another language!!4. I booked the appointment for someone else but in the email it mentions my name as the "Patient's name".

I see Dr. Muhammed Baki every 6 months Due to having an oesaphagus cancer operation. He is always most helpful & gives me a positive outlook. I always look forward to my appt. with him.