Is theinverterstore.com Legit?

Shipped very quickly, Never have problems with Aims inverters for years backup power. Bought other inverters then when came time to use they failed were broken. Will never buy from amazon or other supplier for inverters.

Terrible customer service. Want the customer to pay for the shipping on something that doesn’t work properly.

Excellent product for a fair price. My inverter was back ordered but still arrived before i expected it. Good company fast response

This is the best inverter out there. The inverter store shipped fast and secure. The pricing was better than I could find elsewhere as well.

Prompt delivery.Unfortunately inadequate description of product. It seemed to indicate the fan did not go constantly but it does.

One of the original items was damaged in shipment. It was replaced without delay and the replacement has arrived.

The quality of the cables were very good.Connectors for the MC4 and terminals were done very well!The controller was also put together well. The seal around the cables have no holes or pockets, so I feel very confident with this being water proof.

I am using this 1000 watt pure sine inverter for hurricane emergency to power our computer-filled refrigerator, since it is not safe to power it with our dirty generator. Power source is a 230 AH Li Time LiFePo4. It ran for 43 hours before it announced "low voltage" at 10.7 volts. Inverter was barely warm. Seems like a good combo for the inevitable storm outage.

Date of experience: August 08, 2024

Fast and prompt delivery.

The knowledge of your staff sells the inverters to people! I have not got my inverter installed yet.

My 10,000 watt inverter arrived on schedule and in tact. I used a lithium 4D battery and a dual solar/ wing generator recharge system. The inverter wired straight to my travel trailer is working perfectly. All the power I need to function properly. I’m very pleased with the results of this product.

The converter that I purchased, unfortunately, did not work. However, The Inverter Store has amazing customer service, and after a couple of calls, resolved the issue to my complete satisfaction. I would highly recommend them.

The price for these large AGM deep discharge batteries was quite good.Using them in an electronic forklift in series for 36V. Had to wait 6 weeks + on back order, but came slightly ahead of projected delivery.

The inverter store was great to work with. The inverter I wanted was backorder, but after requesting they send the rest of my order so that I could start installing they got it right out. Great job and fast!

I made about three or four calls with questions about the AIMS 4,000 watt converter I had purchased. Every person I talked to was knowledgeable and displayed interest in solving my problems. This included customer service and tech service departments. They all were helpful and excellent representatives of the Inverter store.

Was concerned about the Arizona summer heat but the inverter is doing great. Added additional external cooling fan and have had no problems. Easy to install.

great prices and amazing shipping costs. Batteries are just as described.

I ordered a replacement cooling fan thru tech support and never received email invoice. On 4-12-24, I did a follow up call and was notified that the invoice was never submitted. It was promptly taken care of, but has delayed the part for my technician to install. The inverter I ordered on 3-25-24, was promptly filled and delivered.

I called to discuss the failure of a inverter that I bought a few years ago technician needed information that I needed to email him before a thorough diagnosis could be made.With winter coming on and the prior inverter lasted for four years and performed well I bought another while the failed one was getting repaired and would become a backup. Speaking to both the tech and sales lady everything went smooth. I recieved the inverter in three days by ground.

“I purchased an inverter that was supposedly a "new"...”

I purchased an inverter that was supposedly a "new" model but it quit working after a few weeks. I paid the shipping fee and returned the inverter. A new one was sent out immediately. That was the good part! The inverter I received was the same model but had completely different features-one cooling fan vs two on the original, the remote was completely different, this one smelled new, the logo was different, fewer screws. Etc.! The point is that the original now seems to have been an old model (I ordered the "new" model} and possibly a refurbished one at that!

“This store is the worst place to purchase anything...”

This store is the worst place to purchase anything on line. The prices are high and the customer service is bull$#*!. Of all the purchases I have made from on line sellers and there have been many, this place takes the prize as the least attentive, least caring and cooperative of all. They ought to be out of business.

“They are AWFUL”

They are AWFUL. They shipped a product and it did not work out of the box. Their response was that they don't take anything back, that I should contact the manufacturer. AND, I have to pay to ship it back. Can you believe that? So I called their sales department and asked, "if I orders something and it does not work, do you take it back?" "OF COURSE", they said, Then when I told them i had a product that did not work they changed their story completely. They are crooks. Egregiously unethical.