Is thehistorybunker.co.uk Legit?

Brilliant customer service, iv ordered a few different coats from here including custom made items. There very helpful and make quality items i would defiantly recommend.

“Decent people, great leather”

It is difficult to order a tailor made leather jacket from so far away but when you have to deal with correct people like Mark Platts it will all be ok in the end. I will definitely buy again and will recommend to my friends.

“Thank You History Bunker! :)”

Perfectly adjusted and manufactured in a high quality fabrics. Superb work in the manufacture of both uniforms. Excellent communication with Mark store manager, always a quick answer to the questions asked. Always kind and considerate.and he is a man of his word, a man of honor. My wife and I are very happy with our outfits. Shipping on time. I highly recommend if you want a uniform that meets the chosen period and quality at a reasonable price. Thanks, Mark, thanks History Bunker! Philippe et Isabelle Sorensen Normandy France

“Simply perfect”

I have ordered a leather jacket. When it came to choosing the right size, I needed some assistance. Mark was extremely responsive and all questions were answered, jacket had to be custom made. Order placed, jacket arrived within the communicated lead time. I am extremely happy with the quality and the fit of the jacket provided. Heavy leather, good craftsmanship, it could not get any better! Tip for consumers:Talk to the owner, he is very responsive and helpful Products used:WW1 German Motorcycle despatch rider jacket Service Value Shipping Quality

“Flakey lot of folks who can't pull off an order.”

Many emails over several months trying to get one hat. When asked for shipping tracking number they were never able to provide one. After repeated requests they still could not figure out the problem and eventually gave refund. Don't waste your time with these folks unless you have no other options.

“Vintage UK motorcycle Leather Jacket”

A great jacket, beautifully tailored, first rate quality and good price: I'm pretty sure it won't be the last leather coat I'll buy from HB! As far as customer service is concerned, Mark has always been very kind and supportive. Definitively, an outstanding shopping experience! Thanks. Paolo C., Italy

“Excellent quality products”

Excellent quality products. I require custom tailoring, and everything I've bought has fit like a glove. Also, I have found that some of the items offered are difficult to find elsewhere (even after an exhaustive web search). Furthermore, if you require customer service for anything, you'll get prompt and pleasant help!

“I wrote a nice and lengthy review but it didn't register...”

I wrote a nice and lengthy review but it didn't register for some reason... so I will keep this one short. Excellent product and customer service! Would recommend to anyone in need of uniforms. Thank you again Mark!

“Great jacket, great quality”

The leather jacket is well made fits perfectly. Mark was very helpful with getting the proper sizing and answering my initial questions promptly. If there's one thing I would change, it would be a little more communication after the order has been placed.

“Appropriate and historically effective”

On the sites of this online store, you can find eyelash and even ethnic forms, which can be used for any events, such as cultural, local or family interpretation. Appropriate and historically effective

“Excellent - Highly Recommend”

Our drama group is based in Ireland and we found the overseas shipping service absolutely excellent. The uniforms were of of extremely high quality and looked fantastic on stage. Mark bent over backwards to accommodate us - even when that involved very last minute panic changes to the order just before the show started! Can't recommend The History Bunker enough.

“Excellent product.”

Just received my Victorian Bobby uniform. Fit is perfect other than hemming up the trousers. I am not 6 feet tall. Quality of the wool and sewing is top notch. Just need to source a period correct helmet. Thanks for the quick service.

“History Bunker-superlative quality and customer service”

I am truly quite amazed by the History Bunker. I ordered online and had email communication with Mark. This has been a most pleasant and rewarding process. Mark is a very knowledgeable and congenial chap who provided a level of excellence in customer care that is rare these days. The quality and workmanship of the leather coats is outstanding, actually exceeding my expectations considerably. I will be ordering a few more items and have passed on referrals to friends. In summary: high calibre of customer service and products, very much worth the extremely reasonable cost. Highly recommended in all respects.

“German Visor Caps”

I am a collector of WW2 German visor caps and wearing them for my garden work etc. I have ever purchased a white crowned U-Boat captain hat and a black SS officer's hat from Historybunker. Both are very nice and high quality reproductions. Although it takes relatively long time, they say 6-8 weeks to produce plus shipping time, their products are remarkable, worth for waiting. Historybunker is highly recommended and reliable UK manufacturer of military related products. Hopefully, it would be better if they have cheaper shipping options for overseas.

“I am very happy with my Prussian aviators tunic!”

Upon investigation I found few merchandisers in the realm of Prussian uniforms, and out of all the competition these guys were the most inexpensive. When I first purchased the tunic I was admittedly a little confused about the sizing and tailoring specifications, but after Mark worked with me he had my tunic tailored and delivered well before my deadline. Be sure to mention your tailored dimensions upfront and be aware that it will take 6 weeks if you want it fitted. It's a small price to pay for a well made and historically accurate garment. I was very pleased.

“U-boat leatherdeck jacket”

The communication with the History Bunk was perfect. The jacket was perfectly done: tailored, first grade leather. Everything from the start such as inquiry of information to ordering and delivery was very good. It is also not my last order, i will definitely order much more staff. Jaro G., Slovakia

“RFC WWI Uniform”

The History Bunker is a nice company to work with! Living on the continent (Netherlands) and not knowing the exact differences in cloth sizes I decided to go for tailor fit. Got personal help where needed from Mark. Great experience. The final result is perfect, looks nice, fit splendid. Thanks guys! Regards, Hans

“Fantastic company to do business with!”

Fantastic company to do business with! Aside from the wide variety of items available, the quality of the finished product was excellent, and the customer service first rate! As an example, Mark contacted me to mention an issue with the measurements I sent him from my local tailor - they seemed out of proportion to him. Surely enough, I double-checked and found one was off by a few inches. A little detail that made all the difference! I'll definitely be doing business with them again!

“Victorian police uniform”

I ordered a Victorian police uniform, an excellent article! Very well crafted and comfortable to wear! Furthermore, the client service is really good: they give useful advice and the return system is efficient (thanks Mark for your patience)! I recommend this company and I won't hesitate to order from them again!

“Surpassed expectations”

Ordered an RAF Group Captain uniform. Great quality. Really looks and feels like the genuine article. Worth every penny. Thoroughly recommend The History Bunker. I have no doubt I will be a returning customer. Thank you History Bunker.

“Amazing Service - Outstanding Quality -”

I bought my calvary uniform to create a Red Baron for The Edwardian Ball here in San Francisco. It was the wrong size. Mark worked with me returning the original uniform and was able to get a custom size back to me in time for my soiree. He answered all my questions over the phone and was so very courteous both on the phone and in his emails. Now if I can get him to make Victorian Royal Navy uniforms? Tip for consumers:Call or write to get the measurement guide and have someone take your size before ordering, then call Mark and go over the sizing. This will save time and money in the long run. Service Value Shipping Returns Quality

“I could not have been more pleased”

I recently purchased the vintage W. W. I Imperial German Air Corp Fighter Pilots' Jacket from TheHistoryBunker web site and could not be more pleased. The web site was very well done with excellent pictures of the product and good descriptions. The customer service was top notch, with a representative, Mark (?) often communicating with me in virtual real time-like conversation via email. When I finally decided which jacket I wanted, and placed my order, the jacket arrived to me in Boston, U.S.A. within two days. As soon as I took this jacket out of the packaging I knew it was exactly everything "as advertised" on the web site. The fit was perfect and the "look" was beautiful. I immediately loved this jacket. Here is my overall rating: Web site: Very good. Service, and Customer Service: Impressive, and Outstanding Quality/Craftsmanship of product: Superb and, "precisely as advertised"

“Uniforms”

This is not my first order from The History Bunker. I continue to be impressed by the service and the quality of the gear. I've dealt with other companies before but this one has reliability that I can appreciate. I have yet to return a product, for any reason. Thank you TheHistoryBunker. I shall return.

“Horrible”

Simply ordered 1 Hat, waited 1 month with no updates, contacted them to see what was going on. Mark got back to me and claimed that he would contact his hat maker. Waited another 2 weeks with nothing, contacted him again just to see if he had ANY information about it but still none. Eventually he refunded me and said that he would contact me when the hat does arrive, that was in January, and of course still nothing. Ridiculous waste of my time.

“Serviceminded and quick to answer”

Bought a pair of British battledress trousers and a para smock, made to measure. Couldn't be happier with the result or the help I got on the way. Highly recommended

“A Cautionary Tale”

12/9/2019: I ordered a WW 1 German Flier's leather jacket and two pairs each of WW II panzer wrap pants and German grey service shirts on Aug 9/19. The website says 6- 8 weeks and often longer especially for leather goods. I waited 10 weeks and enquired and was told by the owner he would check but he thought it was ready. A few days later a FedEx label is created and the package sent. When it arrived it was only the jacket which was well made except for some of the buttons which popped off on the first use and no interior pocket as advertised. I then enquired about the rest of it. "Oh we're shipping this weekend" was his response. Again, (days after "this weekend" a label is created etc. Again the package comes and it is only one pair of pants and one shirt. Again - where is the rest of it? AGAIN "we're shipping the final (his word - final) shipment this weekend." Again, days later the label is created and the package eventually arrives. Only one pair of pants, no shirt, and the pants are not to the bespoke measurements given and appear to be off the rack (actually they look used). Frankly, they don't even seem to be quite the same pattern! Update 12/10/2019: I engaged with Mark and he has refunded for the shirt not sent and the pants. The shirt he stated was supposed to be sent but wasn't. As for the pants it appears whoever packed the last shipment just grabbed off the rack. I appreciate his quick response to this. The articles that were shipped are of very high quality. If you are ordering be aware that the time duration seems to be very long on items you wouldn't think should take so long. Again, this was 17 weeks.