Is surfindustries.com Legit?

Ordered a salt gypsy. Rode under 5 times and the board is delaming. Will not help me, will not offer a replacement because its older than 90 days. Offered me a vip code to buy another board.. Why would I buy another board when this one is falling apart. A 700 dollar board should not be delaming the way this is. Super disappointed.Edited:As the company has said the board is 3 years old. The boards been ridden a few times. 3 years old or not it should not be delaming right now the way that it is all over the board.Edited again:Why would I purchase another board from you if youre unwilling to even look at this board to determine if its a manufacturers defect. You have sent me damaged boards day 1 in the past. I have 2 salt gypsys, both were sent to be obliterated. yes you did reship me new boards, but now with this board im having all these issues arise. I offered to send pics or even send you the board to evaluate. Again its like a foundation pourer of a house. If you mix too much water or too little water into the concrete the foundation will crumble. I have a feeling there was an issue with your process and now this is happening. Your lack of willingness to even try to help fix this issue is disappointing. Again, 3 years old or not this shouldnt happen. I have 8 year old boards made by locals that have been beaten to death with no issues. I know im not the only one with problems.

Bought 2 love child's 6'4, amazing performance and fun, however considering the dimensions of the board, thickness, solid stronger etc, you would think these boards would last. Both I managed to snap within 6 months, haven't snapped any of my short high performance boards, buckled one but that's it in the last 8 or so years. Maybe unlucky, but I doubt it, these are mass produced in China! I would stay clear, spend your money elsewhere..

I own a surfboard repair business and I strongly advise against buying their product. They are glassed ultra thin and then sealed with plastic! They dent like crazy and literally ding at the drop of a hat. I absolutely refuse to accept their surfboards for repairs. Mass produced in Thailand, repairing them is a nightmare.

My GSI board buckled after 20-30 sessions in 4-6 ft waves. It didn't hit the bottom. I called GSI customer service to find out what they'd do and they never called me back.>Awful experience for new surfer. >>>Once they get your money they don't care if their product meet expectations. >>>>>Would definitely NOT recommend GSI products.Ethan

I purchased a Modern Surfboard a month ago from the website, and just after three uses, I noticed cracks on the edge of the board after a session. Devastating. Barely had the chance to try this board. I have a similar board, same material composition and thickness, which I have never had issue with, nor any board in my surfing experience. In contacting the company, they advised that it could not be a fault with the board and refused to assist me or hear me out. Will not be buying from this company again.

Terrible customer service from the European side, two emails with no reply at all. Don't make the best boards either, new HS hypto krypto creased on the first surf while duck diving. Other people have had similar issues with the GSI boards made in Thailand

I've got the Modern Double Wide, the board looks good and rides well but it's too fragile. After a few sessions, I noticed the board too heavy and I found a crack in the center fin box, I haven't hit anything and I looked after the board very well. It's only 2 months since I bought the brand new board and I've got a negative response from GSI

Great 11' SUP board and great sales service but mediocre on the quality assurance and customer care sides. The product was shipped incredibly fast but was missing an essential part - the main fin, when it arrived. The fin was then shipped incredibly slowly and so the sum total experience fell way short of what it could have been if the company had spent the few extra dollars to expedite the shipment of the fin.

My adult daughter called to make certain she would obtain the proper bag for her surfboard. She gave the exact size and type of board to the representative who then stated she needed a particular bag. I purchased the bag for her as a gift. It did was way to large for her surfboard. My daughter called the company which stated that they would issue a credit if she paid to return it. The cost to return the bag was $27.00 by UPS ground. Here is the frosting on this cake! Their representative recommended the wrong bag, In addition to my daughter paying $27.00 to return the thing, Global Surf is charging me a $30.00 restocking fee. These people are ripoff artists. BUY NOTHING FROM THEM

I have now owned 3 GSI boards, two of them superfish's (superfish 1 XL and superfish 3 CV), and the other a Hayden shapes made under license. I have creased the XL once and snapped the CV twice (with in two weeks of buying it). The HS I've surfed a few times, I can already tell that this is going to be just as fragile. When repairing the others, my repair guy has said he has never seen glass so thin. For reference I also have a Hayden shapes, made by Hayden and this thing is bullet proof. I complained to the GSI regarding the quality of their boards and was eventually given a discount voucher for a new board after more or less being told that I didn't know how to surf. While the gesture is a small saving grace I am VERY reluctant to drop another $ 900 on a board that I have no confidence in lasting more than a few surfs. As an overall purchasing experience I came away with sour taste and cannot recommend buying a GSI board to anyone. Spend your money elsewhere.

paddles well, surfs well and I'm enjoying getting back into surfing, My one disappointment is the board arrived with a indent on the bottom, Requires shipping with more protection. ie bubble wrap

I bought a modern surfboard and the first time I stood up on it my knee went through the top. I thought it was a freak accident so continued surfing and every time I put pressure on the top it caved in. I contacted GSI about it and they said they would get back to me. Months went by with no follow up. I checked back in with them and they said that it was deemed "normal wear and tear" and that they would not be doing anything for me. I've decided to try to fix it myself. As I cut away the damage I can see that the epoxy is extremely thin... not surprised that it couldn't withstand my weight. I weight 170 lbs and this board is supposedly rated for over 240lbs. It's obviously cheaply made, which I'm sure they know and are not interested in taking responsibility for it.Buyer beware.

I was happy to see it shipped safely, and promptly. However...One of the fin boxes does not let the fin sit flush, and it sticks up about 1/8''. This same fin box also has a screw that pushes the fin backwards rather than down, forcing a gap in the front of the base where it inserts into the fin box when tightened. This also surely displaces pressure in ways not meant by the construction. 3 of the 5 fin screws also stripped, one now sticks out. I used the appropriate future fin tools and the screws practically turned to jello. I discovered all of this once already on a trip, deck pad already stuck on the board, preparing for a paddle out...very frustrating moment.

Super stoked with my purchase of the 7S SuperFish II X2 for two reasons: 1) The web site narrowed my choice accurately to my skill level and physicality. 2) Tony Butler has a wealth of info because he's the real deal! He provided me further guidance and advice before my purchase and followed up with me on post sales questions as well. I'll buy from Global Surf again for sure!

It's been three weeks and still waiting. At least a dude called and told me the board that was going to ship was damaged so the are looking for another one? All communication went blank since then...so yeah?! Will re review upon receipt of my purchase.

Brilliant company to deal with. Chatted to a really friendly bloke about board selection then after I ordered they got it out here to regional WA within 2 working days! Never had that happen with any online order before.Board arrived all safe and sound and packaged beautifully. i had and email question for them and received a response back straight away. I've never put a review of anything before but this is a definite 5 star crowd.

I purchased the 5'6 softboard from Global Surf Industries for my 9yr old son. The board is very well designed, comes with safe flexible fins for kids which can be swapped out later for regular FCS performance fins. The handle is also good for younger kids who are not able to carry a board due to it's width. The ordering on line as well as shipment went smoothly and I have already recommended this to other friends who are looking for a similar product.

number one in delivery, fantastic on time , packaging very protective on board. The ride, I have surfed the board about 5 times ,, from 2ft weak conditions to 3-4ft clean conditions ,, started with 3 fins reactor fins ,, board felt loose @light underfoot,, swap to four fins in better clean surf ,, the board preformed great very fast ,, very smooth ,,very happy after 37 years of surfing @shaping boards. the construction,, eps foam . carbon vector looks great, holding up , no dents on deck ,, so very impressed,, hoping you can bring out more models for the experience surfer ,, thanks ross

I surfed the modern love child for the first time last week. The board surfed great and a caught about a dozen waves. When I came back in I noticed the board had compression in the top deck. I know this tends to happen to all boards as the age...but on the first surf! The day was mid sized mushy waves. I had no collisions or bad wipe outs. The compression is from popping up to my feet?! I'm guessing it is amanufacturing defect. I contacted the place where i bought the board and the company claims this is a wear and tear issue. I followed up with the couple board repair shops on the coast they say this type of problem all the time with Global Surf Industry boards. They figure it is inexperienced workers over sanding the epoxy coat as they mass produce boards. Anyway...its all pretty disappointing. Lesson learned. I won't be buying from GSI again!

I recently purchased the NSP E2 SUP from Global Surf Industries and I love it! I've used others paddle boards in the past but found the one I purchased much more stable for a relative beginner. Yes, I paid a little more for it, but in my opinion it is worth every penny. It was great ordering from Global Surf and it arrived in 2 days - I wasn't expecting it so fast. I highly recommended using this company!