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Your customer service and support response on text, email and via phone number are not very good. For anyone not use to large amounts of purchases on the internet this sends red flags when the response or lack of communication happens. Recived purchase late but it is what was ordered and am satisfied with the end result. Up grade you customer service response and shipping of a item which I recived two weeks late and you’ll have a great business and more returning customers with a more at ease to do business

My third doll from here. Nice experience. You can always ask for more info in WhatsApp, and they will always help u.

The doll I ordered that was supposed to be in the U.S. Warehouse was not there.But your Staff took charge and made me a new one in China and "Air Shipped" it to me expedited at no extra charge and kept me informed and gave me "Tracking Numbers" to follow the shipment.Also the person I was dealing with had the boss call me "Long Distance" from China to assure me they would expidite the shipment . Some times things go wrong, but they did very good job pulling up that slack, kept me informed and got me my order.Very professional Company, I'd do business again with them anytime.

I ordered a doll with detachable legs. I was informed the doll was too heavy for detachable legs even though it was listed as an option for the doll. I was promised a refund for the legs option and asked for it multiple times and still did not receive it. The plug-in adapter for the electric hip does not have a turn on switch or a voltage control. The electric hip stopped working after having the doll for 10 days. I emailed a video to support and still have not received any feedback.

If you have the sudden urge to purchase a Realisitic Mechanical Gorgeous Wife Sex Doll, this company is a great place to buy from. Electric Hips, Electric Blowjob, Sucking Vagina, Moaning/Talking, Jelly Breasts, etc., at unbelievable low prices! This Super Sex Doll I received from this company is very well fashioned and extremely enjoyable. I'm very pleased with this company, as their customer service helped me understand the workings of the Mechanical functions the doll has to offer, and keeping them functioning properly and maintaining them in good condition. I highly recommend buying a sex doll from this company. Understand that a special order doll with Mechanical features can take a month to ship to the United States. But it's absolutely worth the wait when she's lying in your bed day and night waiting for you.

Well it would have been good accept you sent me a damaged doll she has a hole in upper left side and she has no head bolts to attach the head. Now I need to know how repair her or send her back. I was really looking forward to enjoying her now there will be more delays. I'm still not sure if her body heat works or if the sound works and there's No instructions of any kind for anything also the body heat does Not work and there's no sound and no cords to hook it up and no instructions foy anything. I am very disappointed in the product this time.☹️

The only reason I gave this product 4 instead of 5 stars is the lack of documentation/information that accompanies these dolls. Example: there were no instructions on use of the "moaning" feature (it has to be charged via usb port before use). You also must purchase a Chinese to USA AC power adapter ($7.00) for the doll heating feature to work (not included or mentioned). The product itself is amazingly realistic and, in my opinion, a work of art. My doll is 75 lbs and 5ft 2 inches - doesn't sound like much but be prepared: they are HEAVIER than you think! Is it worth the money? YES it is! I've had mine about 3 weeks now.

Thank you so much for quickly following up with me regarding the delivery of my product. I made an online purchase 29DEC2023 and was disappointed for not receiving within a month. However, I now understand that combined with overseas shipping and the superior handmade quality of the product takes time. This cannot be rushed. The product and your customer service department are above and beyond the rest. Anyone with doubts about where to make your first purchase, choose SuperLoveDoll!

Well i tried to return my purchase literally right after purchase, but the customer service was so bad calls email were sent from china, like it was all bad ,once you purchase its final no matter if your purchase is damage or needs return. They didnt even try.

I am JonnyVeroX 😈 in Italy. I purchased a sex doll named ‘Melissa’ from SuperLoveDoll, it is a very cute doll and both of me and my partner are very happy with the doll, very nice material and skin feels realistic, and the customer service Nathalie is quite helpful to explain how to use and how to take care of the doll, very nice and patient staff. I take a video of the doll in pornhub and you can search my name ‘JonnyVeroX’ to find my profile and the video there. Thanks SuperLoveDoll, will definitely order again when I need.

The Erica JX doll is very lovely. She is small with a beautiful face. Her proportions are nearly what a regular human would be. She is so beautiful that her presence is just pure pleasure. I do not have any regrets for acquiring her and she has a place.

Excellent company. I thought I knew which one I wanted, and they had an even better suggestion. They even followed up to make sure everything was settled with shipping. Great customer service and trustworthy. A nod of respect to all I have dealt with over there. Would purchase again in the future.

Item itself was fine. Was somewhat disappointed in the coloration though. The nipples didn’t have the pinkish color to it, and the lady bits down south had a LITTLE color to it, but not to the point that was shown. Was also a little bummed out that it didn’t come with the lingerie like in the pictures.Other than that, item is pretty darn good.

The doll has a very good quality. The body is beautiful and the face is amazing. Only eyelashes are very fragile.I was supported from the team of super love doll also for late requirements and they answered very quickly to all my mailsThe delivery needed more time than what was foreseen previously

Excellent quality! Fast shipping! Customer service excellent. Thank you Nathalie. Product was as described and matched pictures. Purchased another product from SLD so I am very happy with this company. They have top of the line brands with the names that you are looking for. And you can find a price that you're looking for also. I will use them again in the future.

OK, this is the 3rd and final review of the batch of _3_ dolls I bought from SLD one year ago, in May! This is about my experience with the Seller. Review of the doll (and Manuf.) will come later.This doll had a great price, since it was In-Stock Clearance. Only they sold the last one, just before I bought mine. :( A big disappointment. And to be completely fair to them, this was a BIG sale, and they were selling dolls VERY quickly. It's understandable.The Seller was very quick to offer me several options: I could get an instant refund, pick the same body (just a different face) for quick shipping, or wait for fresh stock to be chipped from China. I decided to wait, because I really liked the face.The doll arrived 2 months later, on July 18/2023. I was provided with Tracking info, so I could tell where it was at, during that time. And I wasn't worried.I give this Seller high marks for their professionalism, and friendly communications. When you combine that with their VERY large number of choices, and GREAT ability to browse through and see clear and detailed pictures, that makes SLD one of the BEST Sellers you could possibly find, to buy dolls from.Which is why I have CONTINUED to buy from them... a total of 11 dolls in the past year. I don't know how much more of an endorsement anyone could give for any doll seller, than repeat business. For a Collector like me, it's very important, to have that level of trust.

She is exactly as pictured love her blue skin and green eyes however her name is amilie so now I have a real life Widowmaker

The doll looked great, just like the video game. (The reason I bought it) Shipping was handled well, and communication was as expected.Overall no problems

Absolutely THE BEST!! SuperLoveDoll has never let us down; a wide variety of dolls, great brands and even US stock!, the latest innovations and superior customer service!!

I haven’t received the product ordered yet or any communications or tracking updates etc.