Is sunstudio.london Legit?

If we could give Sunstudios zero stars, we would. This company has been, without a doubt, the worst partner we have ever worked with in our years of industry experience. The level of incompetence, dishonesty, and total lack of professionalism displayed by Sunstudios, particularly by the owner, Davit Tumanyan, and Engineer Dilaver Ilhan, has been shocking.We entrusted them with a staircase installation, and from the very start, they failed to deliver on EVERY PROMISE. Deadlines were missed repeatedly, showing a complete disregard for our project schedule and our time. Despite numerous emails, phone calls, and even office visits, they have been unreliable, uncommunicative, and unprofessional. It’s as if they have no interest in fulfilling the work they were contracted and paid to do.Sunstudios insists on upfront payment, and once paid, they hold the project hostage. At one point, Davit even threatened to abandon the job entirely, essentially blackmailing us. The level of incompetence is astounding either they fail to show up, or when they do, the work is left half-finished and substandard. They even claimed to have sent us email confirmations, yet NOTHING was ever received. Their dishonesty is appalling.Our project has been delayed for MONTHS due to their utter failure to meet any commitments. Their disregard for communication, endless excuses, and lack of professionalism have resulted in major project delays, added stress, and significant additional costs.Save yourself the frustration, money, and headache do not engage with Sunstudios. We are moving forward without them and will take every legal measure to recover the losses incurred by their negligence. Sunstudios has been an expensive and regrettable mistake. AVOID them at all costs!

Please anyone reading these reviews the one star negative reviews are completely accurate this business is no longer running at the address in Brentford & they are clearing out the unit as I type this if you have given any money to them I am afraid you are in for some bad news as that cash is likely gone with nothing to show for it.AVOID AVOID AVOID

Wey bad company to deal with. Left me in total mess . Vanished with money and don’t even return calls. David the owner of this company is biggest crook. Never thrust them. I can show anyone willing to give them work my house which they left in mess.please avoid them

We first met with Ron from Sun Studio in February 2024. We were slightly sceptical as there were some bad reviews, but also some positive. We were given a few references who we spoke with which gave us some comfort, so we decided to place an order.At first they were professional, Dilo the designer came to our house and measured up and then produced drawings which we signed off. They delivered and installed the main structure of the staircase which was OK. We then paid a further amount for them to manufacture and supply the oak treads, which again they supplied and partially installed.They promised they would complete the oak treads when they came to fit the glass balustrades. We therefore paid a further £3300 for the glass balustrades and were promised that they would deliver and install in approximately 6 weeks time.The installation date came and went and despite numerous promises they never turned up. Ron and Dilo are no longer contactable and have avoided all communication. We tried to contact the owner Davit who also promised that the stairs would be completed. Two months have now passed and they're all totally uncontactable. We are approximately £4500 out of pocket.DO NOT ENGAGE WITH THIS COMPANY, IT IS FRAUDULENT.

AVOID THIS COMPANY – IT'S A COMPLETE SCAM!I strongly urge everyone to avoid this company at all costs! There are now many victims, myself included. In my case, I was introduced to them through my contractor to complete work on a staircase and build a new toilet partition. We dealt with a man named Ron, who seemed professional at first.They requested an upfront payment to perform the initial survey, which appeared standard. However, after the survey was done, they asked for additional payments to begin manufacturing—claiming this was a routine part of their process. By this point, I had paid 80% of the total cost, around £11,000. They were very persuasive, emphasizing their "quick" 5-week turnaround, which they claimed would begin as soon as they received payment.But once the payment was made, they completely disappeared. Calls were ignored, WhatsApp messages went unanswered, and emails were left with no response. On two rare occasions, I did manage to get replies, but they were just filled with excuses about supposed delays due to "unexpected circumstances," urging me to be patient.I then asked for specific dates to schedule the work. After that, I NEVER heard from them again.This company is nothing but a scam. Do not fall victim like I did. I’m sharing my experience to warn others and prevent more people from losing their hard-earned money.

I've been scammed.I had a bad feeling about it for the beginning and still failed to listen to my self.If there is any group organising on mister Ron,I'll be happy to join

Sun studio are fraudulent company. AVOID AVOID AVOID. They will ask for deposit and initial payments and then ignore all communication and leave you in limbo. This is an evil company by founder and director Davit Tumanyan. Tens of thousands of pounds have been lost dealing with Sun studio, they are running a scam. Stay away if you care about your funds

This company and the director are a fraud. He takes your money then doesn’t deliver a thing. We have parted with £10,770 and have nothing to show for it. Avoid at all costs.

I will be filing criminal reports in conjunction with taking legal action. We have paid over £40k, and have been totally ghosted. The installation date came and went months ago, and no member of the team will even return calls. I have been to their offices many times to try and get them to install, and receive promises that are never kept.If anyone doubts this is legitimate, I will be posting this to my 55,000 followers and will share links to the posts here.

Sun Studio London is a total scam. The owner, Davit, is a sweet talker and their whole team promises a lot and take money in advance. I got lucky that they finished my stairs installation but for the last 6 months, they have taken the advance for crittall doors and run away. No answer to emails or phone calls and the workshop is shut. I have given up hope and now intend to pursue through courts to claim some money back.

Total scammers. Paid over £13K for stairs and 2 skylights. They only fitted the Steal steps which was a crap job that my builder had to fix. No glass, U- channels, end caps, no colour of the steps, Just took the money and ran away. Their factory in Brentford seems to be closed as well so it does seem they are no longer in business. The company vans were dumped there with number plates ripped off.Owner Davit's Green Mclaren is no longer to be seen which means he has most probably moved abroad.

31/5/24 - As an update to the below a guy called Rounak promised sending out workmen last week to make repairs but nothing materialised. I have made a number calls to him and to the main office but not getting a response. I am considering making a visit to their offices next week if they still exist. If people read the reviews I can't imagine they will survive much longer. We had our glass balustrade / floating staircase installed last Autumn which we were happy with after much chasing along the process. In March this year the handrail has become loose and a few stairs have started to squeak as a result. Despite numerous promises we have not had a visit from the installers to fix the issue which is disappointing. I would be happy to amend my review on resolution.

This company is not a legitimate one. They claim to offer the best customer service and products and draw up fake contracts and once they have your money do not deliver. I patiently waited for them to complete my job which I was informed would take 3 months instead took 15 months and when completed failed building regulation. No certificates were supplied or invoices. They ask payment to be made in cash or through Revolut which I now will be reporting to HMRC. So many of my friends and family wanted me to recommend sun studios and initially I did but I have now retracted and also ensured the bad experience is made public. Shocking that people like this are able ri continue to trade in the UK. Owner is called Davit

I am a builder and have been using Sun Studio for my projects. If the client requires a cheap staircase have another supplier, but when they ask for an exclusive staircase and are willing to pay I go to Sun. Worked on 3 project in London, service and quality is good. They come to sort snag, if not immediately then in due course.

What an absolute stressfull nightmare from start to finish.After my staircase was finally installed after weeks of calls and a visit to the offices in Brentford, it became apparent straight away that there were things wrong with the handrail.Poor finish razor sharp edges and cracks discoloration practically everywhere.Moving treads on the spine which are extremely dangerous. After failing to turn up when booked and no answer to.our phone calls it is clear that sun studio have no intension of turning up to rectify the work.Months of lies from both company employees and management (Dilo and Davit) leave us extremely disappointed, frustrated and feeling like we have ben ripped off.I urge anyone thinking of purchasing a staircase to stay well away from this total disaster of a company.

Sun studio have provided me with excellent service and made my home look amazing and modern. Highly recommend using sun studio. The team are brilliant, very understanding and will try there level best to provide exactly what you want…

Excellent service. and the end result has transformed our house. Used Sun Studio for New Handrail, Glass banisters, Stair cladding, and Kitchen Splashback. Honestly, I would highly recommend them especially ADAM who was super helpful and very competitive on price. NOT the cheapest but I guess if you want quality you can't expect it on cheap.Would have no hesitation in recommending SUN STUDIO, and would certainly use them again.

Had a staircase balustrade made and installed by Sun Studio. Adam did the specification and quote and was very helpful/knowledgeable - gave me good advice. We're very happy with the job. When we noticed a problem with the shape of one of the pieces of glass after the installation they came back right away and sorted it out. I'd recommend and would use these guys again.

They are a complete SCAM. Stay away!!!!!!!They take money upfront and after that they disappear and don’t even pick up your calls.We were initially in contact with Davit and Alexander who kept on feeding us lie after lie. To this day we still don’t have anything installed and our money stolen.

Sun Studio is a complete disaster zone. Their communication is a mess, their work is shoddy, and they have zero regard for their clients. It's like they're actively trying to sabotage themselves. Do not waste your time or money here.They are useless and their work is terrible.