Is smilingsocks.nl Legit?

Apparently another party bought the shop when I ordered the socks so I didn't receive the package and my mails stayed unanswered. After a while I did got in touch with the new owners ad they quickly gave a full refund. So I am inclined to give these owners another try

The company can’t be reach. No replies on emails, on social media, just can’t be reached. The socks are also to be found on Temu. The exact same socks for 2.5-5 euros. That’s a huge difference compared or what they sell them for. Plus, at Temu you are at least protected in case you do not receive the socks or they are not as expected. Do not buy here!

Update : I eventually received my order on the 20th of December, after harassing them of mail and DM. Thanks again Sophie from Instagram for helping me ! I ordered on the 13th of October for 90€, no news from them since then. I tried email, phone (the number doesn't exist), Instagram and even Facebook multiple times. I should have read the comments before because now I feel scammed ! 😠Order #2080Agathe

Hello,I can't actually review as I have not tried this company. However, I have learned not to purchase from a company who cannot be contacted by phone. If they choose to take your money, and don't respond to your emails, you are stuck. I made this mistake with a $70 piece of luggage I ordered, it never arrived, and the company never really responded properly to my emailed enquiries, just kept promising it was coming, and it never arrived. The fact that this company has a three star rating says a lot! Buyer beware!

I am sadly to leave this review to get Smiling Socks' attention. I have not received my order despite making the payment, and I haven't received any response after three weeks of contacting customer service three times.I am willing to drop this review if I receive a reply from Smiling Socks. My order number is #1030261Looking forward to hearing from you.

Unfortunately I have the same negative experience as others here. So, new owner or not, the customer service did not improve unfortunately.I got a pack of smiling socks for my birthday. The back of the sock, around the heel, is very hard, it really hurts me while wearing. This might be a mistake.. because friend of mine doesn’t have this issue. Unfortunately I can’t reach them.I tried emailing them at the email address they also provide here in the comments. I tried contacting through social media.. but nothing. No reply.In the meanwhile the socks are here, waiting for a right solution. I just want my money back!If they will solve this well, I will of course update this review. But for now, I’d say; be careful with ordering here.. nice looking socks, but the costumer service really needs to be improved!

My order never arrived. The parcel was sent back to them as it arrived at the border to my country and never arrived at my home. I tried to contact them via Mail and Instagram several times but never received any answer. I already paid 120 €. Probably won't see that money again. I will never again order from this company.

Socks where are a perfect gift.. she was So So excited .. Scored me BIG points .. As advertised and deliver quickly through the Post .. Highly recommend you get some for your better half.. HAPPY WIFE ..HAPPY LIFE ..

Excellent quality, quick delivery! Finally a pair of socks that are not too big for me. My size is 38,5-39,00 and most brands are either too small or too big. I recommend them!

The socks are OK but I only received half of what I ordered AND PAID FOR. I contacted them twice before they answered and promised to send the missing socks. That is three weeks ago now and I haven't heard from them since. No sign of the missing socks.They arrived after a month.

Date of experience: November 21, 2021

Very nice socks I purchased to offer to my Girlfriend for Christmas. I really nice idea to make your day special... always smiling :-)

They're lovely design but shorted than I'd understood from the advert. The one-size-fits-all is a great idea, but Im sensing the pressure my size 46 2/3 will put on them may mean a shorted lifetime

I love these! I love wearing creative socks and these little faces make me happy. Will definitely order more in the future!

Good comunication, just didn't expect the product comes from China. The information that the product is not in stock is easily overlooked.

Super pleased with the purchase, very pretty and good quality socks, well packaged, fast delivery.Would recommend!

What you see is what you get.Snelle service. Al meermaals besteld. 1x foutje en na mailtje direct rechtgezet

Even though the store claims to ensure next day delivery (provided that the order is done before 10pm), i have still not received my order placed on 30th Oct. I hope that once i finally receive the package, that the socks will be worth waiting, but no package so far...

No delivery and they don't take responsibility. You see it in all the reviews of the last weeks. They know the can't deliver and still they send out discounts/actions every day. Save yourself the trouble and order the socks on another website cause that is also what this company did.

Very unreliable and disappointing. Would give them 0 stars but unfortunately that's not possible.I ordered and paied (almost 60 Euros) for my socks in December 2021 but they never arrived. I reached out to them several times, in the begining they responded and told me, they have some production problems and it will take a little longer. They always ignored my demand to cancel the order and give me my money back and in the end they ignored all my messages about the whereabouts of my order.