Is sitemile.com Legit?

Perfect execution, and time management was great. Communication was done via email and live chat, and things went out great. The custom work has been liked by the customer.

We have worked to develop a marketplace website and app based on woocommerce with Andrei and his team. Things have gone totally fine, and project had been completely in reasonable time. I can recommend them highly.

I once bought their Shipme website which was supposed to be similar to Uship. The site was dysfunctional and its features didn't work, and Sitemile never bothered to help deliver a complete "template". My advice: Stay away from their templates.Response: You're the delusional one, your website doesn't work! Your so called "maps" feature broke when we tried to use it, in fact your website would break down when we tested it. You keep making excuses for creating a non-functional website, read your other 1 star reviews and you will see that YOU may be the problem in all these situations.2nd response: I will send you a Skype message and you will remember me. Your site simply never worked the way it was supposed to.3rd response: How can anyone renew something that doesn't work? I paid the first time and your website kept breaking down. I just remembered you yesterday because I was looking into how to create a similar website the proper way, since your solution never ever worked.4th response: The same thing I'm saying now is the same thing I said in 2019/2020. Nothing has changed, don't act like the site was once working and now it's not. It NEVER worked, and your support NEVER had a fix for it.

Red Flag!I had a thoroughly disappointing experience with Sitemile.com that I feel compelled to share to warn potential customers.I purchased the Freight Marketplace Script as part of a yearly membership package, which included a 7-day money-back guarantee. After just 5 days of testing, I decided to request a refund due to several critical issues.Key Issues:1. Outdated and Non-Functional Scripts: The scripts provided were supposedly updated, but they do not work properly with the latest PHP 8 version. In reality, the content appears to be over 5 years old with almost 100% of it being useless. The site falsely advertises recent updates, which is misleading.2. Limited Functionality: Despite being marketed as a comprehensive marketplace script, it offers a very limited overview. I couldn't view user transactions or process payments, rendering the platform ineffective for any serious business use.3. Poor Visual Design: The website is riddled with visual issues, making it unappealing and difficult to navigate.4. Subpar Code Quality: The codebase is outdated and of very poor quality, which not only affects functionality but also poses security risks.5. Lack of Customer Support: The company seems to be run by only one person, Andrei, who is not customer-friendly and fails to provide a proper demo of the product.6. Refund Nightmare: After requesting a refund within the 7-day policy (specifically after 5 days), my money-back guarantee has not been honored. It's been 30 days, and I am still waiting for my refund. This lack of integrity is unacceptable.7. Unauthorized Charges: I had to block my credit card because the seller attempted to make recurrent charges without authorization, adding to the frustration and mistrust.Due to these issues, I am now forced to seek legal assistance to recover my money. I strongly advise anyone considering Sitemile.com to look elsewhere and avoid the hassle and potential financial loss.

We have worked with sitemile and andrei for a few months now, things were great and our customer is happy, thanks for the proper support. Gracias!

Andrei and his team are true professionals. So easy to work with and fun to collaborate with. They helped bring an idea to life with software. We could not be happier. The communication was clear and quick. The work performed even better! Highly recommend Sitesmile to anyone. Do yourself a favor and get in touch with them to start your project.

Una experiencia fantastica. Great job guys with my custom web development project. Thanks for helping me and my customer.And I also want to add that we will be hiring then again next month when our customer wants to start a 25K app for a Spanish marketplace start up.

Everything was great with these guys, the auction theme is absolutely great. It has so many features that the paid price pales in comparison. We are finally launching our car auction website, after trying 3 different other themes/programs. Thanks for the team also for their absolutely great support they did with us. We are kinda of pain in the ass with questions, but these guys were top notch they really deserve their money

My client is using the Sitemile AuctionTheme for their WordPress Auction website. When they contacted me the website was using a very old and outdated version of WordPress (v3.8) and the site and theme needed to be updated to work with the current version of WordPress (v6.5). In additon the new site needed to be updated while maintaining all of the historic accounts and database records. I contacted support to ask if this was possible. Andrei said yes and offered advice, programming and support services over and beyond my expectations. All at no additional cost to the client. Andrei was very helpful and responsive. The AuctionTheme is now working and both the client and I are very pleased with the support we received.

Currently developing a new microjob site and decided to use the SiteMile Pricerr theme as it met all my requirements. It was a nice and easy install. Hit a snag with part of the transactional element of the theme and contacted support. I know there have been some poor reviews RE: customer service recently, but I found Andrei to be helpful, polite and knowledgeable. Set up a temporary admin account for him to investigate and he had the issue resolved within a few hours (less than 24hrs of contacting support), meaning we can now begin proper testing. Genuinely appreciate all the help, and so far I would happily recommend SiteMile and this product.

Never finished or even started work after payment. Various WhatsApp messages but no work finished after stating it was nearly finished.

Their theme is by far the best freelancer theme out there thats made for wordpress. It has so many features, and even though is a bit more expensive than others (and cheaper than others that are worse) its worth it as it has all the possible features, and they have also a great skype support!

Like many others wrote this company is a total vast of money and time, for a two day job you must pay true 2checkout.com which has limited 30 days refund, after you pay every day receive a message that your job is done by tomorrow this goes on every single day until you loose your money.Do not trust

I would like to thank Andrew and the team for building out our mobile app along with their auction theme. Our business is thriving now because we found this affordable solution. Other companies have asked us 20-25k $ to build the site and app, and they have the entrepreneur package

absolutely bad support. They stay for 3 months in "being processed" to my support request, and never answered to my bug resolution request. I got my website broken for 3 months and as well they refused to give money back. Don't trust in their business.They wrote that all is wrong, but i can't publish directly the ticket not answered in 3 months because not allowed from TrustpilotStay away from this guys

Thanks for all your hard work! The customer is very happy with the customization work that you did for us. We put about 30 hrs in past month of customisation work with sitemile, and the customer was very happy with this auction website. We will def come for phase two starting January 2021 once the site is released to the public. All in all the experience was very good, communication was very good via skype and email.

Özel amaçlı wordpress temaları için başvurabileceğiniz bir site. Eskiden destek konusunda ciddi eksiklikler vardı. Ama şu an siteye yeniden özen gösterildiğini ve canlı desteğin eklendiğini gördüm. Bu güzel bir gelişme. Ayrıca tema güncellemeleri yapılmıyordu. Gördüğüm kadarıyla temaları güncellemeye ve yeni tema hazırlıklarına başlamışlar. Bu sevindirici bir haber. Her yerde bulamayacağınız özel işlevli temaları var. Eskiden hatalar nedeniyle bazı işlevler kullanılamıyordu. Güncellemelerle beraber bu hataların da giderildiğini umut ediyorum.Update After 1 Year: I got my hopes up in vain. Since I could not prove the previous payment, I had to purchase a lifetime membership package twice. Because there was an error in their system. The same thing happened with the second payment. They promised to fix it, but after 1 year the problem is still not solved. Despite 2 payments, I have not had access to the theme files for days. I sent messages many times, no one cares!2. Update: I have read this kind of dialogues of this person with his customers on this site. I didn't pay much attention to it. I made a mistake.1-It gives false information that I still have access. I can access my members area but not the files I paid for.2-Shamelessly says I got a free upgrade. But this is a lie, because I bought the lifetime membership from him twice. I couldn't prove it because the systems recorded it incorrectly in the first one. Moreover, for me, I paid very high fees. It shouldn't claim that this is free because lifetime upgrades are included in the deal. They took his money in advance. Also there's no point in upgrades right now because I don't have permission to download files. And I've been waiting for a response to my requests for help for days.I put 1 star here because he didn't respond to me, didn't solve my problem, and blocked access. And when he did that, he reached out to me. He said that I threatened him, but he threatened me in his messages. Why would I reduce 5 stars to 1 star for no reason? It remained as 5 stars for exactly 1 year. So I'm not the problem. I did this because I couldn't get my rights. I think he will not open my access unless I increase my rating here to 5 stars, I understood this from his message. But that would be fraud. Because he got paid. I am very angry because of what is written here and because they did not give me my rights. I will do whatever is legally necessary for this.3.Update: After we hurt each other enough, they decided to solve my problem. I won't be harsh about the star. However, I cannot give it 5 stars after all this conflict. And I will not delete the comment so that the trouble I am experiencing is known.

(Update: We have fixed the issues now!!! After some chats and everything, these guys are the real deal!! Thanks a lot for your help :) )(Update: Communication has gotten way better now, we realized what went wrong with it and now working to fix issues. I will be updating to confirm that everything is fine :) )(Update: I have received better communication now, hopefully we will get the issue fixed soon :) )

Working with Andrei from Sitemile exceeded my expectations. Every idea we had, no matter how complex, he was able to develop. His communication is always fast and honest. If you looking for a great WordPress and PHP developer I highly recommend having a chat with him.

Excellent service, communicated so well..., took time and was patient,, Andrew has been the best support .. took me through the steps carefully and for this reason, I stayed with it and continued and now i see the value in your platform.. He did an awesome job... excellent troubleshooter.. great customer service.. thank you, Andrew!!!

“Incomplete site from sitemile”

I once bought their Shipme website which was supposed to be similar to Uship. The site was dysfunctional and its features didn't work, and Sitemile never bothered to help deliver a complete "template". My advice: Stay away from their templates. Service Value Shipping Returns Quality

“Working with Sitemile was a Disaster.”

Working with Sitemile was a disastrous experience. Andrei from Sitemile fell short of expectations, missing multiple deadlines and promises throughout our project. Despite his friendliness and responsiveness, the development process (which he estimated would take 2 to 4 weeks to complete) was plagued by unexplained delays on his end, leaving us with minimal progress after 20 weeks and substantial payments totaling $4725 in custom work, and $474.09 in theme licenses and renewals. Andrei claimed he was a "man of honor" and agreed to a partial refund, but he has failed to honor the agreed-upon repayment schedule. He still owes $1937.50. Working with Andrei Saioc from Sitemile has proven to be a costly mistake, resulting in financial losses, and damage to my professional reputation. Andrei, please do not make promises you can't keep. Do not underestimate how long things will take to complete. Be honest with your clients about your progress and show your work. And when you agree to refunding someone, pay your refunds promptly. I paid your invoices immediately and gave you so much extra time, I expect you to be prompt with your refunds. Edit August 4,2024: It's now been over a year since we stopped working with Andrei, and he has yet to finish providing the refund he promised. He said he would pay the remainder of it at the end of July, yet that came to pass without the refund being provided. Every few months he says he's struggling, but that he's wrapping up a couple of projects and will pay at the end of the month, yet he doesn't pay. We agreed to a refund that he would pay in installments, but he stopped paying them in December of 2023, and still owes us $1937.50. Edit September 23,2024: Andrei said he was getting paid from some projects and would have the money on the 16th of September. The 16th came and went, and he then said he got the money but was waiting on the money to clear his account before paying out the refund. It's been a week since then and I haven't heard back from him, and he still hasn't provided the refund to me. As others have also said, your money will be lost. Tip for consumers:Beware of working with Sitemile and Andrei Saioc for custom work. Also, they use 2Checkout for payments of invoices, and there is a very brief window (I think 30 or 60 days) of time where they can refund your payments. Products used:Sitemile Pricerr Theme, and Custom Development. Value

“This review is about sitemile.com”

This review is about sitemile.com. We've been looking at Auctions Themes after a horrible experience with Ebay. Ebay ended our auctions too early 3 times in a row and we lost valuable customers. After researching the web for a suitable auction theme to work with Wordpress so we could be our own auction site, I came across sitemile.com. From day one, a wonderful young man by the name of Andrei was constantly responding for every question I had about the theme. It was a few hours/days later I realized he was located in Europe 12 hours ahead of me. So he was answering my questions during off working hours. There to the last minute before he went to bed! Now that's what I call great customer service! I cannot Thank Andrei enough for his dedication to work and the wonderful help he provided. I hope there are other people who feel the same way. THANKS SO MUCH ANDREI for a terrific experience at sitemile.com. KUDOS! Be as great as you are! Pablo. From Vallejo California, USA. Tip for consumers:Andrei is the young man to talk to! The Best! Service

“AWESOME SUPPORT FOR AUCTION THEME FROM SITEMILE”

Dear SItemile Support Team, You just helped me out here, instantaneous with a problem for the Auction theme. Now the site is running smoothly. All software, even from Billion Dollar companies like Microsoft, have little bugs, which they fix. Your support is truely awesome. I want to post a honest and positive message on this forum here, a good testimonial. People, including me, have a tendency only to post when something is wrong, and keep silent when something is right. Keep up the awesome work, Andrei :) Tip for consumers:Make lots of "in-between" backups with cPanel of database and files. If you mess something up, you can restore. --> Always install the lateste version, and check on the download page if a new version is available. --> Post questions and search on the support forum: their support and speed are AWESOME :) Service Value Shipping Returns Quality

“I purchased the project theme from site mile and have...”

I purchased the project theme from site mile and have found it easy to use unlike other themes from other companies. Their service so far has been great and if you want to build a website to make money try Sitemile Tip for consumers:Buy it today Service Value Shipping Quality

“Cant say how good their work was”

Our customer freaked out and was almost to sack us from the project, but sitemile team stepped up and created a missing feature for free just so we were happy with their services. Thanks and dont hesitate on them Value Returns

“Perfect for my business”

There are no words for the great service i received. Their support is top notch, and while with other theme makers i was receiving replies after days and weeks, these guys reply within minutes, at very most a few hours. Perfect! Thanks to the tea Products used:auction theme Service Value Shipping Returns Quality

“Horrible”

I bought their "auction theme". It looked good at first, but it sucks. The registration form is made of two fields "Username" and "email". I never thought someone into programming could come up with something like this. Needless to say that in a few days I had hundreds of users, all of them fake (all *******@yahoo accounts by the way). The support doesn't help much either. Do yourself a favour a buy something else.

“A fantastic website with several products that are...”

A fantastic website with several products that are flexible to fit any online business model. Probably the best customer service I've ever experienced. The owner goes out of his way to ensure he addresses every issue. I would definitely do business with them again.

“Solid product, excellent customer service... if you're hesitant pay with credit card”

Solid product, excellent customer service... if you're hesitant pay with credit card I was a little hesitant to buy a script because of the reviews here, bunch of 1's bunch of 5's just didn't seem right. Andrei was defensive of the 1's and it did seem like someone was posting dummy reviews. Anyways, just asked him what the deal was, he said without hesitation, if there's anything wrong, you get a refund. All is well so far (project bidding theme), and I feel at ease because he's been so responsive. Look there's some things that make you think twice, the review distribution, even the gmail account. Trust me, and even if you don't just use your credit card, talk to him, and take your own calculated risk, you have nothing to lose. They're solid themes on wordpress, and frankly I went with another clone originally and I'm much with this one so far.

“Keeps Updating To Perfection!”

I haven't ever witnessed such dedicated passion for theme development and being a Club member as granted me access to all their themes. I see and now many people having difficulties, but with any theme of the complexity Andrei and his team are working on, it is to be expected. But getting his themes and watching them perfect is like waiting for bread or pie to finish in the oven. Some people want sliced bread from the store - this is not what Sitemile does. So I appreciate what they do and one of their sites is being featured on Roku and Amazon Fire TV worldwide - not too shabby! By the way, my name is professorrosado and you can look me up online. I am not associated with Sitemile except that I am a theme club member for a couple of years now and happy! (But I do know my way around WP and coding - so I see things a bit differently than most).

“I have used this company and In particular Andrei,...”

I have used this company and In particular Andrei, I have to say has always been very helpful, fast and professional. One thing we have to understand is that a company such as site mile has many customers and therefore much to do, but I have never had to wait long for an answer and if i got stuck, he and his team were right there to rectify. Secondly, the quality of the themes are just fantastic and with a little patience can yield wonderful results. In fact, it made a clients dream come true, well done Andrei and Site Mile. Tip for consumers:Be patient, friendly and understanding and you will get wonderful service. Service Value Shipping Returns Quality

“I purchased the Freelancer theme from Sitemile.”

I purchased the Freelancer theme from Sitemile. This theme has everything my client requested in functionality to setup a bidding site for projects for their customers. I had a couple of teething issues at the beginning which were dealt with in a very timely professional manner (I am not sure these guys sleep as the support desk seems to be open constantly). Great job.

“Crooked”

I believe these good comments above are put there for the most part by the maker of the theme as they have done on many websites. I purchased the theme and it looks good but as you get into the details it makes no sense. The owner who is apparently a one man show lies so often about support he is going to do which never takes place makes it in possible to seriously consider this for a business. In the beginning he was very attentive for a few days but then he lost interest stay clear of this company it is a scam. Todd Martin

“They are Cheaters and Liars. Stay Away!”

These guys are cheaters as they have mentioned in their auction theme that it includes seat auctions but after I purchased and found out that there is no such add on. I have been chasing them for 6 months now and all time they are telling we are sending me new file with seats auction and giving false hopes. I would strongly recommend to stay away from them as they will neither refund your funds and give you false hopes until they will stop responding. I wish I could get money back but I have lost all hopes. Bunch of BIG Liars and Cheaters. Service Value Shipping Returns Quality

“Professional WP Theme Provider”

We had always spent huge amount on the purchase of WordPress themes for client's websites. But most of them becomes outdated when they don't provide timely updates. Finally we got Sitemile that takes care of updates, support and quality products.

“Totally waste of money”

Totally waste of money. There are always something not working in their themes. Their favorite word is "new release next week", which means "a patch maybe in the next 2 months". Their logs are totally messed, you never know what has been released, whats been changed etc. Have a look in their website and see the inconsistencies in the themes schedules, logs, versions etc... it is all messed up. Sorry sitemile team, I hope one day delete this comment if you guys improve. Tip for consumers:If you are a programmer, maybe you can fix the issues Service Value Returns Quality

“AWFUL”

I have tried over and over to be patient with this company, but they are just terrible! Support never replies, there is NO documentation to the theme. They state they have 5 stars on trust pilot which is just a screen shot they put on their website, not their actual rating. They state they have the "best customer support" and when I asked about it, the owner replied "we do have the best support, other companies take days to reply" So what he's saying is that their support isn't great, it's just somewhat better than their competitors. It's impossible to get anything done with these people. The theme lacks necessary widgets to make this a functional theme. I finally ditched it and went with TaskHive which I would HIGHLY recommend over this company. Spend your money elsewhere! Products used:wordpress theme (pricerr) Service Value

“Bad code and service”

SCAM. Just check the sitemile forum before you buy this theme for have idea to this disaster. Many bug and bad service. Cannot use this theme. I wait 1 year for correct update but nothing come. Chose market place.

“Excellent customer service”

Andre would reply on time, he would exert extra effort to accommodate client's request. As a legal and immigration practitioner here in Canada, I confidently vouch my trust for this guy and the company where he belong. Thank you for all the help.

“I used the Sitemile Classified Theme for a project...”

I used the Sitemile Classified Theme for a project I am doing. Firstly, I would like to say that the theme itself is very very user friendly for someone who is new at using wordpress. It gives you simple defined layout's and space to write exactly what you would like. Now, this is where the real help comes in - The Developer himself is not opposed to do custom work. There was 1-2 things I wanted his help with and he was always just an e-mail away. I am one very happy customer.

“Excellent customer service and auction script”

I am very pleased with the work they have provided me, they were able to install my script in my own server for free within 2 hrs from my purchase and they also offered to do custom work, as we needed to integrate a banking local gateway. We are from Italy and we needed this done as custom work. Their service was good, and not that expensive, we paid 65$ for the integration, while another developer on freelancer sites, asked us 300$ for this work. Other than that, top notch, and Andrei is very good at coding, also their forum staff was great Tip for consumers:a very good experience, trust them, they are the best Service Value Returns Quality

“This site offers premium wordpress themes, that doesn't...”

This site offers premium wordpress themes, that doesn't work 100%. A lot of bugs on there themes. I bought the Extra-dev license for Project Bidding Theme, and maybe it is the reason why there are a lot of bugs, because the license is for developers $#@! No assurance that they will work with your complain unless you bombard them with emails. Totally disappointing. Money gone for nothing and too much time wasted waiting for bug fixes. If I can rate this zero I would but $#@! That's all I can say.

“SiteMile.com and Andrei Saioc - Pay attention!”

I wish I had seen these review before getting in touch with Andrei Saioc, even if he is speaking my mother language he didn't have any dfficulties in fulling me. I asked him for a theme on his site but i needed some modifications on it since the beginning so we agreed on a price and paid half of the money first and the other half when he was supposed to deliver the modifications. Guess what? After 2 months of exchanging e-mails after I wrote several times the modifications I wanted, I never received the product I paid for but only promisses and lies. I cannnot understand how people give him positive reviews since I downloaded 2 themes of his and both were full of bugs! After I wrote a Fraud review here I received my money back from Sitemile so I removed my previous fraud post because it wasn't a fraud anymore. But I still lost 2 months on my project so this review will stay here.

“Dont lie there”

What a big lie! On support forum there is a LOT OF threads where somone paid for custom work and than nothing! Its something like: [Customer] Hey, when will be my custom work done please? [Andrei] Very soon - after week [Customer] Is there any progress? When will be my work done? [Andrei] I am just working on it - after another week [Customer] So. Is it done? [Andrei] Sorry, there is a lot of snow - next month after [Customer] Andrei where is my job? [Andrei] I was on wedding [Customer] Hallo? [Andrei] In will be very soon, i am busy now -2 month later [Customer] Andrei, when you gonna complete this job? [Andrei] Soon -another month of nothing... [Customer] Hallo? [Customer] Andrei... did you even start this work? [Andrei] Sorry i dont have time now - 2 weeks later [Customer] Hey Andrei! I wait 8 month and nothing happen yet... and you have my money [Customer] Hallo? [Customer] Hey! Hallo!... Yes do you know why visitors cant see support forum? Because they will see only a LOT OF people who are complaining! - My original post was delted by this reaction I wrote there about SiteMile scripts are pretty bugged and that is one man show of developer called Andrei - he is EXTREME BUSY and dont have time for anything, he always miss deadlines and has lack of respect for customers. I reccomend you hire you own developer and create you own script - you save time and propably money too, actualy i dont know about single live working website based on sitemile script I do not recommend SiteMile Service Quality