Is seikomods.com Legit?

I have been a very happy customer of Seikomods for quite some time and I am always happy with any purchase I have made .The level of quality of parts and service I receive is always top notch . On the very rare occasion I have had any issues, the team at Seikomods are always very quick at returning emails and dealing with any issues I may have. The pricing is very reasonable and , if I have ordered in time, delivery is usually always next day . They have an excellent range to chose from and ordering is made so simple from the straight forward UI of the website . I think you would be very hard pressed to find this level of service with this quality of products else where. I have seen a few negative reviews for Seikomods and I can bet my bottom dollar that the team at Seikomods would have done everything they can to rectify any issue the customer may have had but, there are some people in this world that, no matter how far you go to help them , they will never be happy . All I can say is , if your looking for good quality products and great prices that come with amazing customers service, look no further than Seikomods.

As many reviewers have stated. If you want an item and you recieve your mail. You are happy. When the mail is lost or you want a refund. Their is a problem with this company. They do not follow the uk laws regarding 14 days returns policy for online orders. And neither do they give their returns address. Anyone in the UK that wants to file a claim against them. Feel free. There is one thing making money. And another when you are greedy. Ignore certain emails and answer others. I've already filed a report

Do not buy anything from this company, at least if you don’t live in UK. Bought a watch strap but I never received it. Emailed SeikoMods to ask where my package was… the answer was “we have no idea”! Very concerned about this, and even more concerned, as I can’t get any response from them regarding my money back.

I placed about 10 orders this year since Alex set up the UK shop. Every time shipped the next business day sometimes even the same day. Once items where missing in a shipping and my email about the issue sent in the evening got a reply within 30 minutes and the parts got on their way the very next day. I find the website easily navigated and full of useful information about every product, like measurements and such. The products are of very high quality and finish therfore works great for what they're intended. And new interesting parts keeps getting developed. I will continue buying mod parts from seikomods.com. =)

The very best resource based in the UK for Seiko modding. It makes such a difference having a high quality source that won't incur additional vat and duty fees! The team have always been very helpful with me anytime I've had a question, and the turnaround is incredibly efficient. Highly recommended!

I CAN NOT EMPHASIS THIS ENOUGH "DO NOT DEAL WITH THESE ARROGANT, IGNORANT, A******S.SEIKOMODS UK AND CRYSTALTIMES ARE THE SAME COMPANY AND EVEN ALTHOUGH JEFF IS THE CEO HE WILL NOT TAKE ANY RESPONSIBILITY FOR SEIKOMODS AS HE SAYS THEY ARE INDEPENDANT. BUT YET JEFF STATES THEY ARE HIS 2 COMPANIES. IT SEEMS TO ME THEY COULDN'T GIVE A MONKEYS ABOUT THEIR CUSTOMERS AND THINK THEY ARE BETTER AND ABOVE PEOPLE WHICH SHOWS THEIR ARROGANCE. LOOK AT THE OTHER REVIEWS TELLING YOU THE SAME.

What a fantastic store to have here in the UK. The best quality parts mean i can offer high quality builds to my customers and fast.Most other mod parts stores are either far east or in the USA and shipping takes ages from these sites, not only that but import and VAT are payable form them too.Not the case with Seikomods, super fast delivery, no import fees for UK orders and they are also very helpful if you need to contact them too. The ever expanding selection of parts is most exciting as eventually they will have absolutely everything you could possibly want for modding :)

Great customer service. Fast delivery within the UK. Have been using other modding parts shops and I can say for sure, seikomods (crystaltimes) has best quality parts for modding watches out there. Will be definitely using them. MartinWatch.your.mod

Customer service arrogant, later ignores me outright.The modding scene is filled with all the best people.In my experience some of the best support, service, even advice has come from other bigger and smaller companies (and people) in this field.Makes what I wrote here almost impossible to believe myself.

Used SeikoMods quite a few times now and they have a huge selection of parts, a lot of which no one else stocks. SeikoMods are also at the forefront in developing new skx conversion cases to use with existing skx mod parts, this gives me more scope to build custom pieces. The deliveries even during covid times have also been extremely quick and well packaged so nothing gets damaged. Emailed to ask a few questions and got a very quick response. If I can I won’t use anyone else as they are that good!It’s also great to have the best supplier based in the UK! Saves a lot of time and customs charges!

There were some items missing in my order but after I contacted them about this, instead of an apology they were rude, patronising and condescending about it. Any retailer that treats its customers with such contempt will surely not have many customers for much longer. Much better alternatives out there.

GGUYS SERIOUSLY AVOID THIS COMPANY. I'M NOT SAYING THIS LIGHTLY.I ORDERED AN ITEM FROM THEM AND PAID THE 48HR SHIPPING AS I HAD A MOD INSTALLATION FOR A CLIENT.NO ITEM CAME, AND ITS BEEN A WEEK. I HAVE SENT THEM NUMEROUS EMAILS. NO ANSWER. I LOST THE CLIENT AND NOW HAVE HAD PAYPAL INTERVENTION TO ARRANGE MY REFUND WHICH IS STILL NOT IN MY ACCOUNT.I CONTACTED THEIR BROTHER COMPANY (CRYSTAL TIMES) AND THEY REPLIED VERY QUICK BUT UNFORTUNATELY UNABLE TO HELP AS SEIKOMODS IS INDEPENDENT TO THEM. BAD EXPERIENCE AND BAD CUSTOMER SERVICE (OR SHOULD I SAY 'NO CUSTOMER SERVICE').WILL NOT BE DOING ANY FURTHER BUSINESS WITH THEM. WILL SAVE ME TIME AND MONEY FOR SURE.

I have purchased a number of items recently and have never had a problem.I was able to correct a mistake made when ordering to ensure I got the item I wanted.The order normally arrives within 2 business days of ordering and thats with standard postage.All in all I have no complaints

Time and again SeikoMods delivers. The parts are excellent and the service is great! Recently there have been slower shipping times - but that's COVID as the parts are always shipped same or next day. Can't recommend them enough.

I too am new to this modding game but have to say that my experience with Seikomods has been excellent. The service, delivery and items that I have received have been first class. Alex promptly answered my typical noob questions and gave good advice. Why wait weeks for items from around the world? Seikomods does it all.

First time buyer at seikomods.com and I found the process excellent. I bought a few bezel inserts (SKX007) for my vostok amphibia watches and the quality of the inserts was top notch. Delivery was quick despite The Plague and the stupid, stupid, Irish sea border going into Northern Ireland. Communication from Seikomods was top notch and service overall was 5/5. I had to return one of the inserts as I had ordered the wrong one, my fault entirely, but it was no problem as I was refunded immediately when they received it back. I'm just preparing my next order and I'm confident it will be as smooth a process as the first time. I highly recommend seikomods.com, not just for seiko watch mods, but also if you are looking for Vostok bezel inserts.

Want to return the item I bought to mod for my Seiko flightmaster for my birthday,bought at the end of November 2023,it's for the wrong watch untouched,I still have the items I have sent 3 to 4 emails now with no response,the return policy is sketchy and theirs no address to return the item to,the service has been a joke regarding a helpful response,please be careful and aware of the lack of transparency

Just purchased a regulated NH36 movement for an SKX mod. Having reviewed the movements performance at a number of positions it appears to be running at -2 -0 secs/day, with 0ms beat error and excellent amplitude. This is wonderful timekeeping for this budget movement.> The item was sent very promptly, was well packaged and very good communication. I am looking forward to using Seikomods in the future.

I always turn to SeikoMods as my trusted source of high quality parts and components. They are based in the UK so postage is always fast and there is no risk of additional duty or VAT when ordering from overseas suppliers. Communication has always been excellent. I really can't understand the negative reviews as they don't reflect the reality of mine and many others' experiences. Highly recommended.

I have to say that having recently joined the world of watch modding, I have been highly impressed with the service and support I have received from the SeikoMods Team and in particular Alex.The professionalism, helpfulness and knowledge that they are more than willing to share goes way beyond just good customer service.That together with the extremely high quality of all their product lines is a winning combination in my book. Thank you to all at SeikoMods, I look forward to a long lasting relationship and I continue to evangelise about you. Absolutely *****