Is scheels.com Legit?

Digital receipt does not come up when emailed

I am a Silver Star Medal/ Purple Heart medal recipient. I have tried to receive help from Scheels and I can tell you that their “commitment to veterans” commercials are BS. Do not buy products from them.

Wife was looking for a new pair of neoprene/rubber hunting boots. The salesperson went to great lengths to get different men's and women's boots for her to try on. And sizes. After helping her he helped me with the purchase of a new Leupold scope, rings and some accessories. Service is always GREAT! at Scheels.Along with their vast inventory.

I am 23 hours from home on an out of state ND Archery deer hunt. Had big issue with my bow to the point that I could not use it, rendering my hunt potentially over. Took it into the Minot Scheels where Garrett inspected it all over and worked to get it back in working order. He tested it and had it safely back together for me after a little wait. Garrett’s customer service and awesome attitude helped me in a time of need. The people at Scheels are hands down the friendliest around out of any sporting goods/outdoors store. Again, thank you Garrett for helping me out to get my bow squared away and me back in the woods chasing deer!

I went to Scheel's in Johnstown, CO today to replace my worn out shoes. Place was packed but I didn't have to wait long for Dylan to greet me and help me find a pair that were comfortable and within my price range. Anne rang me up at the register. She reminded me to use my Scheel's credit card, which I did, and before I left we had a very pleasant conversation about family. Wonderful experience, would recommend.

The best experience in a sporting goods store EVER. I’ve worked in corporate retail for 20 years, and this is BY FAR the best looking, well-stocked, and engaging store I’ve ever been in. The assortment is amazing. The prices are reasonable. And the employees are so engaged into their jobs and putting the customers first, it’s almost infectious. I walked out in such a good mood because of how well I was treated. 874/10 would recommend.

My wife and I visited the store in Eden Prairie, MN. What’s great group of team members you have at this location. Everyone was super helpful. I was looking for a comfortable dress shoe for work and after trying on about 6 different pairs landed on some Cole Haan shoes the employee recommended. Everyone we encountered was friendly and helpful. Great experience!

Sales gal informed me about applying for credit card - no pressure, but it had enough incentive for me to sign up and get a bag I really loved. Normally, I pass on all in-store credit cards. Both she and the gal who processed my application were excellent at what they do.

The guy that helped me with buying my new shoes, I forgot his name ? I even asked him about paying the bill should I tell the cashier your name and he said no you don’t need to tell them anything else I needed anything else ? Great customer service !

This was the Meridian location and the first time at this store, and I even talked to the Asset Control Representative and a Manager. Not the experience you want to have going into a beautiful new store, as nobody through any department ever asked, Do you need assistance or help finding anything? Not one! My son waited over 10 minutes in the gun room to check out and not once, did anyone acknowledge him or say, we will be right with you. They ignored him. Mind you there was one guy ahead of him. That isn't customer service. We had to walk downstairs and wait again where, we waited again and it wasn't much better. The woman was rather cold. So I decided to say something because its bad customer service, its a terrible first impression, and being told they would give me a gift card, I don’t want to gift card, I’m not complaining to get money, I’m complaining because your service was terrible. This is an Employee Owned Company, And super disappointing. I’m going to be honest I don’t think I would come back. Customer Service is Everything, And you failed at it. I simply told them fix it, Customer service makes the difference between a company succeeding or failing. Theres is more to a business than a beautiful store.

I was shopping over at a few competitors stores looking for a stationary bike. Unfortunately I didn't find any good service in those stores! So I called over to scheels and got ahold of a guy named Mark (#114441) he helped me all the way through the whole service from explaining how the bike worked to signing me up for a credit card! I ended up saving money with a discount and the new credit card! He went above and beyond to help me out unlike other store employees! He's what more stores need. A employee who cares!

Always love your home decor and furniture. So unique and such great quality . Barb Vanek was so helpful and her knowledge of the furniture I purchased was greatly helpful with my decision. Also Lexi at customer service was very friendly. Scheels is always where I go to find gifts and fun things for my home!!!

Employees were right there to help from the get-go! No need to wander around trying to find what you're looking for. It was amazing when an employee on the first floor quickly approached me and directed me to the right place on the second floor to find bear spray. As soon as I went there, a second-floor gentleman asked if I was the customer looking for bear spray. Of course I said, "How did you know?" He replied that a coworker notified him electronically. A great example of employees helping one another help customers.

A great shopping experience today at Scheels with friendly knowledgeable staff, a plethora of fishing products, all ending with (I believe her name was) Billie Jo. Billie Jo was friendly and funny...just a nice way to end a great experience.

This was my first time ordering from scheels. Easy to navigate their website. Their prices are very competitive. I ordered online, order was shipped fast and I recieved the order earlier than I expected. Updates were great.

Do not contact customer service! They will not assist you. File a dispute with the delivery carrier WITHOUT your permission and simply tell you they are not responsible and to take it up with your bank. All that I knew prior to contact them. They made a situation from bad to worse and increased my stress.

Russ Spicer is an amazing person to work with! If we have any questions regarding coupons, jerseys, or payments, he always responds that same day and ensures we are taken care of. Thank you for supporting Eaton Area Park and Recreation District!

We went on Labor Day. The whole store has such a great vibe.There are always plenty of employees so there is never a wait to get help or check out.Riley helped us in shoes. He was so helpful, knowledgeable, and efficient. What a great representation of Scheels. Thank you Riley!!

Honestly, it’s my first time coming to the store and actually I purchased 12 ga Winchester The guy that took my ID asked me what did I want it for and who was I buying it for which is super uncomfortable unprofessionally maybe because I was Mexican. He treated me that way he back to the office to check my ID. Never heard from him again not even to buy thank you for buying. Thank you for coming. Nothing Customer service unapproachable staff maybe because I was only one that was Mexican and I was treated that kind of way trying to burst off the last time I come here again my name is Dario Jimenez

I don't know what Parallel Universe I was in yesterday, but I want to return there, or I wish all companies would exist there.I had never heard of Scheels and was surprised that my order from this Tuesday was on my doorstep the next day. I see they exist in my State, but not my City, so it was just a general search for the items that resulted in me purchasing. The items were packed in a Tank of a box, there was no way the items could possibly be damaged... That and service faster than a Hooker on a good night means I'm going back to Scheels.com before I check anywhere else.