Is savemoneycutcarbon.com Legit?

Second time of purchasing from SMCC. Purchased a Hansgrohe mixer tap on both occasions. I phoned through to an advisor who was very helpful (wish I could remember her name!). Delighted with the product which is excellent quality and looks lovely. Arrived speedily & well packaged. Very competitively priced. Reasonable delivery fee. Good company, Great products. Will definitely return in the future. Thank you SMCC!

I recently bought a showerhead which was listed as being 230mm from savemoneycutcarbon. On the product detail page I landed on from Google a square head was presented as expected, but on arrival it was actually rectangular because the photo listed used was taken from the longest dimension and the perspective of the shorter side was not apparent. This was misleading and has resulted in being lumbered with an ineffective shower head which doesn’t cover the body (and I’m a medium). The fact that it was rectangular should have been listed in the title and at the top of the description. Alternatively a photo or diagram which showed the rectangular shape of the head would also have cleared it up. Instead the dimensions were hidden at the bottom of of a very long product info accordion and within the specification accordion.I phoned and spoke to them, despite agreeing that the head looked square in the photo they showed no interest in updating the misleading listing or an order of an alternative square head. Arrogant company to be avoided.

Amazing customer service I really wish all companies were like this. When I bought my bulbs, SMCC was the best value but even years later, when I have minor issues with the bulbs, Steph co ordinated with the manufacturer to get replacements under guarantee. Highly recommended standing head and shoulders above others.

Good products, easy website, market prices. All good until you need customer service. Then it all falls apart. Just simply unhelpful at every juncture. Perhaps the owners of this business will someday realise their storefront is a commodity, it is their customer service which sets them apart.

Ordered a Grohe kitchen tap as they had a good price and was worried supplies wouldn’t be limited during the lockdown. It arrived and we carried on getting extension build and then got round to fitting the tap to only found the hot and cold indicator was wonky and handles weren’t aligned. An email later they set up a courier to pick up the old tap and delivered the new tap the next day. Really pleased with how Steph from customer service handled this. Well done.

Excellent product and competitive pricing to start with. Quick accurate delivery. Plumber let us down multiple times and by the time another turned up and repaired existing shower this one which was then unneeded was outside of return window. Stephanie went above and beyond and allowed me to return due to the circumstances anyway. Would happily buy again confident that their customer service is top notch!

Ordered some of the new eco-friendly home products. Surprisingly fast delivery, all packaged well. I bought the ecoegg dryer egg, beeswax wraps and some bamboo towels - all are really nice products to use. I think my favorite is the bamboo kitchen towels, they've transformed how I clean my kitchen. Very glad I chose these guys for my eco swaps!

First time bought from them, great price, friendly customer service & rec'd item promptly. Would buy again 😀😀😀😀😀😀

I found this website coincidently as I was looking for a Hansgrohe tap. They were very quick to address any issues. As the manufacturer were out of stock, they contacted me straight away to make necessary arrangments. It's shame they didn't have all the other taps I was looking for otherwise I would have bought them from them as well.

Best price I could find on a Grohe kitchen tap. Fast and free delivery. Had an issue where I made a duplicate payment via PayPal. I called their customer service, got straight through and was refunded immediately.

Great website and one of the few online companies that sold a good quality soap dish for a shower at a very good price. Impressed with the customer service and fast delivery of their products. If you require additional spares they will order these as well. The prices are very competitive especially for Hansgrohe products. I don't normally write online reviews for companies but was so impressed by the service I wanted to let others know.

Really pleased with the service. Friendly on the phone when I called up to check stock of the items I wanted, ordered online and the goods arrived promptly. I know what you're thinking... this is no more than you'd expect, right?However, I don't find this to be a given these days, having had 3 months of problems with another similar company recently which put £££s on the job.Anyway, great prices and great service. Couldn't be happier!

I purchased a Grohe Minta tap from SaveMoneyCutCarbon in late March. Within a couple of months, the tap started shedding its chrome. I have tried to contact SaveMoneyCutCarbon on several occasions to get the tap replaced and have been completely ignored by them.

Be Warned!Ordered a Grohe kitchen tap, the order process was efficient, however when the tap arrived took one look at the plastic spout and decided it looked cheap and of poor quality. I did not open the rest of the contents.I returned the tap to savemoneycutcarbon after a week of them receiving it I had to chase for a refund, they then informed me it was damaged (even though it was never unpacked).They withheld £50.00 from the refund, a complete rip-off.If I had ordered it on Amazon I wouldn't be £50.00 out of pocket!

Absolutely brilliant customer service! I had a delivery problem ( not the fault of savemoneycutcarbon ) and Steph who I was emailing, was so helpful. I can't rate her service highly enough. I'll definitely be back!

I’ve recently come across SaveMoneyCutCarbon for the first time. Placed an order but turns out I ordered the wrong item! From speaking to them on instant chat the issue was resolved and in a few days I had what I needed. Really impressed and will be using them again. Recommended.

I purchased a grohe sensia arena from them at the start of 2022 for about £1500, during the current black Friday sales its now priced as 'on sale' at £2100???

I ordered a Hansgrohe kitchen tap from this website and they dispatched the same day and I received the item the next day via DPD (I didn't pay for next day delivery). Item arrived in perfect condition.

Product delivered in quick time and is brilliant. Unfortuately, one lamp in the order was broken, however, customer service were excellent with sorting out a replacement in quick time and with no hesitations. Very helpful and friendly.

Thought I would write this review after my experience ordering some outdoor lights. This was my first time using this company but they had the lights we wanted at a very competitive price and ordered 3 x Ledvance Smart+ Wifi Floods for a next day delivery. Received an email from Grace at SaveMoneyCutCarbon informing me that they only had 2 of the lights currently in stock and gave me a variety of options. She had attempted to phone but was unable to get hold of me through no fault of her own (my own typing!). I got in contact with Grace but unfortunately we needed all 3 lights before the company would be able to deliver and so, without any issue, Grace put through a refund very promptly.Whilst it was disappointing the stock wasn't there I was very happy with the quick response and rapid service received here and would have no qualms ordering through this company in the future should the need arise.

“Great prices, great service, knowledgeable team”

Impressed with the customer service and fast delivery of their products. Had a range which was perfect for bathrooms. If you require additional spares they will order these as well. The prices are very competitive especially for Hansgrohe products. I don't normally write online reviews for companies but was so impressed by the service I wanted to let others know.