Is sara-london.com Legit?

If I could I wouldn’t even give this company one star.My order took weeks to arrive & clearly ships from China. Dress is of the worst quality I have ever seen & having read in online reviews that they charge £15 for returns, I will be giving my item to charity though frankly think it belongs in textile recycling!Don’t be fooled by the “Sara London” branding. Nothing about them is UK based. To make matters worse, I think my card details were stolen after this payment & I had someone trying to scam me.AVOID AT ALL COST 😡

Please please do not buy from here. The returns policy states returns are paid for by the customer- fair enough. Company registered in London as the name suggests but you must return to China. They offer a 30% refund and you can keep their products, you don’t want to they are of an inferior quality, not good enough for a charity shop. DO NOT BUY - SCAMMERS

Absolute scam. clothes when they arrived look nothing like the photos on the web site. Worse than cheap rip offs..... 30 day full refund guarantee. JOKE. I was offered 15% only if I returned the items at my cost to an address in Pakistan. AVOID AVOIDThey need to be shut down by trading standards.

Well, where do I start about this DISGRACEFUL Company! The most appropriate comment I can make is: AVOID, AVOID, AVOID AT ALL COSTS! They seem to be ONLY based in China (despite their name leading you towards thinking they are U.K. based) and you have to wait many days for your Order to arrive. When the goods do arrive, they bare only a scant resemblance to the Website photos and description as the material is about as cheap as one could imagine (the first clue/warning is that the garment gets posted to you through a standard letterbox and in a thin polythene bag). The Company then demand's a ridiculous sum of money if items have to be returned to them (in China) for whatever reason (as in my case). Don’t be fooled by the word ‘London’ in the name (and I would also suggest applying great caution when purchasing from any other on-line Fashion Company bearing the word ‘-London’ in its name!!!). Sara-London is NOT UK based!!! Not even worth one star in truth! You have been warned!!!!

Awful experience, dress arrived, very shoddy, no labels, no washing instructions, no country or origin. Request to return, they wanted to know why, I told them - then heard nothing, fortunately on contacting bank and explaining my experience the bank have refunded my money My advice is STAY AWAY FROM THIS COMPANY.

Really really bad products. Cheap. Sent them back with their instructions - had to pay £30 to send back to China. They didn't provide enough documentation and it was held there for months. Then when I asked about this, they refused to give me a refund. DO NOT purchase from this company.

SCAM - Ordered a dress, and a faulty item was sent and they wouldn't refund. Just offered to send another dress. Another dress was sent, which was again faulty. They then would only offer a discount from a future payment.

This company is a massive scam. The website makes out they are based in London, however this is a lie and they are actually based in China. The delivery takes months and they refuse to provide an approximate date for when it will arrive. The clothes are appalling quality, clearly made with the cheapest materials in a sweat shop. They look nothing like the pictures on the website, which are clearly taken elsewhere. There is no returns procedure, they just ask you to send them an email and then try everything possible to put you off asking for a refund - like saying you will have to pay postage back to China and they can't guarantee they will receive it etc. Overall, this company breaches every consumer right going and it's amazing they are still operating and haven't been shut down. Avoid at all costs!!

I was taken in by the polo shirt too. It's cost me £12 to return it as they wanted to refund me 15% ( principle and all). Any how APPARENTLY my return is stuck in Shanghai customs and has been for several weeks. They are doing their best to avoided refunding me. I've even gone down the PayPal help path which bizarrely wasn't at all helpful, which is so unusual for PayPal. AVOID AT ALL COSTS.

SCAM SCAM SCAM After reading the reviews of this so called SCAM company I am pleased I am not the only one taken in by them ordered a Polo Shirt it is absolutely DISGUSTING 🤮 they should be taken into account for misleading the public who buy in good faith glad I only paid £34.95 and received trash PLEASE AVOID THIS COMPANY AT ALL COST.

Absolutely disgusting. Didn't have the option to give no stars. The shirt was supposed to be a Christmas present, couldn't possibly give that to anyone. It's not even the same material as advertised. I saw it on Facebook, think they should be made aware of this scam.

I bought 2 pairs of the Stockholm trousers. They look cheap and the fabric is awful. These are made in China and sent direct from the factory. Returns at customer expense to china only. They advertise as if this is a London based company and some of the marketing is far from the truth. If you’re expecting good quality cotton clothing you are going to be disappointed.

Complete scam. Received something completely different than we ordered. Turns out the company isn't in London at all - but in China and 'for environmental reasons' you have to pay extortionate tracked return fee or you can keep the crap they sent you and they will refund 15% of the purchase price. Stay well clear.

A complete scam - bought 5 items - all 3 Polo Shirts (Levi classics apparently) are printed synthetic fibre crap - all went straight in my bin. Their 5 star Trustpilot ratings are a scam too. I’m amazed the fake products actually arrived TBH - if you’re going to cheat people out of their money by pretending you are selling quality clothing but instead making cheap nasty rubbish - you might as well not bother to even send it in the post! Avoid this company completely.

This an absolute scam… stay well clear! My son purchased some trousers as a gift for his girlfriend 6 weeks ago and still no sign. I have requested a refund multiple times but just get constant excuses! The latest is that we have to pay £12.95 for refusing delivery - no delivery ever attempted! I will be reporting to trading standards… these guys need shutting down! Disgusting!

Absolutely disgusting! Total scam. Only ordered due to their website stating based in London with great trust pilot reviews! Both of which are lies. Took 3 weeks to come from china. Will not give refund without sending back to china costing £15. They try to deter you from returning and refunding using phrases like “ Additionally, returns to Asia, given the different warehouses we use, can be costly and are best avoided.” JUST AVOID. TOTALLY.

OK I fell for it. Ordered 2 t-shirts that looked amazing. Tell tale sign - took 2 weeks to arrive and the quality was terrible. 100% polyester. Looks like material that a tent would be made from. No returns slip or information with goods. Clearly a Chinese scam. Avoid!

Absolutely awful!! Saw two mens polo shirts in here looked lovely in the pictureWhen they came they were cheap tat and clearly printed !! what a waste of 62 pounds went straight in the bin Dont buy from them its cheap rubbish

What a shocking company this is. Do not buy anything from them. I thought I was buying a Levi top and the top I received was a cheap printed top from china with no labels at all of Levi and clearly not Levi quality DO NOT BUY FROM THIS COMPANY THEY ARE BREACHING TRADING STANDARDS

Just read the reviews on this company and looks like I've fallen for it. Trusted the "so called" Trust pilot reviews on the site and didn't go direct. Hopefully I'll be proved wrong. i will update this.I also believed this was a UK company and thought delivery was via DPD. Had ideally wanted the items by Wednesday. It was only when it went through to confirmation of the order and I tracked the tracking that I realised they were based in China. Also advised 7-14 days delivery time; would not have ordered if this had been made clear.Rather annoyed at my oversight, to say the least