Is routee.net Legit?

Scammers. They stole my money after I topped up my account. No response, no nothing. Only silence. Beware, Routee.net = SCAMMERS!

Absolutely deceiving and downright robbers. Want to send sms messages through them? Yes, you can, and they are happy to swiftly take your money for it. Then, there is no possibility to actually send the messages with differentn excusess, leaving you with no support whatsoever.Then, to top it off, they explain to you that it's your fault that you can't use their services.Adding insult to injury, already 10 days have passed that they are holding my hard earned money (maybe 500usd is not much for them, but for me it is) and refusing a simple straightforward refund.Shameful. Disgusting. Borderline criminal.

Just asked a simple question in the chat and I was referred to visit a link when I was just seeking for a yes/no answer. When I asked again, I received "Please note that you can find all the information at the links". If this is how you treat your customers, I would never become one.

I am using the Route services- Waymore automation for the past 2 years and it works perfectly - SMS and Email.Deliverability is perfect.Helped me a lot with my e-shop customers and advertising my business.Very fast responses and clarifying all my requests.

One of the poorest customer service support out there. Your business could fall apart while you wait for their painfully slow, sometimes non-existent assistance.

Scam service. At first, to try this service, I top up USD5 to try and was notified that I have to wait up to 24 hours to have this balance. This is normal until I wait to next day. They ask me to inform more information about my business and ask me to arrange for a meeting on the phone to know more about me. I rejected and want to get the balance asap to try Routee service first then talk later. But they want to force me follow their rule and not listen to what I want. In case they want to do like this, they must notify before I use my credit card to top up. Absolutely scam service

Poor customer server and glitchy web interface, for every campaign I tried, never word on the first try.

I've been using Routee more than a year. Only rent here a number. Suddenly, I received an email: "We didn't renew your number due to insufficient balance.". I rented this number for all the time and suddenly lost it.I tried to top-up. Because there was not any response (e.g. payment successful, please wait), I topped-up twice, then checked my bank account.1. So there were the first problem. I wrote to the support and they confirmed my payments. I paid 5$ twice. But account balance become only 8$. Support told me something about 24% VAT. But there was not any mention about it! No mention during the payment. Actually it was, it was saying VAT = 0, new balance will be 5$. So no 24% VAT anywhere, neither during the payment nor in the transaction list. So it really looks like a fraud! Also support refused to return the amount they didn't mention during the payment.2. I lost my number. No previous notification, no grace period. And no search function in the number list to choose the same number. Finally, found by myself, I managed to rent back my number through API. But support didn't know it.3. I wanted to see my account detalization. To see the amount paid for rent a number and sent sms. But there is no such functionality. Chat support event asked me "What you need this for"! This is awkward. Chat support recommended to send an email to sales team. They can't provide me such information. Only recommendation the payments in "Financial transaction" (but it is without any VAT!!, just 5$), to see SMS logs and there is no rent number payment history!I don't recommend Routee anyone. They can't solve their mistakes and can't help you with simple request - to show you full financial details.

They closed my account and not give me acces to export my email list.

NOT GOOD COMPANY NOT REFUND MONEY !! BE CAREFUL