Is reborndollsshop.com Legit?

The dolls is so cheap looking, I wouldn't pay 10 eur for never mind 120 eur they only offer 30% refund, it's a scam

I am turning 10 years old this month and I really wanted a silicone baby doll so I found this website and my Mommy and my grand parents went in on getting it for me I was so exited it took 2.5 weeks to come when it arrived I was crying so much she was really creepy not like the picture at all she didn’t come with an infant manual or a baby swaddle this is such a SCAM DON’T BUY THIS BABY PLEASE I don’t want you to feel like how I did.

Zero stars! Well, looks like we are the latest to be scammed. Ordered a beautiful little doll ($170) for my daughter, and received a plastic hunk of junk worth $20 at best. Hands are not the same as those pictured; hair is grotesque; everything is cheap plastic (not silicone/vinyl).

I was scammed. I ordered the doll on October 5th. It was $300 USD and for that amount I was expecting it to be good quality. The website claimed that the dolls ship within 3-7 days. When the doll had not shipped within the time frame I emailed the company and they told me that they were waiting on material. I followed up and asked how long it would take to get the materials to which they responded 5-10 days. I then asked if they were certain because if they weren't I would want a refund. The next email that came back was an email with the tracking number. I am unclear how they all of the sudden had the material. When the doll finally arrived, it looked absolutely nothing like the picture. In fact, I will go so far to say the doll is creepy looking. The doll looks like it couldn't have cost more than a few dollars to make... I asked for a refund and they offered me 10 percent. We went back and forth multiple times and they ultimately offered me 50% or I could send the doll back and get a refund. Shipping from Canada would cost a minimum of $200. Given, I did not receive what I ordered, I believe they should have sent a shipping label. My daughter is devastated by this. I hope someone is able to close this business down. I am reporting this through my credit card company and will definitely be spreading the word warning people of this scam. DO NOT ORDER FROM HERE.

BEWARE !! Do not use this company it’s a scam !!! What you buy will be a poor quality piece of crap that looks absolutely nothing like what you are paying for ! They also will not offer refunds avoid at all costs

I would give this Company zero stars if I could.The doll received is cheap and ugly and nothing like I ordered!! £92 out of pocket! I have tried to leave reviews on social media but my comments keep getting deleted.Please don’t use this Company!

Bought a doll for my daughter's birthday and the one that came is NOTHING like the one I ordered. I wrote to them asking for a refund and sent them photos to which they replied that it is the same doll and can offer me a 10% refund after spending £120! Absolute scammers. £120 for a piece of plastic I can buy in my local toy shop for £5! Do not go near this company whatsoever.

So I shopped at at this site and I purchased 3 dolls already and I found really cute twins but the boy was ok but the girl looked nothing like picture and then I found a really cute girl so I got her and it didn’t look like the picture but still cute I highly recommend to buy from a Different site.

If I could rate 0 I would. Spent over $160 Canadian dollars and got a doll that is nothing like what I ordered. Site must be a pure scam and I see now that there are a lot more complaints about the same thing. How is it possible to order a doll that is advertised and get something complete different? And after reading all these other reviews they do it time and time again. I’ve sent an email to the one they provided and hoping for a refund!! Such a disappointment spending that kind of money on a doll that was for my daughter’s birthday present and now I don’t the doll she asked for!

I purchased 2 dolls. Around $450au in total. Arrived nothing like the images on the website. Material quality- very average plastic, not silicone as stated. Hair is painted on, images depict rooted hair. Limbs not flexible. Just so many levels of disappointment just before Christmas. 😪

Another disappointed customer. We didn’t realize what poor reviews and what poor product reborndollshop offered until it was too late. We ordered a “realistic” little boy doll with brown hair, but instead received a cheap plastic blond haired goblin. Or maybe it was a little girl? Difficult to tell. Really bad. Don’t order from here unless you like seeing your child sad and disappointed. Just mean people. Very mean.

If I could give 0 stars I would this company is a scam and now my 9yo is out $70 for a cheap plastic tiny knock off she was devastated she saved all her birthday money to buy what she thought was a real silicone avatar baby doll but got what looked like a dollar store dog toyUPDATE: TRIED CONTACTING CUSTOMER SERVICE MULTIPLE TIMES NO RESPONSE..THIS COMPANY IS A FRAUD USING BAIT AND SWITCH TACTICS TO SELL CHEAP FAKE PRODUCTS

Found this website and thought they were amazing for the price. Reviews on the website look real so I didn’t bother checking anywhere else… now I wish I did! Opened the box today with my daughter as she chose the doll and we could not believe our eyes. The doll is NOTHING like the one we ordered. It’s a basic plastic doll that you can buy cheap anywhere! I am fuming! Will be getting a refund asap!

I purchased a doll for my niece and the doll is nowhere near what was advirtised. I contacted the "customer support team" with picture and everything. They tried to offer a 10% discount. We went back and forth until they reached 35% off. I explained I wanted a full refund because Stevie Wonder can see these are two different dolls. They have given my a fictitious return address and although there website states they give full refunds they keep insisting on a partial refund.

Thank god for Barclaycard. I thought it was a UK registered company as per their website, they are in China, dispatched item after cancelling, delivered item into my front garden overnight via Evri network so I couldn't refuse delivery, sent me the Bride of Chucky instead of the beautiful doll I had ordered which was over £115. Thank god for Section 75. One positive for them they were always polite and responded to emails.

Created an account and ordered a doll. After that i would get an email where the subject would suggest I'm being a reciept for my order but it's all advertisements for their site, then another worth "shipping information" but again no actual real information. They give you no order number and now my "account" is not found. Fraud! Doing a charge back on my card.

The order #SKU:KSRBA463GA320'' Lifelike Black Authentic Silicone Reborn Doll Named Grace With Beautiful Gray EyesCloth Body+"Heartbeat"[$10+ Off Auto Discount], instead I received a doll from the Reborndollsshop store that I did not order. I am disappointed to know that the other company Doll Reborn is the same company as, Reborn Doll Shop. Again, this company should not provide false pictures of dolls that they do not have in their store. Clearly what I ordered and what I received are different/

Like others have said.Avoid! This is an absolute scam.Purchased a doll for Christmas for my daughter. I picked this site as it said from Australia but I now know this is a Chinese site. Did not receive confirmation email or purchase number.I emailed a week later and was told I'd be sent tracking details once it was sent. A week later still nothing so I have followed up again requesting information or a refund and obviously have not had a response.

Having thrown consumer act 2015 at them, they have come back with 25% 😂 or resend doll back to China which would probably cost more than doll, and once they have received it(never to be seen again and all money lost) they would refund the full amount. It is laughable that these companies can get away with it. The web site says they want to give there customers 100% satisfactory service.🤬🤬 They do not inform you that your original order is unavailable or give you any choice they just box another up and send it then you have all this agrevation. They just want you to go away quietly.

I really wish I researched this company before ordering. I've waited over a month now for a doll that looks nothing alike the picture and had the same response as a previous comment that the doll is what I ordered, that the clothes aren't they same because it's for show and they can offer me 10% for compensation. Has anyone actually received a refund may I ask? I'm so upset for my little girl