Is proshop.at Legit?

So far I have bought several items from ProShop and have zero complaints…they always deliver on time…everything is neatly and securely packaged…I also find their pricing to be extremely competitive…you’re my number one place for PC parts…keep up the great work!

Speedy delivery and perfect conditions of the package

The package was shipped next day at 9 am, just would like to mention tracking number, as it was not available on Austrian DPD site, until it has arrived in Germany, just on Denmark Post site, postnord.dk . It could be beneficial to communicate that to the customers in email, I was not confused as I have already read about it in other reviews. Other than that, so far I can confirm good reviews. It was nice touch to send CPU installation video, if you purchase motherboard.

Have no complains with the order process. The status of shipment is kept updated. For products that are out of stock, the delivery dates do not deviate much from what is mentioned in the website. More or less, satisfied with their service and will consider them again for future purchases.

It has been 5 days since I ordered. They sent me a shipping number via DPD, but DPD says there is no such shipping number even though it has been 3 days since they sent me the shipping number. I have no idea where my order is or when it will be delivered. Huge disappointment. Pay a few Euros more but buy products from a store based in Austria. Proshop is most probably sending products from Germany and DPD is always a mess...Update: I received the packages without any problem. The package was sent from Denmark to Austria, and with DPD... That's probably why it was too late. I still recommend ordering from a company based in AT which is more environmentally friendly and can be delivered faster.

ProShop has been absolutely fantastic to work with…I have ordered quite a few items from them…the products are always well packaged, always on time and extremely well priced…I will be ordering from them a few more times for sure!

Good price and good items

good price, fast delivery.the only problem was DPD... i was tracking the package and the delivery man was on my street when decided he doesn't feel like bringing a 13kg pack to my door and just left it to a pickup place 3 streets away from me.

Packet came from Denmark, as it was said already, but came without any problems.Even though what i bought was an old model of the LCD BacPac for the gopro hero2, it was in very good conditions.

rams I bought came opened. the metal housing is like 1 mm opened but it is straight. So i did manage to plug it in to my motherboard. Since I do not have all the parts, I haven’t completed my build. They may not work at all, they may work without any issue. But according to the package that it came in, it is clear that it cannot be done via transport. It is put on purpose, the package of the ram is fully open from the bottom. As soon as I receive, when trying to get it out from the box, one of the ram was almost fell down (thanks to my reflexes, I catched it in mid air). I have the photos and such, but I do not want to return them without trying because I do not want to wait for 3 weeks, I just want to play games. I wish everyone does their job so well. Especially with these delicate electronic parts. My first online shopping after moving to Austria. Very great experience so far!!!

All good, delivered properly and in time.I strongly recommend!

Delivery ok, I can recommend this shop.

Professional handling of the order and shipping in time.

I have purchased several Fibaro home automation products from Proshop in recent years. Proshop carries most of the Fibaro products at competitive prices, and usually ships them within days.The only downside in my opinion is the use of DPD as courier service: I have found DPD slower and less reliable than DHL, the national postal services in Germany or Austria, not to mention the Amazon delivery services.

Seamless experience. Delivery in predefined timeframe. Recommended

English: I always build my PCs on my own and it was time for an upgrade so i decided to try proshop.I ordered multiple parts, one of which was a motherboard. After installing it (which i had done many times already) i sadly had to find out that it was not working. I sent it back to them and told them it wasnt working. A few days later i got an email claiming i broke the board and they wont accept it as a warranty case. Many calls and emails explaining the situation later and they still remain on their opinion that i broke it. I know that i installed everything properly and did not handle anything without proper care, also the photos they sent me shows minimal damage that looks perfectly like a factory error and would be very hard to by installing it as you would have done more damage would you have not installed it properly. Im baffled how delusional it is to remain on such a position when the legal position is very clear that the warranty is 100% covering these issues. Also its a motherboard that is known online for factory issues.I know have to take legal actions to get my money back. Its a sad thing they are trying to rip customers off in such a way. Be very aware!German:Ich baue meine PCs immer selber zusammen und es war mal wieder Zeit für ein Upgrade.Habe mehere Teile bestellt, unter anderem ein Motherboard. Nach dem einbauen (was ich bereits oft gemacht habe) musste ich leider feststellen dass das Motherboard defekt war.Nachdem ich eine Gewährleistungs formular ausgefüllt und das board zurückgeschickt habe, wurde ich nach ein par Tagen per Mail informiert dass ich das board beschädigt haben soll und sie sich weigern der gewährleistung nachzukommen.Nach meheren Mails und Anrufen verbleiben sie auf ihrer Position (mehere angekündigte Rückrufe sind nie erfolgt, hatte nicht das Gefühl dass mein Fall ernst genommen und gerecht bearbeitet wird).Ich habe viel erfahrung beim bau und habe alles mit angebrachter Vorsicht behandelt und eingebaut, die "Beweisbilder" zeigen minimal verborgene Pins welches man kaum schaffen kann da man wenn man sich falsch verhält, mehrere pins stärker verbiegen würde, auch ist das Motherboard online bekannt des öfteren Fabriksfehler zu haben. Das Gewährleistungsrecht greift hier in jedem Fall und es ist eine Frechheit wie man in so einem Fall behandelt wird.Muss jetzt den zeitlichen Aufwand aufbringen und rechtliche Schritte einleiten um mein Geld zurück zu bekommen.Traurig wie man behandelt wird. Vorsichtig sein!