Is private-case.com Legit?

Not happy one bit with my product, Firstly when I am typing on screen keypad, I have to click 2/3/4 times to get correct letter from it I am trying to type. Awfully annoying! Secondly when listening to voice notes or speaker on phone, the screen would turn black because of case not sitting right on phone. Thirdly, I have to take front screen off the case to type things into keypad without issues pressing it 2/3/4 times to get correct letter. Very unhappy & would like to speak with someone from customer service.

I ordered a private case for my iPhone 14 Pro - I opted for this rather than a screen protector having seen people raving about it on social media.Within the first few days of the case being on, the screen had cracked. I typically wouldn’t mind, but having paid £22 for the case, I contacted private case about it. All in all, they took a while to respond but they actually sorted the issue really quickly, sent out a replacement and all was good.Again, I put the new case on a few days ago and the screen already has a chip in the bottom corner and a crack which extends across the whole screen. My phone has only been in my handbag/gym bag and hasn’t been dropped.Essentially, I found the customer service quite good really, but the cases are NOT durable whatsoever. They do what they say on the tin and the privacy screen is really good, but they last a couple of days if that, and for £22? I’ve purchased some privacy screen protectors on Amazon and have just been using those instead.Until these products are made to be more durable, I definitely wouldn’t recommend, as they will last a few days if that.Order #52053

Advised the company (within 14 days of receiving, per their refund policy) I was unable to use the phone with the case on as my phone does not register basic touches. You have to press extremely hard to register the touches on your phone through the case's thick screen, making basic tasks such as texting or adding a contact practically impossible. The company asked me to asked for further information which I provided shortly thereafter. For the following 3 weeks they have done nothing but ignore. With hindsight, they will not be providing a refund - they are scam artists & I should have checked this website first. I have submitted a complaint with my local consumer protection agency along along with the ICPEN - I encourage all to do the same.

I bought a case for Christmas, it arrived, was flimsy and cracked, contacted customer service. They asked me to send photos and promises to send a new case. Never received… contacted them again and again on several platforms asking for a refund. No reply. I won’t give up! But please save yourself the hassle and don’t order from them.

When the case arrived I thought it was great, but it soon showed signs of cracking so I contacted the company who said they couldn’t refund unless I bought another one!I think the case is flimsy, it also takes a lot battery due to having to use a lot of brightness. I wouldn’t recommend and feel I’ve lost money!

Wish I’d looked it up before wasting £24 on this. - no back camera protection - comes in an absolutely awful box - takes 10 days to arrive- can find cheaper, similar products on Amazon- deletes bad reviews from instagram

Absolutely dreadful product for the priceA plastic shirt button in the same pocket cracked the screen protectorI’ve only had it 3 days!

Product came as promised, so 1 star for that. Everything else about it is abysmal. Even though the casing itself is supposed to be simple to take on/off, I was unsure if I was about to break my phone trying to fit it inside.Looked like the screen was about to fall off anytime while using case and the screen protecter mechanism only worked if I deliberately tried to conceal my activity on phone from others

Zero stars if I could. Ordered a case, it was broken reached out to the customer service team they said they would said me a new one but I refused as I was flying out and asked for a refund. Sent evidence of it being broken as they requested this and then went radio silent on me. Had to call my bank to get a refund. Avoid this fraudulent company

This case is so good! No more people snooping on my phone and I’ve dropped it several times and it’s protected my phone very well!

The case itself isn’t all that great. Firstly the front screen protector is blurry, so sometimes I have to re read what I’m reading on my phone, also, sensitive touch isn’t sensitive anymore, I have to press again sometimes and typing is quite hard, overall. It’s crap .

Phone case arrived broken. Emailed for a refund to which they replied saying they’d send a replacement. Despite multiply emails now no replacement or refund. Now not replying to any emails - direct or through their website. This company is a scam.

Terrible qualityPoor quality materialArrived chippedScreen cracked within a dayCheap materials Asked for a refund - wanted me to ship it back to the UK and wait 10 days for a refund approvalWhich would be more cost, without the guarantee of a refundAVOID - iiCASE does much better quality cases for similar price or cheaperShould’ve stuck to what I knew.

Bought 2 cases. Worst quality thing ive EVER USED. Full crack down the screen in 3 days.. didn’t even drop it.. IMPORTANT - Overheated phone dangerously and had to remove it from phone number 2 - literal fire hazard. nothing like the advert at all.

Don’t buy - lasted 3 weeks where I dropped from a low height and cracked everywhere, better off having nothing on your phone than having this case. Customer service offered nothing for a refund or a free replacement given the short time I had the product. Rubbish all round.

Avoid. Avoid. Avoid. Requested a refund as case completely blocks signal. Returned case to return address given. No refund received. Seller won’t reply to any emails. Deletes all comments from social media. Scam. Don’t waste £25.

Best case I've used! Have been looking for a good case for a while and stumbled across it on an Instagram ad. The quality on it it great & the privacy screen is so cool!!

They sent the wrong case and are now ignoring my emails. The case that has arrived looks cheap and flimsy and took nearly two weeks to arrive. This company is a sham and is best avoided. I'm going to do raise a chargeback claim against them and advise others to do the same.Edit - my visa debit card dispute case has been successful. It was very simple - fill in a form and attach the email chain with these scum bags and a brief explanation of how they had scammed me. Everybody should do this and they'll soon give up robbing people!

Product looks nice but provides absolutely no protection if dropped. Within a few weeks the protective case cracked and splintered despite product description. When asked how this can be fix I was offered a 15% discount on a new one. What a joke. This company preys consumers via internet marketing. The product was just garbage. Avoid.

Ignore this waste of space at all costs. Poor item Can’t use Fakes reviews on their website Probably paid for their followers Needs money to get on the properly ladder.Done even bother asking for a refund, their scammers who need the money to pay for targeted adverts.