Is playalberta.ca Legit?

I just wanted to buy Lotto max tickets online for a office pool, spent hours picking numbers to find out It takes more time to verify me (2 days) and the draw for the lotto was in one day. They should let you know these things instead of wasting your time. I deleted my account and will never play there.

Advertise 300 plus live tables but ,international tables are always blocked due to geo location not allowed. This is a Alberta site why include international tables if no one in Alberta can access to play them. Fake misleading Advertising and information. Told support about problem said clear cache, that does not work . Don't false advertise or put games on your site that no one in Alberta can access.

Terrible site. They accept promo codes when you make a deposit, don't pay out the promo bonus and then claim you're not entitled to it. If a promo code is accepted, it should be paid out. People are making deposits on the understanding they will get the promo bonus. They also have cash bonuses that are supposed to be paid for live blackjack and sports betting. I have been having an issue for about a month where they stopped automatically paying out these bonuses to me and will only do it after I call customer service every week. I think they do this deliberately hoping you won't fight them over it. I also have received free plays that the site won't actually let me use. They appear to be a very dishonest and disreputable site to play on. You would think a government run site would be better than this.

Reading the comments and Wow! Echoing my thoughts as well. Especially that they advertise Gov Regulated and still seem a little shady. Must be regulated by Federal Liberals...The Bonus Games are ridiculous.You would think that earning the Bonus Game entitled you to a nice win . with regularity Bonus rounds often payout less than x10 of wager. What bothers me most is BigWin fanfare. Ill be the judge of that...Don't need the Casino singing and dancing over A $12 Big Win on a $2 bet..The Disingenuous reference to "You Win" when the payout is less than the original wager. The regularity that $1.00 bets get paid 20 or 40 cents. The single pays on games that have win clusters removed and new tiles added. seldom do you get more than 2 wins.. Maddening.. cheap poor payouts. No streaks.. if a spin gets you a 20:1 payout you are guaranteed to lose the next 19 spins. Increasing your bet midway thru a game is a guarantee for losing. It stops wins. Decrease your bet might improve your winning percent slightly but difficult to generate a nest.it is hardly a level playing field. Blatant. Violate fair play agreements when assessing wins that use more than 1 wild tile.( 3 plus 2 wilds should pay out 1x3 2x4 1x5. . They pay 1x5) ..when it first begin it was alright and seemed legit.. not so much. It's a chickenlittle casino afraid to pay

They kept declining deposits that were Verified by my bank. Bank approved every single deposit but PA said it was declined and in the end, call your bank was their response. I told them what was said all 3 times I contacted a human with a voice. PA didn’t offer that respect. Beyond frustrated! Had to give them 1 star as it wouldn’t let me give them none.

Wow worst customer service ever. The lady on phone sounded like she needed suicide intervention. Wth.. the site is a bate and switch.. give you a lil jackpot then at over 200 spins at a good amount like $12 a spin and just dry and nothing. Now how do you spin 200 times an win not a thing. This sight also keeps your own algorithms as no one else can play a machine like in a real casino. I spent over $100000 here thinking I was gonna win that fast jackpot of $6000 like I did in the first 3 days of play..nope they scammers

The casino games truly suck, they don't payout. After spending 3000.00 ifyou expect to get a return go to another online casino don't go to play alberta unless you want to be guaranteed to lose your shirt. They lie they cheat you and don't have the payouts they claim and just sit back and fill there pockets. Go to jackpot city, yukon gold or any other site if you want a fair payout playing experience.

A game froze on me and I couldn’t play anymore. I tried playing on other devices but it told me I had to play on the original device. The game wouldn’t play on that device, it would just crash. I spent so much time emailing Play Alberta and was constantly told they were working on fixing the problem. That was a lie. It’s been 3 years and they did absolutely nothing to get me my money. The last email they didn’t even bother to fill in the form email: Dear Player,Thank you for contacting us via email. My name is Agent First Name, and I would be happy to assist you!We understand that it is frustrating that your issue has not been resolved. At this time, there are no updates regarding your issue. .​The cause of your issue is currently unknown. We appreciate your kind patience as our engineers work to resolve this issue. When the issue is resolved, you will be notified. In the interim, we express our sincere apologies that you have had this experience. We hope to get things back up and running for you soon.

this casino is garbage just like any other casino in alberta dont win nothing ever i will never play here or any other casino again from alberta never win why play

Stay away from this site. Their online live support are run by individuals who have no understanding of assisting you with your inquiries. My last interaction with them, I was asking them basic questions, and they could not give me a proper answer to (why my maximum bet was automatically set so low), and they ended the chat abruptly with me. I can tell you that is the first time that has ever happened, and it happened on playalberta.com. There are much better and legitimate site to play on with fantastic online live chat support.

They display RTP % but it is a lie. I have these slots a chance and even when you hit bonus rounds it doesn’t pay all that great, and that is a big IF. The last slot I counted how many times I almost hit it. 14 times and bonus never hit. You would think government regulated website would be legit. NOPE. Thieves. Might as well burn your money than play here.

I took a 15 spin bonus for a deposit. I made one a total of $15 on it, then. I went and played another game for a long time. I ended up winning $272 on that game. Then when I went to withdraw it, they would not let me do it because I had the bonus game and I had to spin like I don't know a million more times to receive the money. So then I canceled the bonus off my debt and it took off all my $272 and brought my balance to 0, so I'm warning.People don't take no bonuses or free spends from them.Or you'll be spinning till you die.Thank you

Nice casino and sports betting website.nice jackpots.i am giving them only 4 stars because they don't have a poker room.overall trusted betting site.

I made a 100 bet they processed it twice I didn’t notice till I went to go use my Acct the next day called them and they basically told me too bad I asked to speak to a manager and was told no I’ve never bet more than 100 why would I make the exact bet twice in a row I would just have made one 200 bet im switching to a diff betting platform

Date of experience: April 02, 2024