Is parkrideflyusa.com Legit?

We prepaid for parking at Oakland’s Park n Fly location 5 days ago. When we arrived with out QR code, the lot attendant informed us they do not accept ParkrideFly USA vouchers. They said it’s a scam. We checked the website and there is no phone number. The customer service email bounced back as invalid.

We were nervous as we have never used this type of service before. We were very pleasantly surprised as we pulled into the lot at 4:30 AM, were greeted immediately, told where to park and were picked up almost immediately. We were taken right to our airline entrance. When we arrived back, we called the number and we were picked up in less than a minute and returned right to our vehicle. Great experience - will definitely use again!

Park here whenever we travel out of LGA. Never have an issue, nice customer service, van to airport on demand. Sometimes a small wait but never anything too long. Close to airport. Reservations a must.

Reserving parking was very easy as well as actually parking the car. We had prepaid which made a world of difference. Unfortunately, our flight was delayed by two hours and we were not able to pick up our car when scheduled. This resulted in more fees (☹️) for us. There was also some confusion about how to exit because the machine would not take our barcode. On the plus side, when we retrieved our luggage, all we had to do was text and someone came right away.

I have an frequent parker account, but it would not accept my password. I wanted to get points for my upcoming parking event. It did not accept my prior acceptable password so I tried to get a temporary password, but it was never sent to my email account (even though it says a temp password was sent). I tried several times. Could you please see why I cannot change my password?

Great lot parking overall; the attendant was wonderful upon our arrival and departure after we returned from our trip. My only complaint is the shuttle driver - he drove a bit too fast on the way back from the airport taking us to our vehicles ; tossing us around in the shuttle.

***** Lowest rates @ Philly int’nal and trust me when I say, I did my research. Lol. Transaction was seamless from the ease of reservation, shuttle, departure, arrival, pick-up and prompt return delivery of your own vehicle. It was running & waiting for us when the shuttle pulled in. They packed our luggage back in the car & we were out of there in less than 5 minutes. I kid you not!!. Theee quickest service I’ve ever received at a park/fly business.

Everyone was super helpful from arrival to leaving the lot. I had a ticket from a 3rd party reservation so the code wouldn't scan. A man was super helpful and kind and helped me get in the lot. When leaving, I had misplaced the code that he gave me and the woman checking me out was super helpful and kind as well. The drivers were also very positive and helpful. Thank you for helping a stressful day be less stressful.

I didn’t have any problem booking a spot, but I am worried about not receiving a confirmation yet. I do see that I will receive a package with my information but would like a e mail saying for sure that it is booked.

Needed to change days on reservation. Called number, received message to email which I did. No person answers phone. No response to email. Guess you have to dispute it with credit card company, then find other parking service. Wish businesses would recognize that if you're calling, you would like to get more than an instruction on how you can spend EVEN more time completing what should be a simple request.

Customer service was not really available by phone. I needed to cancel my reservation. After some difficulty located the appropriate place on the webpage to do this, it said to call their customer service line. When i called, the recorded message said to send an email. I did, but have no indication yet that the reservation has been canceled.

Online booking was easy, then the parking and shuttle were mostly easy too. There was an issue with the kiosk that scanned our printed booking though and a lady waved us through as we were first parking. But then as we were leaving, the same issue was still present and the guy checking us out had to work rather hard to get the reservation read and sorted. He did though and we were still only charged the initial booking. Would have been nice to sort the issue at first though so it didn't take so much extra time.

Very easy to make reservations. Friendly and helpful staff. Due to flight cancellations we returned five days later than planned and there was no issue leaving our car longer. Prompt pickup at the airport.

I haven’t had an opportunity to use the service yet. I haven’t received my receipt or confirmation number for my upcoming trip on May 25, 2021. How you’ve charged my credit already. Please advise.

Easy to use. But does not retain some info on account. I always have to enter my AARP info. Even when I access through the AARP app. Other than that, we appreciate the convenience to reserve parking using Park Ride Fly USA.

I've always used Expresso in the past but found a better deal through you and AARP. Everything worked out well. Parking readily available, drop off prompt, and pick up was sitting there when we arrived. Drivers were courteous and I couldn't be more pleased.

Best parking garage for Ohare that I’ve experienced thus far! The bus was already at the bus shuttle parking spot once we got off our flight. No wait or anything! Highly recommended!

I found it very frustrating that you don’t get a copy of voucher emailed to you and have to know reservation number to retrieve it from the site. I cannot sign on because it keeps telling me password is incorrect and I never got temporary password when tried to reset. If I could just retrieve a receipt email instead of all the ones asking to do this survey you would of gotten a better survey.

They provided a great service. The only complaint I have is that I was not aware of the drop off location at terminal one. I thought that we were going to be dropped off in departures. It was quite a long distance between our drop off and the actual departure area in the main terminal.

I bought a reservation on line , never got a confirmation !Arrived at parking location attendant could not find my reservation nor my records .Had no choice but to park anyways .I was told to go online and try to cancel the reservation within 3 hrs or I will be charged .The website was down and could not get through !My credit card was charged.Please help sort this mess up .ThxJA