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The gentleman who called me was very professional and quick in resolving my issue. He explained me everything and walked me through the process step by step. I can definitely recommend papernest to others.

Highly recommend. Managed to open a new electricity connection, get a new deal for mobile network + internet fiber and much more in just 1 phone call.

Date of experience: December 06, 2024

I would like to thank Nezih at Papernest, as without his help I don’t feel that we would have achieved sorting the electric connection for our daughter’s flat. He was very patient and took us through the process step by step and we can’t thank him enough.

I talked to Julien about my electricity contract. He was very prompt and informative of the process. I find all the staff to be very attentive and helpful with requests.

Melyne was of great help. She had a lot of patience with my limited availability to call in order to arrange everything related to my move and she managed to get electricity and internet arranged within only a couple of days. Very kind, polite and helpful person.

They helped me define if my consumption was adapted to what I was paying

A lifesaver! Helped me navigate the bureaucracy to set up insurance, electricity, gas, and WiFi in the new apartment.

The whole English speaking team was outstanding! Knowledgeable professionals speaking English well, explained everything in detail, followed up when they said they will, kind and courteous. Highly recommend !!!

J'ai eu d'excellentes explications qui me permettront de faire des économies sur mes factures. Je suis ravis. Merci Papernest

I was recommended to use Papernest through Garantme while searching for an apartment in Paris, and I am so grateful for their service! They made everything easy and seamless and stress-free, and I felt like they were my guardian angels throughout the whole process. I certainly would not have been able alone to accomplish everything they helped me with due to my limited French. I am especially grateful to Jordan at Papernest for his kindness! I would recommend Papernest to anyone who is moving and needs assistance with setting up utilities and services.

I’ve lived in France for 7 months now and this was the first time someone has helped me so thoroughly with the documentation. Highly recommend this service for expats and foreigners. Thank you Papernest and Julien!

They have been good in advicing the right contract. My electricity and Gas transfer was done smoothly.

I don't speak French and it was a really good help to find the best offer and subscribe to service. I already recommended for other two friends.

My issues were swiftly attended to and Saiif patiently took me through all the process .

Very nice in communication. very helpful and calm, but I forgot his name. He was a patient man and assisted me very well

They helped a lot, all the main cares for a foreigner don't understand the language and services in France. They worked as a friand.

They made me change electricity company twice without informing me all that it involved to change to each provider. They made a mess with my bills, now I’m paying more than what I paid before. No one takes responsibility when you call them, I will not use this service again.

Thanks you for réduction of my monthly payment for electricity bill , Octopus energy , thank you

la personne qui m'aidait était très serviable et m'a tout expliqué très clairement