Is opticontacts.com Legit?

Super pleased. I have had contact with a number of customer service representatives in the last week. All patient, kind and thorough. Mark, Paul and Emma are the names I recall. I believe there was one other, but I neglected to write down her name. I ordered a year supply of contact lens. If the rest of the process goes as well, I will be a returning customer.

I had several issues with my contact order and was getting frustrated, although not necessarily Opti Contacts fault. I worked with an AMAZING customer service rep, James, and he did what reps SHOULD DO...FIX THE PROBLEM, MAKE ME HAPPY!Folks this is a rare guy, wish all reps were this good and caring to fix the issues. I have to say, I was frustrated after a very long day, but he talked me down, did his thing, and I thanked him over and over again. HE NEEDS A HUGE RAISE!

I have ordered for my daughter on september 5th and it said i would recive them in 3 to5 business days. On september 11th i received an email saying i would receive them in 3 to 7 business days. Still have not received. And i called this morning and had to leave a voicemail for call back...no customer service available. What if i jacked them around on payment?? Im giving them till 10 cst before i take further action

I had an excellent experience with Opticontacts.com! Their customer service is extremely responsive and their staff is friendly and genuinely committed to ensuring customer satisfaction. The website is easy to navigate, making it simple to explore their wide range of products. When I needed support, they provided prompt assistance and offered great alternatives. I highly recommend Opticontacts.com for anyone in need of quality products and outstanding service!

There was a mistake with my shipping address and caught it when I got the shipment confirmation notifying me that it was en route. I called Emma and she resolved it quickly.

Exceptional service. Chad was extremely patient while I searched for my current prescription and other important information to complete my order. He also honored the price I found, which was cheaper than what I found on the website.I’m very pleased, that’s for sure.

Great customer service thanks to James. I was having trouble loading my prescription on the website and James helped me over the phone. James was patient and professional!

Justin was amazing!! I only have one left contact so ordered more and then panicked as what if the left contact breaks!!! I have glasses but hate to wear them.Justin was professional and took the time to research and expedite my order as I really need a supply of left contacts.Thanks Justin and Opticontacts as excellent customer service is hard to find these day and you exceeded my expectations!!Great job!!

James was incredibly friendly and thoughtful. He recognized the urgency of getting my order processed and was able to offer a couple options and expedited it. He not onlt provided me with excellent customer service, he went on and beyond. I'm really grateful James took my call. Wish there were many people more like him.Looking forward to getting my contacts this week.Thank you James!

James is a wonderful wonderful asset to this company. He was so helpful and knowledgeable, I must say I’m quite impressed with his personable demeanor AND professionalism. Excellent customer service. If I could give him 20 stars I would. He’s such a great representative of opticontacts that they get 20 stars too for being smart and hiring James :D. Ive only had great experiences with opticontacts and if theres ever an issue, I know now that I can simply call and they will instantly take care of it. This was the only issue I’ve had and it wasn’t even their fault. Love the company even more after James helped me!

James was great. He listened to me rant about eye doctors and how they get lick backs by prescribing only certain brands. You should not be tied to a brand. He helped me and i got the contact lenses ordered. Thank you james!

Part of order was missing from original shipment. I contacted your representative, and the missing item was promptly sent out.

So the price has gradually gone up which I don’t appreciate Also my left contacts are constantly tearing apart into pieces in my eye It’s very painful Never had this experience before

Great customer service quick and easy solved my issue right away. Look forward to ordering my contacts.

I recently purchased contacts from OptiContacts.com, and the entire experience was great!I was a bit hesitant due to some of the reviews expressing concerns about the expiration dates, customer service, etc., but I can tell you all was good. The contacts may have expired a bit before other sources, but way beyond what you would wear them for anyway. i.e. you should wear them within six months and they expired years in the futureI was also skeptical about their prices. They were lower than about anyone else I could find, so I thought there could be problems. However it was just the opposite. I did have an issue where my doctor gave me the wrong PX, but OptiContacts was great about refunding my money on the unopened boxes and were quick to help me get the right ones.This may sound like a fake review, because it is all good, but I can tell you it is totally legit. Actually, I rarely take the time to do a review, but this experience was so good, I felt I needed to.I have found a source for all my contact needs as long as they are in business, and continue with their competitive pricing and outstanding customer service.

Order #18455296 Thank you James for your kindness and attention! I always order from OptiContacts because they tske good care of me and ship my contacts fast. I am grateful for your services. Cheers👍

I have called customer service twice and both times the people I spoke with have been super friendly and resolved my issue immediately. I will be using them again.

I’ve been using Opticontacts since 2018 and they consistently have the best prices on my lenses

I needed to exchange several boxes of my last order for new ones with my new prescription. Francis made it extremely easy for me. 10/10 would recommend!

Saw advertised price on contacts with a coupon for $15 a box . Went thru the whole process of ordering get ready to check out says total is $111 total. Then hit ship order and then that page said $247 .They added on a $89 processing fee and $19 shipping . So I then wanted to find out if they charged me $89 processing because they gave me coupon discount so I made an order without using a coupon paying full price for contacts and the processing fee dropped to $14 with free shipping . So they are false advertising because if you use coupon code they get it back by charging you a high processing fee . The contacts were the same price either way. This practice should be against the law