Is one4all.ie Legit?

Just had excellent experience with Silvia from One4All support team with two One4All cards I was having an issue with. Great customer service!

Absolutely the worst customer experience ever. Couldn’t register the card due to a technical fault at their side. Despite emails and phone calls, no response or action taken. 11 months on, discovered they cancelled the card in January 2024. Not informed. No apologies and still waiting on a new card. No response following formal complaint. Repeat requests for ID, card number and Photos together with proof of purchase. This information was submitted on their platform 4 Times. Dealing with many different personal. Useless company.

Would not recommend at all, waste of time and money if the card is not used straight away they will keep taking fees also when you try to use it most places seem to have issues with the card too, too much hassle not a good gift idea at all 👎👎👎

Best customer service. Called to get advise on an issue I was have logging in , the lady had great patience and went through the steps with me , it could not be resolved so she offered to post the voucher to me instead . Very helpful laura perez and thank you .

I had problems with a number of digital gift cards and wasnt able to find a solution. I eventually spoke with a One4all service advisor.They were very patient and understanding in finding a multistep solution to convert a number of them to physical cards without any fuss.

Would not recommend these as a gift. The balance diminishes very quickly if you don't spend when you receive. Support your local community and stores and buy vouchers directly from them. They won't take the money from your card. Checked 2 cards I received as a gift a couple of years back and both have 0 balances. The expiry dates on the cards are June 2025 and 2026

I use it often, I don't like using my credit or debit card so these prepaid cards are really good. I mostly use the digital one for myself and physical for gifting. But it is pretty handy to gift a digital card too.

One for all restaurant vouchers are a joke, none of the advertised restaurants would accept the card, Its impossible to use. AVOID AVOID AVOID

Cannot check balance. I am in ireland with an Iish mobile and the text to check balance will not work - it keeps failing. The number given to check my balance is not recognised by the phone system either.

From the very first contact with One4All Help, they have been brilliant in helping to resolve my issue with my One4All gift card. Very responsive and very helpful! I cannot fault the customer service I have received over the last few weeks.

I'm having to edit this review because one4all don't understand that they have sent me first Xbox code. I get response saying we resent the first code. However I am complaining because I bought 2 , 15 euro codes and only the first one has been sent twice. Not the second one where is my second code this feels like a scam.

Case CS14130474It's been almost a month since I have a gift card that I cannot use After speaking to 3 agents, having email. conversations with another 4.I can safely say, this is the worst customer service I have dealt with. Promised call backs that didn't happen, now I'm getting emails asking me to wait longer. The team either have no idea what they're doing or just don't care. I will have to ncall today to escalate this once again. Shameful

Great customer service Every person I delt with were all willing to help one 4 all customer service keep up the good work

I had a query regarding getting my digital card and I rang the help desk. The person stayed on the phone and went through what to do step by step until I had completed the transaction.

Excellent serviceI had a very pleasant call with Yeni Perez who solved my query within minutes. She was polite and professional, it was a very good experience. Thanks Yeni!

I should have read the reviews before purchasing. I have purchased a digital card for a gift for someone else. It tells you to purchase first and then you can modify . I purchased it and now I am finding it impossible to modify it and forward it as a gift . Won't be purchasing another one !

The worst card ever they rob your money seriously if u buy this cards your an idiot . Stay well away daylight robbery how in this day and age is a company still allowed operate .

Absolutely terrible not the first time this is happened. I feel like I have been scammed by one4all. Because I recently purchased 4 seperate gift codes from Xbox using my physical one4all voucher cards online using there website. They said they would send me a confirmation email of some sort absolutely nothing. Tried to get in contact could not I don't know what to then to complain I spent a lot of money on these codes and not one has been sent yet absolutely disgraceful and would not recommend I don't know how to get a refund either so my money spent is gone no thanks to One4all. If anyone could help send the codes please do but for now the complaint stays up as nothing has been done.

Recieved a gift voucher a while back, went to check the balance on their App and noticed that they've been taking -€1.45 off every month as a "Fee Card Management" (Maintenance charge).What a complete scam...Never again!BTW: I've sent 3 separate emails to helpdesk email address provided looking for my refund of the €30+ that has been taken off my voucher and still no response...

DON'T BUY FROM THIS COMPANY!!!THIS IS NOTHING BUT SCAM!!!I GOT THEIR FAULTY GIFT CARD FOR 5 YRS OF SERVICE IN THE COMPANY FROM MY COLLEAGUES.CS SAID THAT PERSON WHO PURCHASED CARD CALLS AND THEN I HAD TO CALL THEM AGAIN TO CONFIRM THE SAME BY PHONE AND EMAIL.WE HAD TO CONFIRM LIKE 7 TIMES THAT WE WANT REFUND!!!AFTER THEY SAID THAT REFUND IS PROCESSED NOW THEY ARE ASKING 8€ FOR MISTAKE AND HASSLE THAT THEY CAUSED AND ASKING MY MANAGER AGAIN TO CONFIRM THIS AND THAT??? THESE SCAMMERS SHOULD GO TO EU COURT FOR CUSTOMER RIGHTS!ENDLESS RUNNING OF CUSTOMERS BACK AND FORTH BECAUSE OF THE MISTAKE THAT THEY'VE CAUSED AND ASKING MONEY ON TOP OF THAT???BEWARE!!!