Is officemax.com Legit?

So, I go online to buy a new office chair, place the order, and head to the store to pick it up. One employee goes to the back to retrieve it but returns to tell me they are out of stock and that it can be delivered by 7 PM that night.Frustrated, I return home and attempt to contact their abysmal customer service, only to be hung up on twice. Determined to resolve the issue, I drive back to the store. A mile from the store, I receive an email stating that they no longer carry the chair. At the store, I get a refund and am told it will be credited to my card within 24 to 48 hours.When that time frame passes without a refund, I call again and am told it will take 5 to 7 business days. That period elapses, and upon calling again, I'm informed it will take 7 to 12 business days. Outraged, I call once more and am told a "check" will be mailed by July 28th. I wait and call after the 28th, only to be told that the store should issue the refund.Returning to the store, now furious, I am told to call corporate and threatened with arrest for trespassing if I return. Speaking with customer service again, they claim a check was issued on July 1st, but it has never arrived.DO NOT SHOP with this company. I went to Staples, and not only did they have the chair I ordered online, but they also delivered it the same day. The same chair this company advertised was at my home two hours later.Now, the customer service rep is allegedly escalating my issue to someone else to locate my check—a blatant stall tactic. I'm supposed to get a call from the escalation team in 24 to 48 hours, another delay to get me off the line.They essentially sold me something they did not have or carry but advertised as available, then refused to return my money. This is fraudulent behavior, plain and simple. I have filed a complaint with the Attorney General of Oregon and my bank. Selling a product you don't possess and refusing to issue a refund is not only unethical but illegal under consumer protection laws. This company’s actions constitute fraud and deceit.

On one hand, I go to Office Depot every time i need office products / supplies lol however. I also hate myself afterword for paying their high prices when i could have bought off amazon for much cheaper

OfficeMax/Office Depot are still around if you're in a major city. Although their prices are a little higher than Walmart, Staples or Target, they often have clearance special out front with some great deals. I bought a great office desk for $90 that used to cost over $400. It had a couple of blemishes, but nothing a marker couldn't cover and was a great find.

Sender falske fakturaer på produkter, der ikke forefindes på hjemmesiden. OfficeMax har konti i Montenegro og deres betalings krav er i euro, men de er lokaliseret i Australien i følge deres hjemmeside. Pas på! Watch out for this company! My Firm is getting bills for products we never ordered. They are located in AUS but are using af Bank in Montenegro! You have to pay in Euros! I´ve serch for the products they claime us for, they do not exist. Strange!

Placed an order and got confirmation on screen. It never sent the confirmation email and when I contacted them, they said that they didn't have the order on their system. However, it is showing on my credit card! Would not trust this organisation again

Went to the Battle Creek location. The lady behind the print counter was rude, I was trying to get help and she kept getting on her phone. While talking to me, she SAT DOWN? I was trying to get color copies and she even looked right at me and yawned. Sheesh....

Very very bad experience for the second time in a year. They tell you to hurry up and place the order and you can get the product the next day. In both cases for me they lied, even to the degree of saying they were at my home for delivery but I wasn't there. Next day? That's a lie! In both cases many days later still no product. The company is a loser, stay away.

I don't mind shopping here if I can find a good deal. Unfortunately those are usually few and far between.

Invoice for product we never ordered

Phishing. Trying to get people to pay for a fake product.

“Worst "service" ever! Sophia needs to be fired!”

The absolute worst customer service I have ever received in my entire 35 years of existence. Sofia, the cashier in the print section in the Garner NC location was incredibly rude. I thought maybe she was just having a bad day. Nope, she was even worse today. Have already filed a complaint and won't just let this one go. She instigated an already tense situation. 10/10 she needs to be punched in the face. Sofia, if you see this, please find me, you have all of my information in your system. Call me. Show up. Locate me on Facebook. Whatever your preference. Would love to teach you how to keep your mouth shut. Tip for consumers:Sofia is the worst. Truly. Products used:Printing services Service

“Poor warranty and poor customer service”

Bought two office chairs from Bend, Oregon store. The hydraulic failed on one in less than a year. Called warranty department, the said it would take 10 weeks to get the part replaced, store happened to have one, but was not sufficiently staffed to fix. A large Tip for consumers:Buy from membership store next door. Far better service and warranty. Service Value Returns Quality

“Does anybody work here?”

Just left the OfficeMax in Columbia, TN. Pretty sure there was only one employee working the entire store. Was going to buy a new $400 printer. Waited at the cash register for 15 minutes. NOBODY ever came. The one employee I saw was doing the best she could over in the copy center helping like 3 different people. Me another customer we're waiting at the cash register... no one ever came. Seriously, you've got a 30,000 sq ft store and one person working the whole damn thing. I'll order my printer off Amazon I guess. The Regional VP of operations should be fired. Terrible

“Low inventory and the store is not very clean anymore.”

I try to shop locally but as these young kids come in to run things in our local store. We have low inventory and the store is not as clean as it once. Our store is always low on items and you can't find things you need. That's why I've started ordering online from other companies. Sorry, but you need some people in there that know how to keep stock up and have manners.

“HP color ink for Envy 7640 printer”

I was left on hold X2. Nobody came back on the phone after asking if they had ink in stock. Website malfunctioned X3. I'm surprised this company is still in business. In 60 seconds ordered fro Amazon for delivery to my door in 3-4 hours. OfficeMax? Never again!

“QUICK SERVICE”

I ordered 2 Blodgett single phase convection ovens. Staff and delivery persons were all extremely helpful in assisting me through the shipping, processing, and receiving steps along the way--going above and beyond to give excellent service!

“POOR CUSTOMER SERVICE”

Robert Bass exhibits zero customer service, making empty promises and not responding or following up at any time. Guess the purchase of $4000+ worth of office furniture means ZERO to them! I am very disappointed! He absolutely ghosted me after I purchased SEVEN office chairs, after he said he would make every effort to get a discount approved! Tip for consumers:don't expect Robert Bass to be of any help to you Products used:SEVEN office chairs $500 each Service Value Quality

“Uninformed Mask Nazi. Lost all three of my companies Business.”

Went yesterday into the store at Riverview shopping for software and supplies and was asked to leave because I would not wear a mask. They lost my business yesterday and all my future business. How stupid can the CEO and his employees be?... Do the damn research!

“Horrible Customer Service”

I came in to pick up some laminating I had done. Upon entering the store it was a ghost town. There was no employee in the copy print center. There were no employees at the cashiers area. I finally noticed someone in uniform at the tech solutions area. I asked if someone could help me. She told me I would have to wait. Everyone was on break. Really?!? Everyone goes on break at the same time? She did not ask what I needed or how she could help. She just told me to wait. Not impressed! If I wouldn't have had an order to pick up I would have walked out.

“Great Customer Service”

I was very happy with my purchase of ink cartridges. They gave a 20% military discount. Told us they pay for old cartridges if you bring them in. Always have what I'm looking for. Great staff also. Products used:Printer ink cartridges Service Value Quality

“Do NOT Buy from Office Max!”

We ordered & paid for a Shredder from OfficeMax on on 03/17/22. On 03/28/22 OfficeMax delivered an "Air Purifier." I began calling OfficeMax immediately upon deliver of the wrong item, and 20 phone calls and 15 days later, OfficeMax still has not processed our refund - our order was over $1,400! Every time we call, we are transferred overseas and given a different answer. I have NEVER dealt with such a terrible company in my life! Buyer Beware - DO NOT BUY FROM OFFICEMAX! Tip for consumers:DO NOT BUY FROM OFFICEMAX! Products used:We paid for a shredder ($1,400) & received an air purifier. OfficeMax picked up the air purifier, but has yet to issue a refund. Service Value Shipping Returns Quality

“COMPUTERS ARE LESS BUT OTHER STUFF HIGH RETURNS ARE IMPOSSIBLE, COUPONS STINK”

I SHOP MY LAPTOP THERE WHERE IF YOU WAIT FOR A SALE THEY ARE LESS THAN ALL OTHERS. OTHER ITEMS ARE VERY HIGH PRICED. BROKEN COMPUTER OUT OF BOX WAS VERY HARD TO GET REFUND. COUPONS ARE NO GOOD ON ANYTHING GOOD, EXPIRE TOO FAST TOO. GAVE ME 24 HR 20.00 COUPON BY EMAIL- I GOT FOR ORDER NOT BEING READY ONTIME. GO TO USE IT AND NOT GOOD ON A LAPTOP. PRICE MATCH TO THEIR OWN STORE MADE ME RETURN THE ITEM AND REBUY ONE!. LAST BROKEN ONE WAS NOT ON SALE SO THEY WOULD NOT SWAP IT OUT. I AM NOT HAPPY WITH THE STORE AND ONLINE ORDERS ARE DIFFERENT FROM STORE SO IF YOU BUY ONLINE DON'T PLAN TO GET HELP IN STORE, BUY IN STORE FORGET ONLINE HELP. 3 TRIPS I HAD TO MAKE OVER ONE ITEM.

“Once I used this www.officemax.com for purchasing some...”

Once I used this www.officemax.com for purchasing some items for my office. They are having variety of items in stocks. But the problem is very costly than other sites and even shipping is getting delay. I fund other site that delivering products with very low cost than this site.

“I ordered some office products from OfficeMax and it...”

I ordered some office products from OfficeMax and it take a week in shipping after than i came to know they are charging a lot for shipping rather than other site, but products were great but i will not grant you more than 2 stars.

“Low!”

They have gone downhill in a hurry. Please have the lowest expectations for this company. They used to compete well with Staples.com but now they don't.

“Mixed feelings”

On one hand, I go to office max every time i need office products / supplies lol however. I also hate myself afterword for paying their high prices when i could have bought off amazon for much cheaper

“Ordered Furniture”

We ordered a table, chair, some stationery for our Office, they arrived on time. Product quality was great and got in the best deal. Will order again.

“Zero zero nine two five seven eight seven nine five one one”

If you need reviews contact this number i permote your business with unlimted positive reviews come my whatsapp zero zero nine two five seven eight seven nine five one one Service Value Shipping Returns Quality

“Decent office supply store”

I wish they were closer, so more locations would be great, but other than that they are a nice alternative to the others.

“No top-level SSO support in 2016”

Another antiquated business that needs you to create yet another marginal internet account instead of using top-level single sign on SSO providers e.g. Google, Facebook

“Very bad service.”

Very bad service. I order one chair one month ago. I never received it. I have called 3 times, and no feedback at all. Service Value Shipping

“Credit card returns”

I should have bought a warranty for my laptop when I bought it! I just a warranty & am having trouble getting my money back!

“Stay away from this company the worst people are rude!”

Stay away from this place lazy manager has to be retrained stay away from office max southdale france ave Tip for consumers:stay away from this store southdale edina france ave Products used:nothing walked out rude people Service

“Where are the people to help you?”

The times that I have gone into Officemax looking for something, I can't find a single employee to help me. Where are they hiding?

“Max? No”

Just a delightful site) How many times I did not try to go - it does not work all the time