Is octobersveryown.com Legit?

Please do not buy from this company - especially online. The return policy is non-existent! I attempted to return online something I bought for my child, but the return site was down in early December. Eventually, when the site was back up and running, I was told I could no longer return. And all you can get is a gift card - not your money back!

What a total shambles of a company. So frustrating from start to finish. Ordered and paid outright for a bedroom set wardrobe chest of drawers and bed side cabinet. Delivered on time and that was the only thing they got right. I paid a joiner £80 pound to put them all together. When I arrived home later on it was found that I had a cream dresser ( should have been grey ) a bedside cabinet and out of the seventeen pieces ten were missing from the wardrobe. When I phoned the following day I was told they did not have the missing pieces in stock and could give me no idea as to when they would arrive. I explained that my clothes were now on the floor and I needed a wardrobe. The options I was given were pathetic. I was told to order and pay for a new set and they would then except the return of the ones I had. I explained I did not have another three hundred pounds to buy another set. She offered me money off. What I was supposed to do with the wardrobe I don’t know She offered a forty pound discount card to spend with Very I said no just send me a wardrobe. Her reply No we cannot do that. Forty five minutes I was on the phone putting my case forward. In the end after she spoke with her supervisor twice and they agreed because I had already paid out £80 to have the units put together they would refund me the full price and also give me a voucher for £80 for all my disturbances. I excepted and before I hung up I asked for again to clarify as to what I was getting. I recieved my refund the goods were picked up but no voucher. I asked the question and they said can you give proof. How ? I keep going around in circles with them. They have no intention of paying out. They make it very difficult to get in touch no emails just telephone conversations unless I recorder the conversation. I can not prove they said this I am £80 out of pocket after paying the joiner it was not his fault Very messed up and disorganised company and absolutely untrustworthy.

Really poor quality items. Sizing doesn’t make sense and items arrived not as described. Contacted customer service who were rude and unhelpful. Had to pay £20 to return items not as described.So disappointed.

Was in Toronto visiting from UK recently and thought I would buy something from OVO store. To my surprise everything I picked up and checked was made in China. I get how certain clothing companies products are made there which is fine, but you would think that this brand would keep manufacturing within Canada or at least within the rest of the Americas.Unsub from mailing list and will never buy from them until they make their products closer to their country of origin.

Unless you are a firearm owner and are ready to shoot on home invasion do not buy from this website it's been exposed now that DRAKE has been running illegal operations using his front business being music, clothing and live performances. Then he uses the details of his fans to exploit there life, families, bank accounts then you can end up dead.. A lot of bodies. Make your own decision, this is my review of Drake.

I love Drake as an artist, but you would thing he would hire better staff to represent his clothing line. You could call the number a hundred times, and every employee that answers is either rude, incapable of holding a conversation, or make you feel like you shouldn’t be calling with questions. Do better OVO, or stick to the music thing. This experience was easily, The Worst I’ve Ever Had!😉 I went from, wanting to place an order, to yeah right real quick!

I purchased the ovo slides black a year ago and I must say they are the absolute WORST the rubber they are made with are extremely hard and everytime you walk with them they literally rip the top of your big toe apart super uncomfortable and NOT worth the money. Wish I never purchased them.

Excellent customer service. Whoever they were deserves this 5 star review. Thanks for your help.I made multiple orders from OVO and they hook me up within a few days. Best clothes, best customer service, best city. The customer service went above and beyond for these holiday orders. Experience as of date December 25/2022 - Mark Tasico

Poor return policy, staff did not inform me I could not return my purchase. Nothing on my receipt said final sale. Poor service. T-shirt is poor quality. All around very disappointed.

Horrible customer service. No customer satisfaction whatsoever. Ordered 3 male t-shirts. Medium size is too long like a nightgown. Asked to have it returned. So many popular clothing online stores have return policy, ovo is final sale. They even charge for shipping..They accepted a return, however to get a refund is a pain. They do not give refund back on the card. They provide with a code which can be used only online!!! What if I buy online again and it doesn’t fit??? Had to follow up as the merchandise was already returned and delivered but I still didn’t get the code. Not even tiny bit of being pleasant or helpful via email correspondence. Horrible!!! Very disappointed.

I ordered a sweatshirt for my son for Christmas, followed the sizing guide online however they are very small compared to a normal in this case medium. The returns policy is only 14 days and they wont make an exception even during holiday season when people are gift shopping. Very poor service for very expensive not worth the money good.

I always go to the OVO store to shop. But since the pandemic started, I tried shopping online. Items: T- shirts and hoodies- very good quality! Canadian made! Shipping: worst! They sent me a notification that my package has been delivered, but I didn't received it yet! I checked their courier, FedEx, it says package is still on its way.Customer service: It's a hit or miss. You're lucky if the staff who replies to your email is well- trained at their job. If not, good luck!

So so disappointing. Ordered a hoodie and a basketball. Made sure I was available to order just as the goods were released. Got email acknowledgment. No dispatch email after the 10 working days so I emailed. Got a reply saying the goods were no longer available and couldn’t be sent. The worst possible customer service and have wasted my son’s Christmas as this was his main gift. Basically they just don’t care about you. Don’t buy from this website. You will be disappointed.

I ordered a pair of shorts for my boyfriends birthday as he is a huge Drake fan just for it to be flagged and cancelled shortly afterwards. I simply received a generic explanation with p o t e n t i a l reasons as to why it got cancelled. So I tried to reach out for Costumer Service because none of the possible reasons listed applied to me, only to get trapped in a loop of the same lackluster response over and over again. "Please see the details in the email for steps to avoid this in happening in the future"Fun fact: One of said "steps" says that apparently you are NOT allowed to order ANYTHING from a different address than the delivery address. Which is a little bit difficult once you try to buy a birthday gift for someone else.Time to look for an alternative somewhere else instead! NEVER AGAIN.

Ordered a t shirt and track pants at the end of November,Which should be plenty of time to get here before Christmas as I live in the same city. Was emailed that it would be shipped within 2-9 buisness days, it shipped 7 days ago but has been stuck with only label created since then. You pay 15.00 for shipping to get terrible communication and who knows when your items will arrive.This is unacceptable , I will NEVER buy from this brand again and I encourage everyone else the same.

Very unimpressed with this company. I ordered a T-Shirt for my nephew's birthday as he is a massive Drake fan. Despite taking payment immediately, the order was subsequently cancelled, with no explanation as to why?I would have at least expected to have received an email explanation of why the order was cancelled so I could have at found an alternative gift in time for his birthday!They did refund me in full, but this doesn't help with my nephew's disappointment!

OVO doesn't have terrible customer service. They just don't have customer service. Period. Order the Raptors x OVO pregame sweat suit. Loaded the website 3 hours before launch with my account logged in to ensure I got what I wanted - white hoody and matching sweatpants, for a very special birthday gift. Order was confirmed 1 min after purchase. Shipping label was created 6 days later. That was Dec 22. UPS has no tracking information because they haven't received the package yet. 2 emails to customer service. First being very polite, second being slightly aggravated. A week since the first email has been sent. I have not heard back. Charged $350. And can't even have the decency to confirm if my package is in the warehouse or missing. A simple "well look into it" would have done. Instead I get ignored. During pandemic times when online sales are surging, you'd think this reputable brand could atleast respond to an email.

No returns no exchanges! Don't bother shopping online.Smedium, I mean Medium doesnt hold up to North American sizing - that made in China tag tells it all.Sweater was perfect. Thank God.Long sleeve t was small. Not slim fit. Small. aka Short.Rain jacket was smedium. Sad.Dad cap fit was weird. Too much bunching at the top.SO SAD. I spent $544 after shippng and taxes.ROBBED.Dont support this website. (Heartbroken) - Go to their stores if you love their stuff.

Ordered $500.00 worth of clothes from the app on May 29, 2020. After a week contacted OVO by email, as no phone contact is available, asked as to when the items would be shipped was promptly email back, 10-15 days for shipping. After the the 15 days I contacted OVO again as to when the items would be shipped, received the exact same response, 10-15 days for shipping. I requested they ship immediately or refund my monies, I received absolutely no response from them! This is not how you run a company! I feel I’ve been scammed!

Horrible customer service, ordered Dec 6th, received email that is was shipped 21st and called UPS on the 24th and it wasn’t even been picked. None of my emails for status or update is being responded to.

“Criminal enterprise that Drake runs will take Customer, fans addresses sends robbers, killers, thief”

Unless you are a firearm owner and are ready to shoot on home invasion do not buy from this website it's been exposed now that DRAKE has been running illegal operations using his front business being music, clothing and live performances. Then he uses the details of his fans to exploit there life, families, bank accounts then you can end up dead. A lot of bodies. Make your own decision, this is my review of Drake.