Is occidentalvacationclub.com Legit?

“Occidental vacation plan only as good as you make it.”

We are fairly new vacation members with occidental but are very happy with everything so far. Service reps have been great. Heading to Nuevo Nayarit next month. I plan to track $ for $ and compare apple to apple. So far we have saved some $s and can't wait to travel more. Service Value Quality

“Worst decision of my life”

Avoid like the plague, customer service non existent, never any availability for members but plenty on the commercial sites. When they make mistakes it's your fault. Do not consider joining this awful program Service Value Quality

“Don't waste your time or money!”

The Occidental's Vacation Club will sell you a lot that they will not deliver. Horrible customer service, no response from their affiliated hotels. Save your money and enjoy your vacations without maintenance fees and worthless contracts! Tip for consumers:Don’t buy it !! Products used:Housing Service Value Shipping Returns Quality

“Membership”

Desde el 2010 tenemos la membership, y pagamos 25,000 dólares somos 5 hermanos y dividimos el pago, y cada uno podíamos usar los beneficios individualmente, pero ahora resulta que no se puede usar lámenos que vallen junto con unas de las personas que firmaron el contrato! Y además tenemos que pagar mantenimiento, dicen muchas mentiras a la hora de vender la membership

“Don't Waste your money on Occidental Club Membership”

After visiting the an Occidental Resort in Cozumel in early 2022, we attended the 90 minute sales pitch for membership. After doing the math based on promised savings, we bought an annual membership. The first time I tried to use the resorts, the club price turned out to be several hundred dollars per room more than other travel sites... This was suppose to annual savings... furious and the club is not being very responsive Tip for consumers:If your going on a vacation to these resorts, book them through one of the big travel sites, and save your $$$$. Club benefits are very sketchy Service Value Quality

“Lifetime member”

Been members since '05, once we figured out how to get the most out of our membership we pretty much love it. Since Barcelo took over we've noticed changes and not good ones. NonMembers are using our private fc and are rude and disrespectful. Security needs to police the area better

“We love the Occidental vacation club and have had it since they started it as Allegro Vacation Club”

We bought in Aruba and upgraded to royal club in Punta Cana. They have always been first class in customer service when we called to make reservations and when we got there. Food has been variable from excellent to fair at the buffets. The royal club restaurant is definitely excellent. There have been changes with the company as with everyplace world wide, but they have remained constant. Rooms are clean, towels available, pools clean and beach palapas plentiful. I wish Punta Cana had the same process for Royal members on the beach, where a palapa is reserved for the royal club members. It would be nice not to have to get up early to get one. Yes, you do need to do that if the hotel is full. We went for a lifetime membership of one week, to 10 year membership of 1 week when we upgraded. I do miss the lifetime that we could of passed on, but that changed when Occidental bought it. So some changes are negative, some positive, the royal club is definitely a positive change. We love that we can go from Aruba to Punta Cana or Mexico or where ever they have hotels. It is important to check the hotel on trip advisor as the quality does change at different hotels available in the vacation club. Service Value Quality

“Think about it 1st”

One of my less enlightened purchase, the customer service is crazy rude and as the web site is a chAllenge it's almost impossible to book Tip for consumers:Invest in other clubs Products used:None yet, can’t ever book! Service Value Quality

“Do not buy it, you will regret it soon enough”

Nothing special, no worth the amount of money and they ruin your credit, same $#*! for all pay it or no.

“Occidental Vacation Club Timeshare Scam”

I bought a membership with Occidental Vacation Club, the next day I asked for the cancellation but they refused because I was told that i had renounced to the clause which says that I have those 5 days, so from there I found it all very strange and I started researching and found thousands of complaints and bad reviews about occidental Vacation club, and greater was my need to cancel my membership! I researched PROFECO and saw that this practice was illegal, so I did not want to risk me to lose all my money, then i fast contacted a company dedicated to cancel timeshare memberships, called Mexican timeshare solutions, I told them my situation and they told me that like me exist many other people in the same situation or worst. It is a whole mafia! Thank God MTS could cancel my contract and get my money back. Never trust what they say those liars, if I had believed them and I had not moved surely i would continue giving them my money for 30 years, what a waste! Timeshare cancellation is possible, dont believe that not, be careful and stay sharp.

“Buyer BEWARE!”

BUYER BEWARE! I became a member in 2015 and was generally happy. Barcelo bought out Occidental right after that and boy has this been a nightmare. The sales people will lie left and right to get that sale and then people are stuck paying thousands of dollars for nothing. Members were the only ones who could book First Club rooms, now Barcelo let's anyone book them, at Xcaret, the FC pool that everyone was sold as private to FC, nope, now they say it's the teeny, tiny little spa pool to the left of FC, 4 bottles of alcohol in the room, we haven't had an issue with that YET but guessing eventually it will happen where they'll take that away too, reservations at ala cartes preference, nope we were limited last trip and then it changed due to complaints. Barcelo is a horrible company that bought out a vacation club and then took all those who bought into it and took away their amenities promised or they say they don't "have their unit available" in the Barcelo system so we get a hotel room. C'mon Barcelo you can do better for the members or buy my membership back and I'll leave ya alone. Tip for consumers:Don't buy into this vacation club membership

“Occidental Vacation Club - Lies Sales folks Lie about the offering - READ ALL DETAILS before signing”

When my wife and I fist purchased our vacation club (First Club) we were very excited to use this for many many years... After 12 Plus years now when we called to booked our 2024 vacation we booked ours and we were going to also bring my wife's sister and the vacation club folks said we cannot do this anymore... I said we were told we can bring family and friends and we have done this for 12 plus years and now we were told no... I find this very very disappointment and NOT what I was told when we purchased this vacation club program... as a matter of fact when we were looking into this program while we were on vacation in Punta Cana the sales folks even told us that we could sell our bonus weeks and make money on the vacation club program which we have NEVER done but we cannot even use our current vacation club week with our family WHICH we were told we could and starting this year we were told we cannot after 12 years this is very very disappointing... My wife have called many times to verify this and we have asked to speak to management and so far to date a manager still have not called us back and when we ask to be transferred to a manager at the club they say they are busy or on the phone... I just want other people to know before they purchase to be aware this vacation club is sold as one thing and now we have been told another thing! BE WARE! Before purchasing be sure to read the contract and not listen to the lies they are telling you! This was NOT a cheep deal and now we are VERY disappointed and now they will not even call us back... I will continue writing these reviews until I get a call back from the vacation club management. Service Value Shipping Returns Quality