Is navy-london.uk Legit?

Terrible company to deal with. Do not be fooled by their ads on social media. Very misleading .. I thought I was ordering from a store in London. When my order eventually arrived I could not believe the poor quality. I contacted the company to ask how I could return order. They tried to offer in their words … an ‘amazing’ deal .. keep the clothes and get 15% off my order which was over £100. After me refusing couple of attempts they eventually sent returns form which they explained had to be filled in, printed and returned within 14 days .. oh and pay for order to be returned to China ! After several attempts I could not print form. I gave up and still have order which I’ll give to charity shop. Please avoid dealing with this company. My fault for not checking reviews. I will not be fooled/conned again .. lesson learnt.

Dress nothing like the advert,cheap material shoddily made,only accept returns that are tracked and cost is down to customers .(£22 to post and track.)Company should be shut down and not allowed to advertise .do not buy from them

Terrible quality and bad fit. Cheap materials. I returned the items but constantly fobbed off. They cannot read the Tracking number no matter how many times I take pictures of the number and proof of return.Appalling company !

A good way to get back at them is to report their site as a scam on Facebook and leave a message in the comments that it is a scam. They have other companies as well that end London so if you check their reviews and report those as well. If they are robbing us blind we may as well do what we can about it.

A total misell. The company is based in China. Whe the dress finally arrived it was cheaply finished, even cheaper material and not a bit like the photo. As others have mentioned, there were multiple emails back and forth until I was eventually given a postal address in China. My fault for being tempted by a Facebook ad.AVOID

ALERT!! AVOID THIS COMPANY. ABSOLUTE GARBAGE. Wish we had read reviews before ordering. Ladies dress. Lies about claim sale ends today. 3 weeks on same claim.

An absolute scam. Bought Items of clothing,none fitted poor quality and did not match description. Back and forth emails. Fobbing me off with other offers. Eventually gave me return address cost over £30 to return these items to China. In breach of contract. Will be reporting them.Have alreadyreported them to Facebook.

Ordered a dress and when it arrived it was nothing like the photograph. Cheap material and poorly made. I asked for the return details and on two separate occasions was offer 15% and 30% refunds and to keep the dress. I declined and asked for returns procedure. They emailed the returns slip which had to be filled in online then printed to enclose with the item. It return details would not print. I asked for the return details to be emailed in another format and guess what nothing arrived. I was liable for the cost of postage to return the dress to China which I knew but it was now a point of principle. So far not heard from them. Total scam.

Avoid - products look shiny on their website but in reality they are as cheap as the come. It's a front and has nothing to with London at all. It's a china company. Read the returns policy on their website. If the garment doesn't fit then it's £20 to return and no guarantee it will even get there. In their defence their customer service email replied quickly and offered a 15% refund and I could keep the products (which is useless as they dont fit.)

Do not buy from this so called company. “Navy London”, promoting products on Facebook, is a front for a set up based in the Netherlands. Their presence on the Shop app for tracking is a fiction. If you look up the address for payment on Google Earth you can see this is not a shop or an office property :NAVY LONDONVrouwenzandstraat89, Purmerend,1443 WH, NetherlandsClaim back payment through a disputesclaim on your credit or debit cardif you did not receive items or they were substandard.

The item was £37.50 and I would not have paid £5 for it at the marketplace. It was cheap nasty material, slung together badly - seams and hem ragged and altogether a horrible garment. Not at all as described. Claimed to be a luxury material suitable to wear all day comfortable. It is cheap and would be very sweaty. If you want to return they claim you have to pay to send it back to China. Reading the relevant consumer law, this is not the case, they are obligated to refund me and I should not have to pay for carriage. Steer well clear. Rubbish company with shoddy goods. Took ages to get here too, not that that is relevant having seen it.

SHOCKING DON’T BE TEMPTED - BUY AT YOUR PERIL!Dress does not resemble pics in any way shape or form, appalling fabric, didn’t even remove it from packaging. When l asked to return it, got a barrage of emails asking if I was sure, and progressively more and more discounts. I’m returning it via Evri, cost £12 but I have no desire to keep it as it is such poor quality.My recommendation DO NOT BUY FROM THEM!

Received different product to what I ordered - cheap and dreadful qualityOver a month to receive itemIgnored multiple requests for a refund/return. I paid £35 and after 10 days of back and for emails, where they continued ti avoid my direct questions and requests, I accepted all they were offering which was £10 refund - I did this just to have an end to a very unpleasant experience- so basically I lost £25, more correctly they stole £25 from me and I have a poor quality product that I didn’t order and don’t want.Do NOT but from this despicable company!

Poor quality items, quality of cloth, seams terrible,items un wearable. Company very difficult to deal with re returns. Beware items have to be returned to china. Process of returns very difficult,they kept offering 15% then 30% discount and keep items. But items un wearable. Do not buy from this site

Navy-London is a scam Chinese company that send out dish cloth like clothing with holes in it and utterly unwearable. They then offer you discounts and tell you you have to return to China at your expense, basically an illegal, money laundering company. Avoid at all costs.

Although the delivery took two weeks to arrive the dress is OK its not exactly as it shows on their advert because it looks like it's a thick cotton but is actually a flimsy silky material but acceptable I paid £34.99 which was a bit more than it should have been but the dress is quite nice

I have had the same awful experience as loads of others shame I didn’t see the comments and reviews before ordering. Dress looked great £70 reduced to £34.95. Waited ages and a cheap polyester tent arrived. No labels attached nor a maker’s label inside. Endless emails they are not a UK company as pretending to be. Wants you to return to China for a full return costing £20.

Like others, I was taken in by this company since I did not know that this kind of blatant fraud was even legal (it probably isn't!)As soon as I received this (awful) dress I attempted to return it but was told (as others were) this would cost me £20. I settled for a £10 refund- extremely reluctantly- but of course this never arrived!Do not be tempted by this company. It is a scam and they have no compunction in robbing you of your money. It grieves me to be forced to give them even 1 star.

Avoid this company at all costs.Ten minutes after making an order I changed my mind and despite all my efforts to cancel, the company (as per their own policies) completely ignored my request and subsequently the product was shipped, from China, with a long delivery time. Since arriving in the UK the parcel, despite me supplying all the information required, EVRI have appeared to lose it and they have the temerity to suggest I should apply to the supplier regarding compensation.

Please, please , please , do not purchase from this company . I wish I’d read the reviews beforehand , they are one hundred per cent truthful . I’m angry that I have been misled by the pictures and promised good quality and that I have wasted my money on a dress and shoes I will never wear . It is false advertising and they are taking your hard earned money under false pretences ! There is nothing good about what this company is offering , either goods or service