Is nanushka.com Legit?

Overpriced skam!!!! I bought a pair of Trousers for more than 200 euros, I wear them 4 times and the fabric started to be ruined. I asked a refund and the reply has been: it is not a Production problem! Stat away from Nanushka!!

Horrible quality!!!I have purchased a dress at department store for New Year’s Eve. I was really excited as it looked very cute on although the fabric felt quite cheap I was convincing myself it is actually great. 2 hours into the night and the strap broke off and I had to use TAPE to keep it in place. How embarrassing… for 800$ dress!!!

Got told the items were one price, then got to the till and they came out at some extortionate price.. Paid thinking i mis heard, went to check the receipt, i was wrong. Asked to return 5 mins later as was not expecting that price, refused the return. Now im left with some extremely poor quality items that are no where near worth the price i paid for them. Scam!! Very cheap Material.

I bought a shirt from their website and it literally fell to pieces after a couple wears. After messaging the customer care with pictures, they said it was due to mashine washing it and they couldn’t provide any refund or replacement as it was my fault. I then sent them a picture of the label mentioning « machine wash 30º ». They then replied it is an error on the label but I must have tear the fabric myself. After saying how disappointed I was they offered 10% discount…This brand is a joke. Skyrocketing prices and lame quality + disrespectful staff.

Be aware of their sale scam! Bought some items in sale which were insanely oversized when they arrived and made of poor quality silk put together in China. When I went to return the items for a refund they informed me that each item would attract a £20 charge to return plus postage and packaging. I sent back two shirts so it ended up costing me £55 in total to try on two items of clothing. They didn't even offer and exchange size or credit just deducted it from the refund. Will never shop with this company again stick to Mr.Porter and get proper items and service.

Nanushka is becoming one of my favorite brands lately, I have made 3 orders online so far from their website, and everything has been great, the first 2 orders arrived in less than 5 days, the 3rd order took a bit long, but customer service was very helpful.. I have just made a 4th order :).. As for quality, to me it is as expected from a contemporary brand, nice quality, nice packaging, could be better in terms of stitching perhaps (a few loose threads on a shirt). But overall I am pleased!

Not very professional our Hungarian friends, I still like this brandthis said their original creations, material, Etc.Super beautiful modelsof glasses at... NANUSHKAof the madness, I adore...!original is good qualityon the other hand the management of the stocks... still of the way to make limit not very professional especially in period of big sales...Total panic, order cancelled, approximate responseFor my part, I was a little disgusted, I even told myself that I do not want to do business with them anymore.To be honest.I had quick answers regarding a cancelled order, =10% commercial discount knowing very well that it was my first order and I was entitled to its 10% anyway.Finally, a few things need to be improved

Horrible experience The bag I boughted looked so cheap for what I paid nothing glamours and they made me so difficult to return it 🤦🏼‍♀️Never happened before, I buy regularly on line and in the USA you find a great customer service and fair.Never buy again this brand.It is only marketing and Publicity from Magazines

The models they use never smile, are not attractive, it is difficult to relate to them, it doesn't even make me want to look at the clothes. Why don't they understand their customer base and try and relate the models to the people who will buy their clothes.

Love the bede shoes, not sure about their sustainability practices though. Pretty expensive, but if it's something you've been eyeing up for a while I think it's worth it. Very unique designs

Absolutely appalling company. My return has been received by their company but they have failed to refund me despite countless messages and emails to them.

Purchased coat online - arrived quite creased but dropped out. Delivery fairly quick and kept informed at each stage.

I am beyond appalled with Nanushka. I ordered a pair of pants one month ago.. those pants arrived with a stain So they sent me a prepaid return label and I shipped the pants. They sent another pair of pants.. THEY WERE THE EXACT ONES WITH THE SAME STAIN. What company does that???

excellent, high-end fashion clothes, although quite pricey but defintely worth it. thanks

Lightning fast shipping and great packaging. Very happy with my purchase!

Very slow customer service- been waiting weeks for my refund, but it was sorted after I got in touch with the CEO.

One of the best high-end fashion brand's for working women.

One of my favorite brand, great design, however the quality is sometimes lower than expected (material, finishing...)Good experience overall.