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Customer service A class... came in perfect condition and so far the machine seem to be working just fine... thank you mychway!! IM EXCITED TO SEE HOW WELL IT WORKS!!

I just received it 1 week ago, it was a RF wand. The size is ok, I feel it a little big for the eye zone though. It comes with instructions which are very useful, but I watched several tutorials about the multiple options use. What I noticed is that the products (face creams, lotions) are absorbed so fast and I need to put more, otherwise the heat starts to be feeling uncomfortably, I tried it morning and night and my skin felt very dry, so I better try not daily and with a specific gel. eye puffiness is my issue, but as I felt it so hot, I will try with the gel too. Customer service is 24/7 available, they are kind and committed to solve any prob. I will probably approach to Mychway for more details on the use to get the best results

I received the machine within a week from purchase. Customer care has been helpful to send the manual and instructional link right away since it didn’t come with the unit. So far the machine works very well and very easy to manage.

I bought a hydrofracial machine, unfortunately one of the handle came in defective. I contacted the customer service department and they got in contact with me immediately and sent me a new handle and it worked perfectly!! I am so happy with my hydrofacial machine .. thank you for the great service.

Email communication for the unit has been easy and quick. I have only used the machine once, so I can not really tell if it works. However it would be great if there was some kind of explanation about different types of gel to use. Through all my research, I’m finding that you should use a thicker gel for the RF, like glycerin, instead of ultrasonic gel. And what type of oil gets used when doing the massage portion of the tutorials for say the face? I will say the machine came sooner than expected, so that was great. One of the screw holes stripped very quickly (the one where the Bio LED light goes), although it would be beneficial I think if the video showed you exactly which screws to place here beforehand.

It’s been a great experience thus far. Microcurrent/led device and gel came separately but very quickly. Customer service/communication has been good. And machine is in working order. I’ve only used it twice so I can’t speak to the results as of yet but have high hopes.

Top company with excellent customer care. I purchased the S Wave RF & Cavitation machine from mychway.The whole process from ordering to receiving the machine was easy. The customer care provided is outstanding. Vary kindly helped me with any questions I had throughout the whole process and in a very friendly and timely manner. Such a lovely person to deal with.All questions answered and help to choose the correct machine, a follow up on delivery and then again when I received the parcel. I was also sent videos on how to set up and use the machine.I would highly recommend this company to anyone looking for good machines and excellent customer service. I will certainly purchase from here again in the future.Thank you Vary for a lovely shopping experience ✨

This is my second time ordering through this company, they fave exceeded my expectations with the items I ordered and the incredible customer service. They are fast at replying and have always ensured my questions are answered. One thing I was extremely thankful for was that the manuals were sent to me in English and I also wanted it in Spanish and they didn't hesitate to send it over that same day. Thank you for making my shopping experience free from stress and showing me professionalism. 🙏 and yes, I will keep coming back. Amelia in customer service thank you so much for keeping me updated with my order every step of the way. Thank you. 😊

I ordered my machine but wasn't able to use it for at least 10 days because I was waiting on the proper conductor solution that I ordered so use it with. I noticed that the timer button to reduce the time was not properly working. I inform the company and they took care of it immediately by sending me another unit and it arrived in time for me to start my body sculpting class September 4th. They were kind people and they handle the situation quick and easy. Because of that I truly appreciate it and that's the reason that I am giving them five stars. Because they handle business with me in a great manner I have now placed a order for another machine but different. I had a great sales representative and distributor. If you're starting out body sculpting they have a lot of good products for beginners. As long as we keep a great business relationship when I decide to open my professional shop I will also place my order with this company. They have some really good prices and some good people working for them.

First time buying from mychway, Amelia helped me. She's so sweet! She totally went above and beyond,she explain and send me links and guide through the whole process. Overall i have a wonderful experience and i highly recommend tgiwr product. I already saw result after the first session. I'm safacfic with my pruchased and will ordering again. Also shipping was so fast!! I'm impressed 👏

The order came promptly, and that is always a good thing. However, there were no instructions whatsoever, and that turned it into a not-so-good experience. Once I figured out how to use it by looking up an influencer who explained things, I did try it. I don’t know if it works — too soon to tell, but I am excited about it!

I’m impressed! The meticulous packaging was my first real impression. It’s easy to fool with marketing, but when the package arrived and I began unboxing, I knew why this company held its excellent reputation. Meticulous. The YouTube video made assembly easy and helped me learn from the beginning about the machine. I am ecstatic to have such an amazing tool at my fingertips! At an affordable price!!

I had an issue with a machine that I bought. I needed a part so I sent a message. Within minutes Vary who was amazing in customer service responded. Not only did they send me another part very quickly within a few days, but they did not charge me for it. I had a great experience and this is my second machine that works very well. I will always be a dedicated customer. Thank you so much!

I have had a great experience! Any questions that I have or concerns are answered right away. Thank you for making my purchase a wonderful experience

I brought two machines from Mychway and very happy with both of them. Love new laser belt. Cavitation gel , pack of 5, good quality and great deal. Hot cream is nice addition , it is must for extra benefits from cavitation treatment. . Excellent customer service, great product.

Excellent products and service! I am confident and happy with this company.

Excellent customer service! I contacted Amelia is regards to an issue I was having with my machine and she replied back in a very prompt manner. She helped me figure everything out with a lot of ease! Thank you Amelia! I now have a fully functioning machine they replaced for FREE!!! Thank you Mychway for your amazing service I will 100% recommend to all fellow beauty industry workers!

I love my machine but I didn't receive the red light belt with purchase and almost forgot it came with it and there was nothing in writing stating that it would be shipped from China and out of stock in the US.But I reached out and recieved a quick response so will be expecting a shipment soon.

My laser was delivered 3 days earlier than it said, so I’m extremely happy aboust the fast shipping. When I got it the password didn’t work, however I reached out to Amelia and she quickly responded and helped me get it figured out. The machine works great. I love that it has the cooling tip, it makes the experience pretty painless. I also have the fat cavitation machine and it works great. Next I plan on getting the tattoo removal machine.

Hello , I got the 6 In 1 Cavitation 2.0 40K Vacuum Weight Loss Radio Frequency Slim Beauty Machine × 1, it take less then a week to arrive to Sonoma Ca. not instructions but they answer me right away with a good video about everything you need to know I will recommend mychway !