Is moncadaeyewear.com Legit?

DO NOT BUY! Placed an order for two items, received only one after 4 weeks for shipping within Europe. All communication channels Email, instagram and contact on website not responsive for two weeks. Cannot recommend to buy, looks like scam

I ordered Noto Havana Black. Just arrived . Looking great. Quality to me seems good, better than that price range. I shoot them a message via Instagram about sizes, they were very helpful. Unique looks, good quality and good customer service. I will buy another pair, for sure.

Moncada truly impressed me with the quality-price ratio of their glasses. I bought a pair of Ennio Smoke, which arrived in about ten days. They are beautiful, top-quality, and I use them on every occasion because they are extremely versatile! I couldn't be more satisfied; I will buy another pair for my girlfriend.

Ordered glasses here but wasn’t satisfied about the quality, so I sent them back. Its not the same quality as they claim on their website, instead its louzy chinese quality. Its been a month now and I havent received a refund or a reply on any of my many mails. Please stay away from this big scam.

AVOID AT ALL COSTS. Ordered on 15/06 and still not arrived on 08/07. Also ignored an email to their customer service which I don’t think is even monitored. Frustrated this company has turned me into a keyboard warrior.

I am extremely disappointed with my experience with Moncada Eyewear. I placed an order for sunglasses almost two months ago, and I still have not received them. Despite being promised express shipping that should have taken no more than 7 days, my order has been significantly delayed.The communication from the company has been nothing short of unprofessional. When I contacted them about the delay, they initially assured me that a replacement package had been shipped with priority. However, this replacement has also not arrived, and their responses to my concerns have been dismissive and unhelpful.In one of their emails, they even made a sarcastic remark comparing my request for a partial refund to trying to get a free Porsche due to a delivery delay. This level of unprofessionalism and lack of customer care is unacceptable.I requested a 70% discount on the order due to the significant inconvenience and delay, which I believe is a fair and reasonable request given the circumstances. However, they refused to accommodate this, showing a complete disregard for customer satisfaction.I strongly advise against purchasing from Moncada Eyewear. Their inability to deliver on their promises, combined with their unprofessional and dismissive communication, makes for a terrible customer experience.

Bought noto black havana for my wife, ended uo stealing them for myself. The Sleek design and incredible comfort make them irresistible. Now we are both both fighting over who gets to wear them everyday.

I bought the sunglasses in this store. I appreciate the support help and the quality of sunglasses. I am from Ukraine, and only one problem was that they couldn’t sent me them to my country. I found the address in Italy which connected to my Post and asked the support send me the sunglasses to this address. I really love this purchase and will buy another one later. Thank you!

Terrible! Sunglasses produced in china. Refund is very complicated. Conditions unacceptable. To send the package back for a refund, you have to pay it on your own and in the end they charge 12 € extra for shipping if you sent it back. Do not buy!

Scam company, falsely advertised products. 'Handcrafted in Italy' They are made and shipped from China.'1-5 days delivery' - They are shipped from China. There is no way they can meet 5 let alone 1 day deliver timelines.

I ordered NOTO | BLACK HAVANA, I got the product exactly as it shows in the website, the design looks good, fit perfectly. It took little longer to recieve than expected date but I email them and gave me reply the next day and recieved my sunglass two days after. I love there designs and I wish they add more cool design in the near future. Overall I am satified with there product and customer service and I will defenitly recommend this to my friends :)

Bad communication from the company and the quality is just not worth it. When checking the shipping details, I found out that the packages just come straight from China. Do not recommend spending more than 20 euro’s for these glasses.

I’m writing this review to rectify my previous 1 star one. I only got confirmation from my bank today that I in fact got the refund, something I thought Moncada never processed. Even though I was initially frustrated about the fact my order was taking long, they Refunded me fully and handled the situation accordingly. For this reason want to rectify my previous One star Review about my experience with Moncada. Best regards Mikhael Olbrechts

I'm completely in love with my glasses! I can say that I was lucky enough to discover Moncada. The quality of the materials is impeccable and the design fantastic, as is the customer service. I had a delivery hitch and they sorted it out quickly. They take care of everything quickly and with care on every occasion. I recommend them and can only thank them!

Great quality glasses. Great packaging.Really happy with my purchase.

I ordered Black Havana, it arrived in a week. At first I was not sure and thought maybe this is a scam but luckily it wasn’t. The quality is good for what I paid, polarized, good finish, with micro fiber cloth, two soft and hard covers. I recommend it.There was no option to upload some photos for this review unfortunately.

Great quality and perfect fit, all with the client in mind. This product embodies Italian craftsmanship, featuring a touch of Italy in every aspect.Moncada offers incredible value for its price, especially when compared to Luxottica.

Had some problem with the refund but the customer service responded very quickly once they found out about the request. Hopefully the process can be improved so no request left open for a long time.

I’ve tried a lot of different sunglasses brands over the years, but Moncada is definitely a step ahead in terms of quality and price. Shipping is also pretty fast, considering they are based in another continent.

Ordered on June 9th to the US. Took 4 days to ship and then once shipped, it took between the7-10 business days as intended. My package arrived on June 28th. Looks exactly as indicated on the website and photos. Overall very pleased with my purchase, these are beautiful glasses, only reason for giving a 4 star rating is because the temples (long arms on the sides are a bit loose. Other than that, I love em!