Is modlily.com Legit?

The coupon system was confusing, and I accidentally selected a lesser one which canceled out the better one. The last I checked I was getting the bigger discount but when PayPal showed me the total after I had confirmed the payment it was back up to quite a bit higher. Your agent was very helpful and did what she could. She refunded me the coupon amount. Thanks!!!!

Was returning item that didn’t fit and just wanted to exchange for another item. You made it happen and looked up new idea. So glad I found your app. Quality is excellent and love styles.Thank you

The agent was extremely helpful, and answered all of my questions quickly and completely.The agent made me feel comfortable, and I will be happy to continue to order from Modlilly

MS. Thea is a very friendly, helpfull and competent personality. She answer imediately und she did a perfect and kind service.

Salesperson was very helpful and worked with us. We are not good with ordering on line. Thanks again.

The advisor was helpful and patience on live chatHe or /she reassured me that my parcel is out for deliveryAnd i dont receive it in few day to come back for chatsThank you

I made a mistake on the shipping address and she (Thea I believe her Name )corrected it what a life saver!!!!!! 5 Stars to her!!!!!!!!

Clara, made my exchange/return soooo easy…She was extremely easy to communicate with. She was very helpful. It only took 5 minutes. I will definitely be a retrun customer.

I contacted Modlily because I accidentally ordered two of the same item. They quickly resolved the problem to my complete satisfaction. Their clothes are stylish and fit me perfectly.

Love the clothes. Customer service very helpful and efficient. Would highly recommend

What a disaster. I ordered 4 tops and it took a month to arrive. One sweater the zipper didn't work and one other the seams were incorrectly sewn. When I reviewed the return policy it would cost me almost $11 to get an exchange!! I will never buy from this company again.

The company somehow got my private e-mail , which I never gave them and now they are sending me spam, which is qualified as such by Outlook. When I went to look them up here, I only see a scam company and the reviews that talk good about them have written 1-3 reviews, which is hardly credible.

I placed an order and realised I left something off so I messaged for help.Someone responded quickly and asked for my order details to assist but I was having connection issues so they quickly found my order for me then proceeded to work with me to add the additional item easily

I received my order exactly as I purchased and as it was advertised. I ordered two sizes and received great customer service with the return of the one that didnt fit. Dharani was very helpful with the return policy. I am happy with my order

The agent answered all my questions. The chat went very smoothly. I truly appreciated all their help.

Ordered two bikinis, they were too small so I exchanged them for free. I couldn't get the one top on because the straps had been sewn weirdly so I got on the chat with Thea who said I could only return if there was something wrong with the item because I'd already exchanged once. I received an email stating that is the design and they offered my a 20% refund. The other bikini I wore because I had no choice and after just three days of wearing it the bottoms became really baggy. Will never buy from Modlily again.

DO NOT BUY FROM THIS COMPANY - MODLILY IS A TOTAL SCAM - THEIR SIZES ARE WRONG - THEY SAY THEY WILL DO RETURNS AND EXCHANGES BUT THEY WON'T - CLAIMING THE ITEMS ARE ON CLEARANCE AND CAN'T BE EXCHANGED OR RETURNED - WHO DOESN'T EXCHANGE FOR THE CORRECT SIZE IF SOMETHING DOESN'T FIT? AND THERE IS NO DOCUMENTATION SENT WIT THE ORDER.

Anusha was extremely helpful and very prompt. I love your products.

Anusha, was awesome, I was very snotty because I wanted and paid for the faster mail time, and she helped me get my order coming. She was amazing..... I would gladly give her a recommendation for the way she handled my "attitude"......and her personality! You need more people like her. thank you

Thea solved my issue quickly and efficiently. What an easy process.

“Excellent”

Enjoy everything I have ordered. If I could change one thing it would be to have a different section for anything extra small. I have to get out my sewing machine and take up everything I buy. Please consider that

“Returns”

Overall the products are good. I purchase many items with this company...sometimes the product is as described, but a couple have not been as described. The return process is a bit cumbersome, but you can get through it...I have kept most of the items purchased and will purchase others.

“Easy Peasy”

Lots of styles of swimwear to choose from, check-out was easy and with coupons I saved almost $40! I have ordered several times from Modlily and I have always had a good experience. First time ordering swimwear so I hope my experience continues to be outstanding. 😊

“Sizing”

Lovely fit and surprising as I ordered 1 size up. I am size 18 and ordered 20-22 expecting to return it but it fit really well. I have ordered another suit in a different style but still ordered 1 size up. If I lose weight I will have to order 2 more in the summer!

“Great choices”

I love looking at all the choices of the different styles of clothing and swim ware, and always excerience a difficult time choosing. And the prices are reasonable. Thank you for making a fabulous website and great selections.

“Great clothing for women.”

I have only had one issue with modlily and that was a problem with a return. It almost made me want to stop buying from them because I have made so many purchases from them. But It truly is one of the best places to buy especially women's tops. Good quality for a reasonable price. I was returning a dress and they would not refund me my entire amount. Reason I chose this business: Pretty much the same as what I replied to as my experience. Service

“Overall experience was great”

When I received my order, two items fit well and they were well made as well as beautiful. Two items were a little tight so I had to return them. The process for my return was quick, and easy. I received my refund quickly. Reason I chose this business: I have ordered from Modlilly before. Always have good choices for shopping. It takes a while for their products to arrive, but always good quality.

“Great Choices”

Just loved having so many choices in bathing suits. I was able to find the most flattering ones for me. Don't know where else you can find this variety. I have bought 4 from this store over the years and have always been happy with them. Reason I chose this business: I had bought there before. Love the variety and fit.

“Love it”

I recently bought a top that I love. It's flattering to wear. Looks exactly like the picture I first saw it. The colors were nice. The fit was true to size. I love it and I'll definitely buy from ModLily again. Reason I chose this business: I’ve bought from them 2-3 times and have never been disappointed. I’ll definitely buy from them again in the future.

“Changing sizes after purchase”

I purchased the tankini it was everything it looked like in pics, only I chose wrong size, after contacting Modlily it was a very easy process to send back and now I'm waiting on my new size, be aware you will pay for the send back. Athea didn’t understand at first what I was saying, but once she understood it was easy. Reason I chose this business: Popped in my social media, and I loved the look and colours straight away. Service

“Friendly and Efficient”

One shirt in my order was a little too small in the chest area. I contacted ModLily and they checked to see if they had the size I needed and send me a label to return it for a new size! I love the shirt so I was sad but the customer service agent made my day! Thank you so much! I will be coming back to purchase again!

“Excellent products and customer service”

I've been buying my tops from ModLilly for a while now. I love their products. I've only had two occasions where I had to return items. Each time I did, I received excellent customer service and immediate credit on my account. I have nothing bad to say about the products or the customer service. When I’ve had to return a couple of the items for various reasons, their response was quick and their refund/credit was also done quickly Reason I chose this business: Their tops are perfectly suited for me. I like that they’re long and they have coverage over my stomach and they are so cute. Pricing is reasonable. Service

“.customer service”

Have had to contact customer service due to my own errors and I must say they are incredible and handle it so professionally and politely, I am so grateful for Modlily's products and customer service.

“Beautiful top”

Beautiful garment, slow shipping however it was the holiday season, so that is somewhat acceptable. Beautiful clothing and I will order from you again in the future.

“Quality”

I have received items l purchased that are exactly like in the pictures. I hate synthetic materials when l purchase a cotton dress. I will never buy from other companies again if the product is not like in the picture. Modify doesn't disappoint.

“Happy with my purchases.”

The transactions were very easy and I'm happy with my purchases, altho I expected one of the tops to be heavier since it was sold as a sweatshirt. The fits are fine as are the colors. I have not washed them yet. Reason I chose this business: I liked one of the shirts and kept coming back to it. I would have preferred buy 2 get 1, rather than buy 3 get 1. Sometimes it's hard to find a 4th.

“Very pleasantly surprised.”

I was very sceptical and hesitant about ordering this jacket because of another purchase from another company that turned out to be a scam. I sure am glad I ordered it and have received many compliments. Colour is gorgeous,perfect fit excellent quality. Will definitely order from here again. Reason I chose this business: I really like the styles of their clothes. I worked in ladies retail for many years and had my own business in that field so I know quality. Great job ModLily!

“Suit exchange was easy”

I had just made my first purchase on site and needed to Make an exchange but could not get the return started on my end. Thea was a great help. I already have my shipping label and I'm dropping my returns in tomorrow's mail! Service Value Shipping Returns Quality

“Tops”

Always very timely deliveries. Keep you updated on delivery timeframe. Quality has never been an issue on anything that I have ordered. If I need to return something, they are helpful

“Love the Fit!”

I have 5 Modlily suits and I love all of them. They fit great and hold up with wear. Size is consistent. When I needed to exchange one, it was easy and free. I needed to exchange 1 suit and it was easy and free. Reason I chose this business: Full coverage bikinis that look great on us older ladies. Service

“Great quality!”

I have bought at least a dozen tops and they all wash and dry beautifully and I get compliments on every one of them. On any given day, I will reach in my closet to wear a modlily top. Reason I chose this business: The variety and unique styles that you just do not see anywhere else, as well as a reasonable price.

“Easy ordering Site”

I felt your items look to be very nice and the discount was better with two items. Hopefully Klarna was a good way to go. It did save me more money. Hopefully this site is a good one. Thank you.

“Nice clothes! Fast shipping.”

The tops I have purchased here are very nice, and I especially like that they are all long! I am long-waisted and do not like short shirts! Fast shipping! Their coupon situation is a bit confusing. Reason I chose this business: The online ads looked good.

“I love the clothes very high quality.”

Not a good experience as the post office is on strike and I wanted to return for a different size. I reordered and now have two orders on my credit card.

“Pleasantly Surprised”

My order was quick and without any problems I am super happy with my purchase the size and colour were perfect! Will definitely order again and recommend Reason I chose this business: Great range!