Is misco.co.uk Legit?

Company refuses to do any returns for a product which has not even been used. On top of that I paid a lot more for next day delivery for it to turn up 4 days later. All around poor service from start to finish and wish I had read the reviews first. Will continue to order from amazon instead of here.

They refused to give me a refund when I wanted to return a headset after one day. Extremely poor customer service. I would recommend not to ever purchase from Misco.

Placed order for express next day delivery. Nothing has turned up. Customer service never answers the phone. I have tried for about 6 hours total.I just want a refund and to black list this company from our customer order portfolio. I should have checked the reviews but I am going to report this company now to various master distributors who deal with them.

DO NOT Order an item for next day delivery and think you'll get it!! I've order thousands of £'s of stuff from other companies thru Paypal and had delivered to my office but MISCO won't!! You get an email saying you have to provide driver's licence. tv license, council tax bill, or wage slip to validate address which is impossible if it's your company address. COMPLETE TIME WASTERS!

Bought Laptop that broke after 2 weeks, manufacturer accepted product was faulty and provided DOA code in order to receive full refund from seller. Unfortunately that seller is Misco and are currently refusing to refund! Last word from Misco is: "the credit note should arrive from Lenovo, please turn to them." Buy from reputable company, as unfortunately with Misco if anything goes wrong then it's an uphill struggle to resolve.

Placed the order for the laptop, price was attractive, paid for next day delivery, took day off work awaiting for the delivery which never happened.Misco sale representative send me a cheeky email which went straight to spam folder saying that price was wrongly displayed on the website and order will be cancelled. No apology, nothing. Never buy anything from them. First experience put me away from them for life. Prefer spend my thousands on Amazon. Complete waste of time.

Cancelled two out three items on an order, without a call, email or even a comment on the remaining items delivery note. Reading other reviews, which I should have done before ordering, I am lucky enough they only took money for the one item that was delivered - though the two missing ones did not stop them taking the full delivery cost as well! Bought from them a fair bit a few years ago so thought they were still trustworthy. Dabs and eBuyer may not be as cheap as some of these sites but at least they deliver (literally)!

Delivery of monitor showing in stock promised for December still not arrived 2 months later. Emails ignored, phone calls fobbed off, promises of return calls never received. Do not give these thieves your business.

We bought a 12TB NAS drive from Misco back in february which proved faulty, even had the manufacturer admit there was a fault. Trying to return to Misco for a refund and you guessed it, after weeks of calling (never answered, just goes to voicemail) and a dozen emails that get no response we are still no further on with a piece of kit that cost £1500 and doesnt work in July. Useless company, or at least useless customer services dept. We wont be ordering anything else.

Stumbled upon reviews here after placing order with Misco. Possibly would not have ordered if I'd read them first. Thankfully I didn't have a similar experience to the majority of those I'd read. Misco were FANTASTIC! The tablet I'd ordered arrived quickly but after a few days I discovered a fault. Misco could not have been more helpful. Polite and friendly throughout, Daniel from customer service replied within (literally) seconds. The first class assistance of Daniel and then Eva quickly resolved the problem ending with a happy customer pleased to have encountered such wonderful people. 5*****Misco 5***** Staff

I don't think I'll go into all the gruesome details, but I will say that this company's level of incompetency is quite astounding. No member of staff has a clue what the other says. It took approximately 20-30 phone calls and many hours of waiting (both on the phone, awaiting promised calls, and awaiting delivery) to get my PC. It still ended up being several days late! Wont use again!

after being messed about for 6 weeks waiting for a car cam I am now told they will refund me which also seems to be taking a long time. They repeatedly tried to blame the courier. I am left with the suction bracket which took 3 weeks to come and is no use without the camera. I would advise anyone to go else ware no matter what price the item may be offered at; don't tolerate liars who waste your valuable time

We were with Misco for 4 years. Over that time, we reduced our business with them to minimum due to the same issue - items in stock were not in stock and you will find out about it when you expect delivery. Also, when you pay for the next day delivery, some items may turn up where other ones, a day or two later. This can destroy any business especially, when you make an arrangement with your clients to deliver and install ordered equipment on that particular day. Very amateurish company, which cannot handle a simple task - stock management.

I placed an order for a switch on Sunday night, paid extra for next day delivery with the expectation of it being sent out on Monday.Wednesday evening and my order is still marked as "processing", no reply to live chat and phones go unanswered. But they've taken my money very quickly and efficiently! I have asked for a refund but I fear I will now have to investigate a charge back on my debit card or take them to small claims court.

I have my business account with Misco and I am very happy with the service and price. I moved away from Dabs after realising they charge business customers (Dabs - aka BT Business Direct )more for the same products than retail customers. I asked them why and they said added benefits of being a business customer but couldnt tell me what these benefits were. Misco stepped in nicely. If they could sort out their account setup procedures though they may have got another £10k out of me.

I purchased 100 SDHC type 4 cards. They turned up but had a timing issue, so I agreed a credit for 50 of the remaining unopened card blister packs. £120 credit note was approved by Misco. Since then, daily calls of one hour long and promises of repayment have been a bunch of lies. I realise now that they have literally stolen money from me by accepting back the goods and issuing the credit note. Beware MISCO, their system constantly fails to recognise sales order, or credit note numbers untill you have pushed them for half an hour, after that you go on hold and nothing further happens. The credit department is apparently on hoilday.

This comapny is a shambles. Don't expect any support if something goes wrong, and certainly don;t expect an easy time to get faulty goods exchanged or replaced. Go elsewhere, they are literally the WORST company I've EVER dealt with.

Use them for my public sector employer. They are always able to get us the lowest quote. Had some teething problems with installers and parts missing but always a factory fault and not directly Miscos fault. Our account manager Alan is always there to help. I can hapily reccomend them for Business transactions but sadly have also had issue with customer service if I'm buying personally. Point to note they charge delivery right at the end in the online store spent hundreds before and still get charged delivery just a little bit of a joke really.

Ordered a router through Misco couple of weeks ago based on online reviews and the information on their site. Router was reasonably priced and was delivered within two days. However some important information about this particular model wasn't made clear on Misco's website so I had to return it. Return was nice and easy and I got a refund with 5 days of me sending it back to them. I'd use them again, but I'd make sure I rang them to clarify any doubts about a product before ordering!

Yes Misco, a company which we were entirely happy with initially we later discover have a no returns policy full stop. We brought an LG screen from Misco which had lower than expected screen quality, not a fault of the screen, simply the wrong screen for the job. We carefully re-packed the screen then called them to get another screen sent out and to pick this one up, only to find that Misco would not except a return on the item. No compromise, that's it, no returns. Totally unreasonable and unnecessary practice.