Is mijn-hummeltje.nl Legit?

Dropshipping. Quality is very bad, shipment is from China and takes weeks and no cancellation policy

I order 2 weeks ago my item. Still don't have it. Contact with support is almost impossible. Telephone doesn't work, emails are responded after few days.That company is kind a joke for me.

Be careful, they are not even registered in The Netherlands. Orders take 3 months, but haven't received it yet, asked for a refund and nothing neither.

Really bad experience! Totally not recommended!The items were delivered in a really bad situation, with their wrapping completely destroyed. After all this inconvenience, the customer support was not willing at all to help me! The products were also overpriced!

Dropshipping. Chinese zooi

Terrible! The pictures don’t match the actual size. Pieces are March smaller and dangerous for kids that could swallow it. The quality is poor. Dutch website and shipped from China and took way longer than expected.

It seem like a bunch of pubertal kids are running the show, after someone talented had designed the pretty website facade.No empathy , no communication skills if you as client are facing a problem. There is definitely nobody who can control the false promises they make on that site. They profit on your credibility and your time.Choose them not .You better order from professional sites as Amazon , Bol.com or if you have time to wait , directly from China for less money !!!!!!!!!

I ordered from this site on 9 November and have been in contact multiple times with customer service, which while they are nice - simply avoid answering where my order is and when it will be delivered. I thought I was ordering well in time for Sinterklaas and now it looks like it won't be here in time. It's also pretty hilarious that just today they sent me an email saying "Het hele proces verloopt vlekkeloos..." please don't order from this site. I'm pretty sure they're not actually located in the NL (at least not their warehouse) and are having their toys sent from China.30/11 Update: the package still isn't here and I've been told by their customer service I need to wait 5 days and contact them again. I asked for my money back, but I am worried that won't happen.

My order does not get delivered. No responses. Tracking number is fake and does not work. Social media they block out comments and reviews. You cant call or email them. SCAM.

My daughter liked a lot this product. She is learning and also having a lot of fun. Design is nice, exercises are adequated for age. I recommend it.

I paid for the parcel to be delivered on a specific day. they don't care, first they wrote that they would send it within 3 days and now 6 days.

I received the item on the said date. The item is good quality and my children enjoy the projector.

Good service and on-time delivery. I've bought the kid's camera, and the quality is outstanding.

Duidelijke communicatie over de levering. Product is fantastisch!

I ordered a toy from Mijn Hummeltje in July this year. After days that later turned into weeks and eventually into 3 months I didn’t receive my delivery. I queried this several times via email and kept getting responses saying it is on its way, then it was lost, then it was on its way again, then the package was missing again, this carried on for 3 months. At this point the service was horrendous with no one apologising for the extreme delay and a service agent even refusing to cancel my order for a refund. Luckily, Bas from the office in Eindhoven answered my WhatsApp and from that moment on I received excellent service. He was responsive, followed up as promised, found out what went wrong and, when my package was lost once more, he delivered it personally. Hats off to Bas who really knows how to solve issues and give excellent service. Thank you!

Reliable service despite end of year hurry

Date of experience: May 05, 2024