Is meetandgreetbristolairportparkingservices.co.uk Legit?

Excellent service from Mahmood, waiting for us when we arrived at Bristol airport, then called just after we collected luggage, by the time we had walked out, he was there. Would definitely recommend and use again. Thank- you.

Please DO NOT USE THIS COMPANY. I booked in good faith and paid in advance and when it came to the airport drop off they would not answer the phone. I tried 7 times in the early hours of the morning but no answer. I reached the airport and had to find alternative parking so as not to miss my flight. Absolute shambles and complete waste of money. Customer service ZERO.

Mahmoud was very helpful and friendly would use this service again

Zero stars DO NOT USE! Absolutely awful and complete cowboys. The woman/girlfriend of the business owner was verbally aggressive and threatened to withhold our car! Then got a male to call me up and threaten me with ‘bringing the car back on his terms’ They both hung up on me as clearly couldn’t articulate what they wanted to say. We ended up calling the police. Car was dumped in the short stay with the keys in it unattended. Joke will be on them as no way this business is going to survive looking at all these negative reviews. We are also going to go through Bristol airport as this company is giving meet and greet a bad name

DO NOT USE I have used valet services before and these are absolute cowboys and I question whether they have valid insurance.1) One hour wait for car despite being told 15 minutes. Rang office number after 50 minutes, rude man who was driving my car at the time !!2) The driver got out of the car and basically walked off. No apology/explanation for the delay. 3) The footwell of the passenger's side of the car was very muddy. The car also smelt of tobacco / vape/cannabis.The man who dropped the car back did not give me an opportunity to raise these issues as he basically just walked off.4 ) I have contacted the company regarding a refund and was initially told to ring back at the end of the month as 'that's when they get paid'. I expressed my dissatisfaction with this response, and it was agreed that if I sent my email address someone would get back to me. This has not happened despite me contacting them again on numerous occasions. They are basically ignoring my calls even though I leave message with various members of staff.DO NOT WASTE YOU HARD EARNED MONEY WITH THIS COMPANY

Everything went well , the driver was very courteous and when we came back car was there with perfect timing.All in all good experience, I would definitely book them again.

Excellent service and timing. To collect car it took around 30 minutes so it was great especially if you waiting for a luggage. Friendly people. I do highly recommend

If I could give a zero I would.Delivery of car when we returned was 1hr 10mins at just gone midnight. The excuse of the phone was that the battery was flat. THIS WAS A LIE. The driver delivering said there wasn't an issue but that 7 other cars had been sent out before us despite us ringing before them.There was mud in every footwell which after complaint they said couldn't be helped which is rubbish.After an initial complaint I was offered 20% off the next time I used them, which obviously I won't be. After multiple attempts to escalate the issue I get no further answers. They don't care about customer service only about taking your money.

I strongly advise against using this company! The employees' lack of professionalism is evident as they walk around wearing hooded tops and scruffy joggers without any high-vis to easily identify them. Upon informing them that our flight had landed at 10.30pm, they told us to expect a 40-minute wait. After waiting outside and making several phone calls to extremely impolite staff who hung up on us every time, our car eventually arrived 90 minutes later. It was completely covered in mud inside and out, I will definitely not consider using their services again.

Our car was used for about 300 miles during our 5 day break, it was brought back to us covered in mud inside and out and with damage to wheel arch liner. The return driver dropped the keys in my hand and and was gone, I had no chance to question him about the state of the car. I tried phoning them, when they did eventually answer they gave me an email address, I sent pictures of the car but so far no response from them.

Our car, returned by a man in muddy wellies, was still covered in mud, even though it had been hosed down there was still mud on the roof! I assume they'd parked it in a field, but for a company describing itself as "Valet Parking" I was shocked. They said the roads were muddy. Perhaps I should have read reviews before using them, as I had been warned.Furthermore, now this might be an age thing, but I don't like being referred to as "mate". Sir would have been nice, or even nothing at all.

Great service.Our flight was very delayed and no problem for this lovely man they waited for us. Recommend!

Long wait when dropping car off. People waiting over 2 hours to get their cars back after arriving at airport. The flight from Scotland took half that time. Staff are using customer cars immediately after they’ve been dropped off, to ferry other people around…..Photos to prove this!!!We witnessed a VW transporter reg. VU17 WFF. used for this purpose.

ZERO STARS.They’ve used our van for over 100 miles. Used our fuel.Scratches on the side that they’ve tried wiping off.Left their crisp & chocolate litter behind. All six footwells covered in mud.Son’s carseat splashed with thick mud.Never answered the phone, making drop of ridiculously stressful at 3am. The dodgy looking man who returned our van, gave us the keys, barely understanding his English tried to pass off the thick muddy tyres and left extremely quick before we could check the van and complain. Therefore under their terms and conditions making my complaint invalid. For the sake of saving a few quid on the silverzone, it really is not worth it what so ever. I’m absolutely shocked Bristol Airport can allow such conmen to work from their carpark.

BEWARE !! this company is an absolute joke,no meet and greet just two guys on the phones talking, sent me to another place and then back to the original place this had cost me £12 already, and then we both had to walk up to the terminal which is a good walk away. i just had a knee operation and my partner has poor vision.. iv e-mailed this so-called company but surprise surprise no answer. i urge you not to use this company, use a reputable one like Silver Zone etc!

Terrible experience, would not recommend to anybody!! First appearance unprofessional, staff in trainers, jogger and puff jackets. Car interior covered in mud, over white leather seats, steering wheel, internal panel of front doors, we had a one hour 20 minute wait, when we called, if they picked up the phone they would lie about there arrival time at one point they were 5-7 minutes away and showed up 40 minutes later. Most awful experience I have ever had leaving a vehicle at an airport.

I had a really bad experience with my recent booking.My booking was CAP-18-432654I recently had a terrible experience with the customer service at the airport parking lot. During drop-off, I had to call eight times before anyone picked up, and when they finally did, the response was unhelpful and rude. For the pick-up, despite calling 45 minutes in advance, the car took over 1 hour and 10 minutes to arrive. Meanwhile, the service was appalling, and I was left waiting in the cold at 3:30 a.m. with my elderly parents (both over 60) and my young children (ages 7 and 2). This level of service is completely unacceptable and extremely frustrating.

Drop off and pick up as advertised.Felt nervous after reading reviews and telephone contact did not instill huge confidence but the service provided was exactly as agreed. Returned to Bristol Airport at 4am and car returned well within 45 minute guideline. Much cheaper than airport parking short stay too.

Very good service

Terrible company. Avoid.We waited two hours last night for the car to be returned at Bristol Airport. Two calls told us erroneously that the car would be delivered within twenty minutes. After that the phone went unanswered repeatedly. The car was returned with mud smeared on the inside and caked mud underneath the car. Absolutely outrageous.