Is mediafix.co.uk Legit?

It would have been five stars but the insturctions for a fast service were not very clear and I sent my slides to the wrong address which would have meant a very slow service. Once we found out what the problem was the company did its best to expedite the order

I asked you to transfer a cassette recording of an elderly relative reminiscing.The finished product was not any better than the original.Very disappointing

The quality of the finished film was beyond expectation and good value for money. The instructions were easy to follow. The content is invaluable to our family. Thank you.

Sent cassette tapes to them to convert to digital. Stated they couldn’t process due to copyright and proceeded to charge me more than cost of what they had quoted to do conversion to digital. Daylight robbery would not recommend under any circumstances.

The website has very clear instructions about how to send your slides, the reception of the slides is acknowledged and then once they are difgitised they are returned along with a link to download the digital copy. All very efficient and well done. The images are of very good quality. I chose the highest definition, which I would recommend.

Worked greatly as promised at their website, only time frame taken to the job is bit lengthy, apart from that phenomenal work done to the digitisation.

The process was very simple to send my videos. They were returned with the USB stick. It was so lovely watching my daughter when she was a teenager (now touching 40 and living in Australia). Seeing my late husband again, was so moving. Thank you MediaFix you did a great job.

Everything was great but I’m still waiting on my dongle to arrive. I got the media online which was great as I could see it. It definitely turned out better than I hoped. Would definitely use again. Just prepare yourself for a bit if a wait!

Good transfer of very old vhs tape, and good communication throughout. Would recommend.

A straightforward simple process of recovering our old memories from our 8mm cine films.The ordering process was easy.Communications were good, especially if I'd remembered to check my spam folder!

In the end the product was good but it took longer to get it than estimated. We did not receive an email acknowleging their receipt of the film as we were told we would. We did not know the final price of the product until the work was done after we received the invoice but there are prices on their website so we could estimate the eventual charge. I believe Mediafix has only recently started offering their services in the UK so their communications and product delivery may improve as teething problems are ironed out. .

Really good service and results. Will use again and highly recommended.

Loved getting old tapes done. Great job. Wasn't able to do a VHS and no explanation why. But given 4* for the 2 tapes that were transferred on to sticks. Did take a while but worth the wait.

Overall very pleased with the service, I had a video converted to USB stick. Had to check the price as only one tape required converting. Prompt response from customer services team regarding query. The process took quite a long time but warned about that and did not need to pay the extra for speedy service. Both video and USB received and I am very pleased with the result

The whole journey was simple and easy apart from when it came to the payment. Unfortunately this coincided when USA had a company fail which knocked out microsoft which in turn affected my computer and bank payments. Once this problem was fixed everything was back on track and runniqng smoothly. Not Mediafix's fault.

I received my DVD's thank you. Just one suggestion. Confirmation of receipt of my tapes would have been really helpful. I emailed to ask if they had been received quoting your reference number but the email I received back did not contain confirmation of their receipt even though I had waited a coup!e of weeks before contacting you. I had to email again a couple of weeks later before someone kindly confirmed receipt. I think it would be appreciated by customers if when their tapes etc are registered in your system using your reference number, that an automatic non-reply email, confirmation of receipt would be generated & sent to their email address. My grandchildren have had such fun being able to see their Mum in her school plays. So many thanks for your help with the conversion to disc. Great success.

It’s take a while, but they are very good at replying and very happy with results

Kept informed and

It took a long time for them to acknowledge receipt of my films and I worried that they were lost in the post. When I eventually received the acknowledgement the whole thing went very smoothly and the results were excellent.

We found an old vhs from the 90s , we had no idea what was on there , other than it was a family party , I paid to get the old vhs enhanced and repaired and the results were priceless, many of our relatives who were no longer with us , some gone a long time ago and some who had passed recently but fantastic memories shared to all the family